---
prompt: faq-from-your-inbox
title: Turn your form messages into an FAQ page
description: Your agent finds the questions customers ask most and writes an FAQ page draft that answers them.
category: Bigger jobs
products: Forms, WordPress
mode: can make changes, asks first
tools: jetpack-forms/get-responses, content.search, pages.create
url: https://jetpack.com/prompts/faq-from-your-inbox/
updated: 2026-10-25
---

# Turn your form messages into an FAQ page

Your agent finds the questions customers ask most and writes an FAQ page draft that answers them.

## Prompt

> Read my last [100] form messages and find the questions people ask most. Write a short FAQ page that answers the top [8], using what’s already on my site. Leave out names and email addresses. Show me the questions first, then save the page as a draft.

Square brackets are placeholders. Ask the user to fill them in if they did not.

## Steps for your agent

1. Call jetpack-forms/get-responses with status "publish" (the inbox) for the number the user gave (default 100). Don’t use spam.
2. Group the messages by the question behind them. Rank the groups by how often they come up.
3. For each top question, search the site with content.search and write a short answer from what’s there. If the site doesn’t say, write “Answer needed” instead of guessing.
4. Never copy names, emails, phone numbers or quotes from messages. Show the questions and answers and ask before saving.
5. On yes, call pages.create with status "draft", a Details block per question (core/details), and user_confirmed true. Give the edit link.

## Tools

- `jetpack-forms/get-responses` (reads only, through `jetpack-remote-abilities`): Read and search the replies people sent through your forms.
- `content.search` (reads only, through `wpcom-mcp-content-authoring`): Find answers already on your site.
- `pages.create` (makes changes, through `wpcom-mcp-content-authoring`): Save the FAQ as a draft page.

Run each tool through the WordPress.com MCP server tool named next to it, with `action: "execute"`, `operation` set to the tool name, `wpcom_site` and `params`. Set `user_confirmed: true` only after the user approves a change.

## Before you start

- Free with Jetpack Forms.
- You need a role that can edit pages, like Editor or Administrator.

## Safety

Never puts names, emails or message text on the page. Saves a draft, so nothing goes live until you publish.