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WordPress.com Stats

WordPress.com Stats lets you know how many visits your site gets, and what posts and pages are the most popular.

This module is now enabled by default. If you would like to deactivate it or make sure that it is active, please visit Control Jetpack’s Modules on One Page for instructions.

There are many plugins and services that provide statistics, but data can be overwhelming. WordPress.com Stats makes the most popular metrics easy to understand through a clear and attractive interface. You can also use WordPress.com stats in conjunction with other analytics plugins and services.

In this support doc, you can find:

  1. How to view your stats from your dashboard.
  2. Additional stats you can view on WordPress.com.
  3. Troubleshooting information and FAQ.

Viewing your stats

You can view your stats in a number of different ways using Jetpack. On your main dashboard screen, you can enable the Site Stats widget for your homepage to give you at-a-glance site views.

To add this widget to your dashboard, open your Screen Options tab and check the Site Stats box.

Jetpack Stats - options

Then you can see your site visits, most viewed pages, and search terms people used to find your site at a glance.

Jetpack Dashboard Stats

Getting more in-depth stats from your dashboard is as easy as going to the Jetpack menu. On the primary Dashboard screen, you can see a more detailed overview of your site’s traffic.

Site stats overview with buttons to View Detailed Stats or View More Stats on WordPress.com

  1. The “View detailed stats” button allows you to view your stats within your dashboard. On this page, you’ll find information about Referrers, Top Posts & Pages, Search Engine Terms, Subscriptions, and Clicks.
  2. “View more stats on WordPress.com” allows you to access your site’s advanced stats on WordPress.com. There you’ll find even more details about visitors, including Views By Country, Unique Views, as well as many more insights about your site.

WordPress.com Stats

You can also look at stats per day, week, and month. Find out even more about WordPress.com Stats — including what we don’t track — on the WordPress.com documentation page.

You can also find even more detailed stats information at Jetpack -> Site Stats.

Note: Jetpack stats does not track or show you Totals, Followers, and Shares on your stats page.

Troubleshooting information and FAQ

Can I use other analytics services (like Google Analytics) with WordPress.com stats?

Yes! You can use both on your WordPress installation. The benefit of using WordPress.com Stats is that you can see a snapshot of your blog’s activity right from your dashboard. If you want to use another analytics service to give you additional in-depth information, you can certainly do so.

The Stats module is active, but no visits are being recorded anymore.

Jetpack, like many other plugins, uses a function called wp_footer() to insert elements like a Stats tracking code to your site’s footer. This function has to be added to your theme’s footer.php file, right before the closing </body> tag. You can read more about it here.

If you’ve recently edited that file, you’ll want to make sure the wp_footer() function is still there.
If it is there, you’ll want to check for other code you may have added to your theme (like in your sidebar for example) that may break everything that comes after.

I’m a Contributor, Writer or other non-Admin role on the site and now can’t see stats.

Ask the Admin on the site to go to Dashboard ->Settings ->Traffic ->Site Stats and enable stats viewing for the other roles on the site.

set who can view stats

My stats are at zero and I lost all my followers!

There’s no need to fear, Jetpack is here! We can help reconnect you to your missing stats and followers — please visit this page for more information.

Can I transfer my followers from WordPress.com to my new Jetpack site?

If you’ve moved from WordPress.com to your very own Jetpack-powered site and want to transfer your WordPress.com followers and email subscribers, please use our transfer tool.

I just moved my followers from WordPress.com to Jetpack and the stat counts are different. Why?

On WordPress.com, your WordPress.com followers and email followers are counted separately. This means that one person can follow your site on the Reader and receive email notifications when you make a new post which would count them on both lists. On Jetpack, that same follower would only be counted once under WordPress.com Followers on your My Followers list.

Why aren’t my site visits updating? I know people are visiting the site!

WordPress.com stats are updated periodically throughout the day. If you see a problem with your stats not updating, please contact support here.

My stats reflect the wrong date and/or time!

Our stats get the timezone from WordPress itself, so if your stats appear to be reflecting the wrong date/time, double-check the timezone at Settings -> General in your site’s Dashboard.

How do I get more traffic?

We have a few tips for attracting more visitors to your site.

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    Need more help? Feel free to contact us.