User Feedback Agreement

Thanks for your interest in giving us feedback about Jetpack!

If you’re selected for a research study, we’ll chat with you in person or set up a call that involves audio, video, and/or screen sharing. Each study may be different. For example, we may give you access to unreleased or exclusive Jetpack products or features, or observe how you interact with Jetpack, or just chat with you about variety of topics, like your website and needs.

Here are the important things to note if you choose to participate:

  • Participation is voluntary and uncompensated.
  • Your interactions with the product and conversations with us may be recorded.
  • We’ll handle any personal information you share in accordance with our Privacy Policy.
  • If you get access to unreleased or exclusive Jetpack.com products or features, all the details will be confidential and may not be shared with anyone, in any way.
  • You might provide comments, suggestions, ideas, or know-how in our exchanges. These will be solely owned by Automattic (the parent company of Jetpack), not by you, and we may use them for any purpose (for example, to improve our products).

By signing up to participate in any Jetpack research study, you understand and agree to all of the above.

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