You can manage Jetpack via your WP Admin login or your WordPress.com login.

Self-Hosted WP Admin Login

Log in to WP Admin page (for example https://yourgroovydomain.com/wp-admin to access your self-hosted WordPress website’s primary administrative functions. From WP Admin, you can:

• Customize your site’s theme, including widget, menu, and custom CSS management
• Install, activate, deactivate, and delete themes and plugins
• View site form feedback
• Import and export your site contents
• Edit pages and blog posts and other content such as media

Jetpack does not have access to this account or its details. As such, we cannot make changes to your account or content specific to the WP Admin dashboard. 

If you can’t remember your login information, please go through the automated password reset process. 

If you are unable to use this process, you can manually reset your password, which is more complicated than using the automated tool. If it is beyond your technical ability, please contact your host for help.

Resources for WP Admin Login Issues

• Reset your WP Admin Password
• WordPress Admin Login Trouble
• Change your WP Admin Password when Logged in
• Update your Email Address

WordPress.com Login

Jetpack uses the WordPress.com infrastructure for many of its features and for billing. As such, many Jetpack users have a WordPress.com login that is used to connect Jetpack to WordPress.com. You may also have a WordPress.com account if you use other services and plugins created by Automattic such as Akismet or Gravatar.

The Jetpack support team can assist you with your WordPress.com account.

Resources WordPress.com Accounts

• Reset your WordPress.com Password
• WordPress.com Account Recovery Process
• Enable Secure Sign On (SSO) on Jetpack Sites
• Closing (deleting) your WordPress.com account

WordPress.org Login

A WordPress.org account is not required to use Jetpack. However, you will need an account if you need to use the support forums to ask questions about a plugin not supported by Automattic. 

If you still have questions, please contact us!