2017 has been an incredibly productive year for Jetpack. Tons of discussions, user feedback, and hard work have resulted in updates and new features that make your sites even faster, safer, and more engaging. These features also set the groundwork for exciting developments in 2018.
Here are some of the highlights of the year worth looking at again, plus what we’re looking forward to in the next twelve months.
Twelve releases packed full of new features
This year, we shipped twelve major releases of Jetpack — one a month, like clockwork — with dozens of improvements and new tools.
Redesigns and rebuilds
Brand new services
Simplifications and integrations
Google Analytics integration is now a breeze for Professional plan customers, and we now also accept PayPal for plan purchases. We also introduced full support for Android users on the WordPress.com app.
Engineering happiness around the world
Our commitment to high quality support continued in 2017. A few stats we’d like to share:
- Our team now includes 33 Happiness Engineers in timezones around the globe to provide better coverage and service.
- We introduced live chat for Jetpack customers for fast, in-the-moment help.
- Professional plan customers now enjoy concierge service — a face-to-face session to guide you through setup and answer questions.
On top of this fantastic effort by our Happiness Engineers, we’re proud to mention that our automated services are still going strong, too. In fact, Jetpack has now blocked a total of 50 billion malicious login attempts by bots and spammers.
Our global community: events, affiliates, and contributors
We were once again sponsors for WordCamps all over the world. Jetpack had well-staffed booths at major events including WordCamp London, WCEU, WordCamp Nashik, and WCUS.
We also proudly sponsored Post Status Publish (Atlanta), YoastCon (Nijmegen), CloudBazaar (Mumbai), and attended World Hosting Days in Germany.
In March, we launched our affiliate program which enables anyone writing about or working with WordPress to refer others to Jetpack plans and share in the revenue.
We’re also working closely with hosting companies to bring our unique knowledge of WordPress best practices to the global WordPress community.
Finally, we’re incredibly grateful to the 40 community members who have directly contributed code to Jetpack’s open source project on GitHub. A round of applause for:
Ajk Palikuqi, Alexandru Bucur, Andrew Munro, Adrien Missemer, Bartek Wilczek, Benyamin Shoham, Brandon Hubbard, Christian Wach, Crystal Barton, Daniel Swiatek, David Page, Devin Samarin, Gagan Deep Singh, Ignacio Cruz Moreno, Jacob Morrison, James Fraser, Jared Wenerd, Jason Caldwell, Jason Day, Jason Stallings, Jose Jaureguiberry, Kaspars Dambis, Kurtis Rader, Mark Samman, Michael Torbert, Neil Hainsworth, Patrick Rauland, Peter J. Herrel, Richard Gunning, Ross Wintle, Ryan Kanner, Shahul Hameed, Stanimir Stoyanov, Stephen Edgar, Stuart Dum, Takuya Matsuyama, Umang Vaghela, Weston Ruter, Wibowo Sulistio, and Yoga Sukma.
An iteration of a well-loved brand
The keen-eyed among you will have noticed our logo looks different! It’s not a redesign, but more of an iteration.
The Jetpack logotype (that is, the typeface within the logo) is now in sentence case and is cleaner and easier to read. The icon, meanwhile, has sharper lines that play well with the new font and highlight our commitment to helping you create sleek sites.
You may also have noticed that our site looks a little different. We now have lighter, fresher colors, brand new illustrations, and a product tour that better explains Jetpack’s benefits.
The really exciting part is that 2017 was just us getting started.
Our 2018 plans include hiring more developers and happiness engineers. So if you’d like to work on great products with smart people from anywhere in the world, send us your application! We’d love to hear from you.
We also have some improvements and new features coming that we’re really proud of and excited about sharing with you. We’ll announce the juicy details in February. In the meantime we’ll say that you should be on the lookout for a completely revamped security suite, brand new performance services, and Elasticsearch coming out of beta.
See you next year!