Jetpack 5.2.1: Fixing Widgets Bug

Yesterday Jetpack 5.2 was released which unfortunately introduced a bug that prevented content in new widgets from being saved. The issue did not affect existing widgets, only newly created ones.

Thanks to prompt reports from our users we’ve released an update (5.2.1) which fixes the issue.

We apologize for the inconvenience and recommend you update now.

Thank you to the contributors to this release: Rocco Tripaldi, Miguel Lezama, Derek Smart, and Elio Rivero.

Pro Tip: Personal plan customers benefit from priority support and faster assistance.

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  1. borehead says:

    Its kinda crazy, but, when I open a widget to see the content, there is no content! Even though the widgets are still showing the content on the front of the site. It wasn’t like that until yesterdays update.


    • Adam says:

      Hi there!

      I see you’ve submitted a support request about this. We’ll respond there (via email) instead of here.

      Thanks! 🙂


  2. Atul Host says:

    Thanks I was wondering about this fix.


  3. ianwaring says:

    Just checked it. The bug where it empties the text content of the text or TinyMCE widget is still there. Rolling back to 5.1 again…


  4. Mark Zahra says:

    Hey Jetpack team, I’ve also contacted you about a fatal error that is presenting itself on PHP 7.0.21 with Jetpack 5.2. It was as follows:

    Fatal error: in /home/wprss/public_html/wp-content/plugins/jetpack1/sync/class.jetpack-sync-sender.php on line 98

    Liked by 1 person

    • Adam says:


      I can confirm we received your support request. We’ll respond via email as soon as we’re able.

      Thanks! 🙂


      • Josh Hamilton says:

        Have also had fatal error with latest version, line 98 error, won’t allow installation at all and it a serious issue for my site as my theme requires JetPack. Had been considering a pro upgrade but it has been several days without a fix!


      • Adam says:


        I can also see that you’ve submitted a ticket to our system. We’ll respond as soon as we are able.



  5. Daniel says:

    I’m really disppointed about this support strategy. Big bugs and no reaction of anyone in the public forum for days. thanks a lot!


    • Adam says:


      Most of our support efforts go toward the people who reach out to us via our contact form on this page:

      We can’t always keep up with the forums as much as we’d like, especially when there’s a widespread issue, but we are doing our best! 🙂


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