Jetpack Customer Relationship Management plugin

Introducing Jetpack CRM: Grow Your Business Through Better Contact Management

We’re excited to announce Jetpack CRM, a new customer relationship management system built specifically for WordPress sites. Cultivating rich, ongoing relationships with your customers is now as easy as saving a draft or uploading a photo. 

“When you start out as an entrepreneur, there is a lot to learn,” says Woody Hayday, cofounder, Jetpack CRM. “One of the most important things small businesses can do to be successful is to build a strong rapport with their customers. We built Jetpack CRM to give entrepreneurs the most effective toolkit for managing their important relationships.” 

Continue reading → Introducing Jetpack CRM: Grow Your Business Through Better Contact Management

Posted in Jetpack News, Small Business | Tagged , , , , | 5 Comments

Jetpack 7.9: Better blocks and a peek at the future of Jetpack Search

This month’s release is packed with improvements to the features you love. We’ve also ensured that your favorite plugin will work seamlessly with the newest version of WordPress, scheduled for release in just a few weeks.

Continue reading → Jetpack 7.9: Better blocks and a peek at the future of Jetpack Search

Posted in Releases | Tagged , , , , , , , , , | 3 Comments

Run a Successful Sweepstakes on Your WordPress Website

Sweepstakes, contests, and giveaways are often used by bloggers and marketers as ways to bolster mailing lists, boost user engagement, and increase exposure through social shares. Making sure that these campaigns are easy for you to manage and simple for participants to understand and enter will ensure that they run smoothly and achieve their purpose.

Let’s review a few tips and tool recommendations to help you effectively run a sweepstakes on your WordPress website, positioning you to reap the benefits and make the most out of your contest.

Running a sweepstakes has its perks

Using your site as a platform to run sweepstakes can increase the number of people that you typically reach. This is particularly true if your readership growth is a bit stagnant. Sweepstakes and contests can attract more eyeballs to your content, giving you the chance to reward a few of your readers for the time they spend exploring your site and sharing your posts. Since sweepstakes usually involve sharing a post on social media, your readers will be doing most of the sweepstakes marketing for you. Plus, if you’re giving away a product that you make and sell as the sweepstakes prize, your exposure will be even greater, as the winner might post and share photos of themselves using your product.

Don’t think that the benefits of sweepstakes, contests, and giveaways are fleeting. If your content remains relevant, it’s likely that participants will still follow your blog (or your social media accounts) even after your promotion ends.

Sweepstakes best practices

If this is your first time conducting this kind of promotion, here are a few tips that can help you run it smoothly.

1. Highlight your sweepstakes with its own page

If you’re a frequent blogger and you announce a sweepstakes within a regular post, it may get buried among your other posts. Instead, create a separate page with the pertinent contest details.

You can display your sweepstakes promotion within a widget. Use Widget Visibility to control which pages display your sweepstakes listing, and to hide other widgets that might distract from it. This should make your sweepstakes more visible to casual site visitors who stumble upon your page. Add it to your site’s primary navigation menu, display a message on the sidebar of your blog’s content page, or add a call-to-action button below your latest posts asking readers to enter your sweepstakes. This can save time that you might spend promoting and explaining the sweepstakes rules, and will make it easier for participants to navigate to, bookmark, and share your sweepstakes listing.

2. Be forthcoming

This rule applies to both your entry process and your intentions for running a sweepstakes on your WordPress website. If you make participants jump through too many hoops, you will likely end up with fewer entrants, which limits your promotion’s potential reach.

If you’re asking participants to submit personal information (like their names and email addresses to validate their entries), inform them about how you will be using their data. For example, if you’re conducting a sweepstakes to collect email addresses for your next newsletter marketing campaign, tell participants that they will be added to your list of email subscribers (and that they can opt out at any time). This is also applicable if you’re using Contact Forms to collect sweepstakes information.

3. Practice with a dry run

From contest rules to the entry process, any small hiccup could stall your sweepstakes’ success. Get ahead of these issues by testing your landing page with a small group of people before going live. You might reach out to willing participants on social media or ask a small group within your family-and-friends network to test your initial entry form.

Ask your testers how you might improve the wording of your sweepstakes rules, how long the process took them to complete, and how they felt as they were submitting their entries. Request that they submit any feedback using a contact form placed on your site, or through one of your social media channels. Take their feedback to heart when revising your sweepstakes entry form before sharing it with the general public.

Sweepstakes plugins

With Jetpack’s suite of promotional features, most of your bases are already covered; these include Social Media Icons that complement any sharing components of your sweepstakes, Publicize to automate your contest-related posts, and the Milestone Widget to create a countdown for the number of days remaining until the winner is announced. Combine these with a plugin like Pick Giveaway Winner, Contests by Rewards Fuel, or Social Polls to complete your contest toolkit.

A small sweepstakes can create a big buzz

Running sweepstakes on your website can introduce your content to new readers, increase your site traffic, and boost engagement. With a bit of promotion and the tips and tools mentioned above, you can mobilize your followers to do the marketing for you.

Posted in Grow | Tagged , , | 1 Comment
an illustration of two people having a conversation about a website

Why, Where, and How to Add a Contact Form

Your site serves many purposes. It’s a place where people can learn about you and your business. It can also operate as an outlet to engage with fans, customers, and sales leads.

Many people rely on social media to interact with site visitors, and a good social media strategy is definitely important. However, social media isn’t always the best method of communication. In some scenarios, using a contact form to build direct relationships with site visitors gives you more control and flexibility.

Contact forms have been a core part of website design since the ancient history of the web. But too often, you’ll come across page examples in which there’s so much going on you can barely see the form – or, conversely, a contact form sitting alone by itself in a sea of white space. Clearly, then, there’s an art to knowing where to put a contact form so that it best serves the needs of your particular site.

Let’s take a look at some of the best places to put a contact form, and how to use Jetpack to create custom forms for your site.

Continue reading → Why, Where, and How to Add a Contact Form

Posted in Tips & Tricks | Tagged , | 5 Comments

Ways to Build Relationships with Contact Forms

Contact forms are a great way to create and build relationships with your readers and customers. Offering users the chance to connect with you on a personal level shows that you care about growing the relationship, and presents an opportunity to answer their questions.

The more people that fill out your online contact form, the higher your chances are of creating long-lasting relationships. It’s important to figure out how to persuade more visitors to fill out your forms. Making your contact form easy to find and use are the most important considerations, but you shouldn’t stop there.

There are many ways that you can create user-friendly, appealing contact forms. Read on to learn some tips that will help you build stronger relationships with even stronger contact forms.

Continue reading → Ways to Build Relationships with Contact Forms

Posted in Tips & Tricks | Tagged , , , | 8 Comments

Jetpack 5.4: Date Picker in Contact Form, Comment Improvements, and Welcome Screens

Today’s release of Jetpack 5.4 includes the addition of a new field to our Contact Form editor, display improvements to Comments and how they integrate with themes, and welcome screens for users of our paid plans. We’ve also added a new search feature, currently in beta, that Jetpack Professional customers can help us test.

Let’s take a closer look at what we’ve included in this update.

Date picker added to Contact Form editor

We added a new field to the Contact Form editor that allows you to add a date picker to your forms.

You can now create forms with date pickers.

This allows you to ask visitors to submit delivery dates, their birthdays, the best day to contact them, or anything else you can think of.

Improvements to Comments and theme compatibility

We’ve made some improvements to how the Jetpack comment form is displayed in some themes.

When enabled on your site, the Comments feature should now display a form with a default height. There should also be no extra white space below it. Comments entered into the form will cause the height of the form to expand automatically.

Welcome screens added to paid plans

When purchasing a Jetpack Personal, Premium, or Professional plan, you’ll now see a welcome screen with some tips to help you make the most of the plan you just purchased.

Here’s what you might see if you purchase a Personal plan.

Jetpack Search (Beta) available for Professional plan customers

If you’ve purchased a Professional Plan for your Jetpack site, this new release will give you access to a new feature we’re currently still testing: Jetpack Search, powered by Elasticsearch.

To get started, go to Settings > Traffic on, and select a site using Jetpack 5.4 and a Professional plan. Scroll down to the bottom of the page and enable the search feature.

This feature is still in beta, and we’d love to hear your thoughts and feedback if you give it a try.

Miscellaneous updates and fixes

Finally, here are a few more updates we’ve made in 5.4:

  • Fixed some UI issues within the Jetpack settings interface for the Internet Explorer 11 browser.
  • The Simple Payments button received some minor display improvements.
  • Facebook embeds have received display improvements.
  • RTL style fixes for some shortcodes.
  • Added a new “Time Unit” setting to available widgets.
  • Third party plugin and theme authors can add new menu items to the toolbar.

Full changelog and thanks

The changelog provides the full list of updates and changes in this release. If you have questions or feedback, please get in touch.

Install Jetpack on your site or upgrade to 5.4 today and let us know what you think!

Thank you to the contributors to this release:

Alexander Concha, Allen Snook, Andrew Duthie, Anthony Bubel, Daniel Walmsley, Derek Smart, Donna Peplinskie, Elio Rivero, Enej Bajgoric, Eric Binnion, Erick Hitter, George Stephanis, Igor Klimer, Igor Zinovyev, Umang Vaghela, James Fraser, James Nylen, Jeremy Herve, Justin Shreve, Kirk Wight, Lance Willett, Marko Andrijasevic, Michael Turk, Miguel Lezama, Nick Daugherty, Nicole Kohler, Oscar Lopez, Paul Sieminski, RC Lations, Rastislav Lamos, Rob Landers, Rocco Tripaldi, Sam Hotchkiss, Scott Stancil, Stanimir Stoyanov, Steve Seear, Takashi Irie, and Thomas Guillot.

Posted in Releases | Tagged , , , , , , | 10 Comments

Jetpack 5.3: PHP 7.1 Compatibility, Ad Placement Control, and Visual Editor Improvements

Today’s release of Jetpack 5.3 includes support for PHP 7.1, greater control over the placement of your ads, and several enhancements to the experience viewing and managing your Jetpack site with the visual editor.

Here’s everything you’ll find in this update.

PHP 7.1 compatibility

Sites running PHP 7.1.x with opcache enabled will no longer have any issues when managing their Jetpack site from

Choose where and how you display ads

Jetpack Premium and Professional customers now have more control over the placement of the ads on their site. We’ve added new options to control where ads appear, along with the option to show multiple ads if you wish.

Visual editor improvements

When managing your Jetpack site from (and using the visual editor), you’ll now have the option to preview it without leaving

We’ve also updated the Toolbar to include a link to your comments in the My Sites menu.

Various bug fixes

Finally, we’ve resolved a few smaller issues and bugs, including:

  • Addressing compatibility issues with plugins using TinyMCE.
  • Fixing Contact Form submission emails for sites hosted by SiteGround.
  • Fixing an error with the Sitemaps feature when posts or images had special characters in their titles.
  • Re-adding a filter for the Widget Visibility feature that was accidentally removed.

Full changelog and thanks

The changelog provides the full list of updates and changes in this release. If you have questions or feedback, please get in touch.

Install Jetpack on your site or upgrade your current version today and let us know what you think.

Thank you to the contributors to this release:

Andrew Munro, Artur Piszek, Ben Dwyer, Brandon Kraft, Copons, Daniel Walmsley, Derek Smart, Derek Springer, Devin Samarin, Elio Rivero, Enej Bajgoric, Eric Binnion, Filipe Varela, George Stephanis, Igor Zinovyev, Jacopo Tomasone, Jeff Bowen, Jeff Golenski, Kirk Wight, Marcin Bot, Marek Hrabe, Marko Andrijasevic, Michael Turk, Miguel Lezama, Mohammad Jangda, Nicole Kohler, Richard Muscat, Rodrigo Iloro, Ryan Kanner, Rocco Tripaldi, Shaun Andrews

Posted in Releases | Tagged , , , | 7 Comments
screen shot of the new jetpack contact form

Jetpack 5.2: New Contact Form Experience

Jetpack 5.2 brings you a brand new contact form experience, a better explanation of our recommended features, and several performance improvements.

New Contact Form

Jetpack’s Contact Form for WordPress is one of our most popular free features. And with good reason: it’s the simplest and most effective way of enabling your readers to get in touch with you be it for praise, complaints, requests, or suggestions.

And now we’ve made it much simpler and faster to use.

screen shot of the new jetpack contact form

The new Jetpack contact form is now easier to use.

The next time you add a contact form to a page on your site you will see a new visual interface right inside the editor instead of a popup. Enjoy a full editing experience including adding and customizing fields and labels, re-ordering them by dragging, and easily setting email subject lines and recipients.

To edit, simply click on the form itself, and hit the “edit” icon. You can edit or remove the existing fields, or add new ones by going to the bottom of the form and clicking “add field.”

screen shot of new jetpack contact form

Click on the contact form and then the “Edit” icon in order to add new, change the order of, or delete fields in your form.

Simply drag and drop your fields to organize their order the way you want them. Click “Update Form” at the bottom when you’re done to save your changes.

screen shot of new jetpack contact form

Click “Add Field” at the bottom of your new contact form to add new fields. Click “Update Form” to save your changes.

Recommended Features

When you install Jetpack on a new site, we recommend activating certain popular features that are most valued by our users.

We’ve now improved this experience to better showcase and explain what the features and how they benefit your WordPress site.

Performance Improvements

We’ve also streamlined and reduced weight (file size) of the plugin as well as fixed bugs and introduced enhancements for stability. All these are under the hood ensuring a smoother Jetpack functioning with each version.

Full Changelog and Thanks

The changelog provides the full list of updates and changes in this release and if you have feedback please get in touch as always.

Install Jetpack on your site or upgrade your current version today and let us know what you think.

Thank you to the contributors to this release:

Alexandru Bucur, Anthony, Artur Piszek, Ben Lowery, Brandon Kraft, Daniel Walmsley, Derek Smart, Donncha Ó Caoimh, Drew Butler, Elio Rivero, Eric Binnion, Filipe Varela, George Stephanis, Igor Zinovyev, Marko Andrijasevic, Michael Arestad, Michael Turk, Miguel Lezama, Mohammad Jangda, Payton Swick, Richard Muscat, Rob Landers, Stephen Edgar, Thomas Guillot

Pro Tip: Personal plan customers benefit from priority support and faster assistance.

Posted in Releases | Tagged , , | 9 Comments

Jetpack 4.0.4: Security Update, Bug Fixes and Improvements

Jetpack 4.0.4 is now available for download and includes some important security updates, bug fixes, and improvements. We recommend that you update your sites to the latest version as soon as possible.

Continue reading → Jetpack 4.0.4: Security Update, Bug Fixes and Improvements

Posted in Releases | Tagged , , , , , , , | Comments Off on Jetpack 4.0.4: Security Update, Bug Fixes and Improvements
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