Have you subscribed yet?

All throughout WordCamp EU last week people have been subscribing to be the first to know about our upcoming big announcement in the coming weeks.

If you missed meeting us in Paris (or just missed our ad) you can watch it here and don’t forget to sign up.

Posted in Jetpack News | Comments Off on Have you subscribed yet?

Join Us for a Tête-à-Tête in Paris: Learn About What’s Coming to Jetpack

Jetpack is once again a headline sponsor of WordCamp EU alongside WooCommerce. Our team can’t wait to answer your questions, help troubleshoot issues, or just have a quick tête-à-tête about any WordPress topic you can think of.

This year we’re also inviting you to attend four great workshops by our team members and to sign up to be the first to hear about a big announcement coming from Jetpack.

Watch and share the teaser video here:

WordPress.com and WordPress.org: The Same, But Different

There’s often confusion over WordPress.org versus WordPress.com. In this talk, I’ll explore key differences between the two, the upsides, and downsides of each, and situations where you might want to use one over the other.

  • By Eric Binnion, Growth Wrangler.
  • For people sitting on the fence.
  • At 16:00 Friday, June 16th in the Haussmann Building.

Jetpack Secrets: Theme Tools, Actions, Filters, and Other Little Known Facts

Jetpack is loaded with filters and actions that allow you to modify default behaviour. It also comes with many theme tools that can be used when building a custom theme or one for widespread distribution. I’ll also have some fun new things to reveal to all who attend!

  • By Miguel Lezama, Jetpack Development Lead.
  • For developers, plugin authors, and designers.
  • At 16:30 Friday, June 16th in the Haussmann Building.

Jetpack’s Win-Win for Users and Hosts

Do you provide managed or shared WordPress hosting? (Or thinking of doing so?) We will cover how Jetpack reduces hosting churn and how we help hosts provide a best-in-class WordPress experience to all users.

  • By Richard Muscat, Jetpack Growth Lead.
  • For hosts working in the WordPress space.
  • At 09:00 Saturday, June 17th in the Haussmann Building.

Launch Your Site With Jetpack!

In this talk, I’ll go over Jetpack basics: how to connect to WordPress.com and how to configure popular features. I’ll also share some best practices for using Jetpack on client sites and some advanced tips and tricks.

  • By Richard Archambault, Jetpack Happiness Engineer.
  • For newcomers, intermediates, and freelancers.
  • At 09:30 Saturday, June 17th in the Haussmann Building.

We’re literally counting down the days until we get there. We look forward to seeing you at our booth and at our talks.

Posted in WordCamp | Tagged , , , | 1 Comment

WordPress Support Stories: When a Theme Update Goes Awry

Updating your WordPress theme is a normal part of site maintenance. Switching themes or even updating current theme files on a self-hosted WordPress site is a major change that should only be done with a full site backup, just in case something goes awry. Need proof? Read Les Tokar’s story.

Les publishes reviews and articles about solid state drives (SSD) and other data storage technologies on his two sites: TechnologyX and The SSD Review. What he thought would be a smooth theme upgrade quickly derailed, but a quick restore saved his site, his search engine ranking, and his income.

The Miracle Worker

Tonight we completed a theme upgrade that had taken the better part of a week to fine tune. Our website is a business that employs several and does very well. At 9:00 p.m., we followed the new theme’s instructions on how to import sample data.

What the update never told us was that it created a new website on top of ours. It imported dozens of pictures and pages and went live immediately. To share just a bit of what we endured, we had to pull automated posts off of each of our 23 social connections (FB/Delicious/Twitter etc.,) as the theme update auto-posted to all.

Next, Google picks up our content within three seconds of posting. Google realized something was wrong and dropped us from their rankings within 10 minutes. We went from hundreds of visitors at any one time to eight-nine within minutes. Long story short, we used Jetpack’s site restore for the first time and it worked quickly and perfectly. What little we have invested doesn’t compare to its value tonight alone. THANK YOU VERY MUCH.

— Submitted by flamenko

Big changes like a WordPress site design overhaul can quickly go wrong for various reasons. It’s important to prepare for any situation with a complete site backup you can restore quickly and easily. Every minute your site’s offline reduces your business success. For site owners who generate revenue through their sites, downtime or hacking can mean a loss of data, income, brand credibility, and even search engine ranking.

Jetpack offers daily and real-time backups. There’s no cap on backup size, and three simple ways to restore your site.

  • If your site has several things wrong with it and you’re unable to pinpoint the problem or you’re migrating your entire site, a full restore will get you back on track.
  • You can also choose to do a faster partial restore or perform a single-file restore for common mistakes like accidentally deleting or messing up your CSS file.
  • Not sure what you need? Jetpack priority support is here to guide you through the process in your moment of need.

Jetpack offers security, backups, and easy restoration. Most importantly: expert and priority support when you really need it. Learn more.

Posted in Support Stories | Tagged , , , , | Comments Off on WordPress Support Stories: When a Theme Update Goes Awry

Jetpack 5.0: Spring Clean

In one last big Spring clean before Summer officially comes around (omg where has the year gone!) Jetpack 5.0 brings several bug fixes, small enhancements, and polish to your WordPress sites.

Cleaner code, faster execution

We’ve shipped several small improvements to how we handle WordPress.com API requests as well as how we sync data back to our servers making the processes more secure and robust. We’ve also removed deprecated methods and refactored some of our front end code resulting in cleaner code and faster execution.

Stability and compatibility

We’ve included lots of fixes from simple alignment issues on the front-end, to gracefully avoiding unnecessary warnings, to better compatibility with Facebook’s CDN and third-party plugins. We also fixed yet another PHP 7.1 compatibility issue with Social links that was causing fatals.

WordPress 4.8 compatibility

The release of WordPress 4.8 is right around the corner, and we’ve made sure that this version of Jetpack is fully compatible. One new feature coming in WordPress 4.8 is a brand new Media Widget similar to Jetpack’s. This version of Jetpack will automatically update your Jetpack Image Widgets to use core’s version, as we will be deprecating ours.

A more stable connection

We’ve tightened up our connection process to WordPress.com. Now, connecting your Jetpack site is much more stable.

Full Changelog and Thanks

The changelog provides the full list of updates and changes in this release and if you have feedback please get in touch as always.

Install Jetpack on your site or upgrade your current version today and let us know what you think.

Thank you to the contributors to this release: Aaron Douglas, Alexander Concha, Andrew Duthie, Artur Piszek, Ashish Shukla, Ben Bidner, Ben Dwyer, Ben Lowery, Bob Ralian, Brandon Kraft, Chris Rosser, Christopher Finke, Copons, Damian Suarez, Dan Roundhill, Dan Walmsley, Daniel Walmsley, Dennis Snell, Derek Smart, dllh, Drew Blaisdell, Drew Butler, Elio Rivero, Enej Bajgoric, Eric Binnion, Erick Hitter, Gagan Deep Singh, George Stephanis, Ian Dunn, Igor Zinovyev, Iliya Polihronov, Jacopo Tomasone, James Nylen, Jeff Golenski, Jennifer M. Dodd, Jeremy Herve, Jonathan Sadowski, Kat Hagan, Kelly Dwan, Kirk Wight, Lance Willett, Marcus Kazmierczak, Marek Hrabe, Marin Atanasov, Mark George, Marko Andrijasevic, Matt Wiebe, Michael Adams, Michael Arestad, Michael Turk, Miguel Lezama, Mohammad (Mo) Jangda, Mohammad Jangda, Nick Daugherty, Oscar Lopez, Paul Kevan, Payton Swick, Peter Westwood, Rob Landers, Rocco Tripaldi, Sam Hotchkiss, sarah, Stephane Daury, Stephen Edgar, Steve Seear, Thomas Guillot, Timmy Crawford, Valerie K, Yoav Farhi, qriouslad.

Pro Tip: Personal plan customers benefit from priority support and faster assistance.

Posted in Releases | 2 Comments
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