Tag
support
-
Why You Should Trust Your Site to Jetpack Backup
Backups are a critical aspect of website management. They protect your files and customer data, as well as all the hard work and money you’ve invested in your site. Who will you trust with your data? There are a lot of options out there.
-
Meet Anne from Jetpack: Philosopher, Nomad, Happiness Engineer
Automattic is a distributed company made up of people who work from wherever they choose. Together, there are more than 1,000 Automatticians speaking 93 different languages across 75 countries. (Sound like fun? Work with us!) Our ace customer support folks are called Happiness Engineers, and we always enjoy talking with them to get a peek…
-
How FreshySites Uses Jetpack to Protect 1,200 WordPress Sites
Find out why a company with hundreds of clients trusts Jetpack to protect, manage, and backup the WordPress websites it develops.
-
Meet Joen from Jetpack: A Connoisseur of Sunshine and WordPress
At Jetpack, our Happiness Engineers are usually busy supporting our customers to ensure that they have everything they need for a successful website — but we interrupted one of them for an inside look at Jetpack and some valuable tips and tricks. Meet Joen, a Jetpack Happiness Engineer who grew up in Viking territory but…
-
Meet Tracy from Jetpack: From NASA and the Navy to Happiness Engineer
Meet Tracy, a Jetpack support specialist who’s also worked for the Navy and NASA. Find out about the people who are ready to help you improve your website!
-
Meet Jeremy from Jetpack: Blogger Turned “Jetpack Mechanic”
Find out how Jeremy went from being a typical WordPress blogger to Happiness Engineer, to a Jetpack Mechanic. Get his advice on using Jetpack to its full extent!
-
Looking Back at Jetpack in 2017 – and Forward to 2018
2017 has been a productive year for Jetpack. Here are some of the highlights of the year worth looking at again, plus what we’re looking forward to in the next twelve months.
-
Personal Plans Just Got More Personal: Now Include Priority Support
Last month we introduced the new Jetpack Personal plan, designed to provide WordPress site owners with the essentials needed for making sure their site was always safe and backed up at a much more affordable price. To achieve this we bundled up the two core services most site owners have told us they consider essential: automated backups and spam protection.…
