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Jetpack Privacy Center


We are fully committed to the privacy and security of our customers and their personal data.

How Jetpack Uses Your Data

For a better understanding of how Jetpack uses your data, please refer to the Automattic Privacy Notice (Automattic owns and operates the Jetpack plugin), the Automattic Privacy Policy and our detailed What Data Does Jetpack Sync? support article.

The specifics around Jetpack’s data usage will depend on the features you have activated on your site; note that some features are auto-activated. Click on any feature below to review its respective privacy information and deactivation instructions. Please note that some of this documentation is still in progress.

Feature Auto-activated?
Activity Log in the Jetpack Backup Plugin
Activity Log in the Jetpack Plugin Checkmark Circle
Ad Block
Add a Video Using the Block Editor
Ads
Backups via the Jetpack Plugin
Beautiful Math with LaTeX
Business Hours Block
Calendly Block Checkmark Circle
Carousel
Classic: Tiled Galleries
Cloning/Migrating a Site
Comment Likes
Contact Form (Classic Editor)
Contact Info Block
Copy Post
Custom Content Types
Custom CSS
Donations Block
Downtime Monitoring
Enhanced Distribution Checkmark Circle
Eventbrite Block Checkmark Circle
Extension: Unrolling Tweet Threads
Extra Sidebar Widgets
Form Block Checkmark Circle
Getting Started with Backups in the Jetpack Plugin
Getting Started with the Jetpack Backup Plugin
GIF Block Checkmark Circle
Google Analytics
Google Calendar Block
Gravatar Hovercards
Image Compare Block
Infinite Scroll
Jetpack Boost
Jetpack Comments
Jetpack Scan
Latest Instagram Posts Block Checkmark Circle
Lazy Images
Likes
Loom Block
Mailchimp Block
Map Block Checkmark Circle
Markdown (Classic Editor)
Newsletter Sign-up form Checkmark Circle
Notifications Checkmark Circle
OpenTable Block
Pay with PayPal
Pay with PayPal
Payments Block
Pinterest Block Checkmark Circle
Plugin Management Checkmark Circle
Podcast Player Block
Post by Email
Proofreading
Protect Checkmark Circle
Publicize
Related Posts
Related Posts (Classic Editor)
Repeat Visitor Block
Search
Search
Security
Security Features Checkmark Circle
SEO Tools
Sharing
Shortcode Embeds
Site Accelerator (Formerly Photon)
Site Verification Tools Checkmark Circle
Sitemaps
Slideshow Block
Star Rating Block
Story Block
Subscription Form Block
Subscriptions
The Jetpack Backup Plugin
Tiled Gallery Block
Video Hosting (Classic Editor)
What to Do If Your Site is Down
Widget Visibility
WooCommerce Analytics Checkmark Circle
WordPress.com Secure Sign On
WordPress.com Stats Checkmark Circle
WordPress.com Toolbar
WP.me Shortlinks

Cookies

You can find Automattic’s comprehensive Cookie Policy here.

Cookies are used by Jetpack in a variety of ways to improve your experience and provide the core functionality of some features. You can find specific details about these cookies and their purposes in our dedicated support document here.

If you’d like to add a cookie banner to your site, you can take advantage of our Cookies & Consent Banner widget.

General Analytics Tracking

In order to better understand how our customers use Jetpack — and so that we can efficiently and effectively improve the product — we actively track activities around the product, including page views (WordPress.com and within the dashboard of your own WordPress site on which Jetpack is installed) and clicks (on any links used when managing your site via WordPress.com or within the Jetpack dashboard of your own WordPress site on which Jetpack is installed), as well as when the Jetpack plugin is deactivated.

Emails sent to you by Jetpack and WordPress.com will also include standard tracking, including open and click activities. Learn how to unsubscribe from these emails.

These kinds of analytics events will be attached directly to your WordPress.com account and are handled via a first-party system that Automattic owns and maintains. In general, the following data will be sent with each such usage event: IP address, WordPress.com user ID and username, WordPress.com-connected site ID, user agent, referring URL, timestamp of event, browser language, and country code. This data collection is done in various ways, including embedding an invisible g.gif or v.gif image in a page. We also add a from parameter to pre-connection button links for source tracking.

For users of both WooCommerce and Jetpack, additional usage tracking is in place by default. Specifically, this includes activity on site product pages, as well as cart and checkout. Learn more about this feature as well as finding out how to disable this.

In order to opt out of both general analytics and WooCommerce tracking (if WooCommerce is in use), click on the Privacy link in the footer of the Jetpack page within your WordPress dashboard and toggle the following option:

Managing Your Email Preferences

You have full control over email communications sent to you by WordPress.com and Jetpack. To manage these preferences, go to https://wordpress.com/me/notifications/updates, toggle the checkboxes as desired, and click on the Save Settings button when finished.

You will also find an Unsubscribe link in the footer of all emails relating to marketing or promotions.

Privacy Policy Helper

If you’re constructing your site’s own privacy policy, you can use our new tool that allows you to select which Jetpack features you’ve activated on your site, generate the appropriate visitor-focused privacy policy content, and copy it (text or HTML) directly to your clipboard.

This tool will be integrated directly into the plugin in a future release.

GDPR Compliance

We at Automattic have added new privacy features and updated our policies in order to comply with Europe’s General Data Protection Regulation (GDPR). You can read more about these updates here.

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