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Notifications

With Jetpack on your site, you can get notifications for new comments and Likes on your WordPress.com and Jetpack sites, in your admin bar, on your desktop, and on your mobile device!

This module is now enabled by default. If you do not see the functionality described below, please visit Control Jetpack’s Modules on One Page to learn how to activate it.

Toolbar Notifications

Toolbar Notifications allow you to view and moderate comments right from the toolbar, anywhere on your site or across WordPress.com.

notifications in browser

To use notifications, a user of your site must go to the Jetpack admin page and link their account to a WordPress.com account. This step isn’t necessary if you’re the main user who connected the Jetpack site to WordPress.com.

Once your account is connected to WordPress.com, click on the notifications icon in the toolbar and log into WordPress.com if you’re not already. Now you’re set to view and moderate comments on your site and from anywhere on WordPress.com. Note that in order to moderate comments from the notifications toolbar menu, a user must have comment moderation privileges (if the user can moderate comments elsewhere, they will be able to in notifications also).

For more details on using Notifications (and keyboard shortcuts) see the WordPress.com support page.

Desktop Notifications

When using a modern version of Firefox or Chrome, you can have your notifications pushed directly to your desktop. For more information and to learn how to enable it, visit the Browser Notification announcement!

Mobile Notifications

Mobile Push Notifications ScreenshotMobile notifications allow you to receive  notifications of new comments on your Apple or Android devices. They make it easier than ever to keep up with your readers and moderate comments on the go.

To start using mobile notifications:

  1. Install a WordPress mobile app.
  2. Make sure the Notifications module is active in Jetpack.
  3. Done! Enjoy your new notifications.

If you’d like to learn more about push notifications read on for more details.

How to turn on Mobile  Notifications

Once you’ve activated Mobile Notifications in Jetpack, you will receive Push notifications if you have installed a WordPress mobile app on your mobile phone.

A user of your site must go to the Jetpack admin page and link their account to a WordPress.com account. That ensures that they have their own channel for push notifications. This step isn’t necessary if you’re the main user who connected the Jetpack site to WordPress.com. In that case you’ll receive notifications without any further adjustments.

How does it work?

Example of a comment Push Notification from the WordPress for iOS app

As soon as you get a new comment on a post you’ve published, a push notification is sent to your phone. You will see the name of the commenter, which post they commented on, and a short excerpt of the comment. Swipe over the notification to view the comment.

Note: If the author of the post has not connected his account with WordPress.com, push notifications will be sent to the main user who connected the Jetpack site to WordPress.com

Privacy Information

This feature is activated by default. While there is no deactivation control from within the Jetpack settings interface, you can deactivate it by following this guide.

Data Used
Site Owners / Users

This feature requires usage of the following information and data: connected WordPress.com user’s email address and and user ID, user agent, notification data (e.g. comment content), locale, MD5 hash of connected user’s email address (for the Gravatar profile image), and current window URL.

Additionally, for activity tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Site Visitors

Some visitor-related information or activity may be sent to the site owner via this feature. This may include: email address, WordPress.com username, site URL, email address, comment content, follow actions, etc.
Activity Tracked
Site Owners / Users

We track many different activities around receiving and interacting with Notifications: sending notifications, opening notifications, performing an action from within the notification panel (e.g. liking a comment or marking a comment as spam), and clicking on any link from within the notification panel,
Site Visitors

None.
Data Synced (Read More)
Site Owners / Users

We sync a single option that identifies whether or not the feature is activated.
Site Visitors

None.
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