woman searches eCommerce website on mobile

Site Search for WooCommerce: What Customers are Looking For

No matter the size of your online store, the number one way to make customers happy — and increase sales — is to help them find exactly what they want, and find it fast. This is where your search box comes in, leading visitors to the information they’re looking for without having to scroll through layers of categories or menus.

While this is good for your customers, it’s also great for you. Visitors are twice as likely to buy a product if they use search to find what they need, so a good search tool means more conversions and more sales. And quality search results engage shoppers across your whole website, giving them access to alternate products and blog posts to further increase the chance that they’ll end up making a purchase.

The key is to find the right search tool, one that provides relevant, filterable, fast results. 

Enter Jetpack Search.

Continue reading → Site Search for WooCommerce: What Customers are Looking For

Posted in Features | Tagged , , , , | 4 Comments

The New Jetpack Search Architecture

Have you ever used a new piece of technology and immediately wished you could poke around inside — “How’d they do that?” Us too! Luckily, the open source ethos that informs everything we do means that the guts of the new Jetpack Search are there for the poking. 

For a change this big, we also thought it’d be useful to share why we felt large changes to our architecture were necessary in order to improve the search experience.

Continue reading → The New Jetpack Search Architecture

Posted in Features | Tagged , , , , | 2 Comments

How to Avoid Common WordPress Plugin Problems with Jetpack

One of WordPress’s biggest benefits is plugins, which let you expand your site’s functionality to meet your exact needs. There are no limits to the type or number of plugins you can install and activate on your WordPress website — there are currently thousands available in the WordPress repository

But with this unlimited flexibility comes responsibility, since each new plugin introduces its own set of potential issues, from site slowdowns to crashes and compatibility issues. With a little knowledge and a little Jetpack, you can resolve the three most common challenges — or prevent them from happening in the first place.

Continue reading → How to Avoid Common WordPress Plugin Problems with Jetpack

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SEO and image load time

How Images Affect Your Site’s Page Loading Speeds and SEO

Let’s review how fast-loading images affect your site speed — and in turn, your placement in search engine results.

Sites that use too many images, or have images that are too large, have longer loading times. This can slow down your entire page, irritating visitors and actually hurting your site’s ranking in online search results. We may say that images are worth a thousand words, but if you don’t plan for fast loading times, they actually won’t be worth very much at all.

In this post, we’ll discuss why search engines like Google care about image load times, and how you can use Jetpack’s features to enhance your site speed by making those images load faster.

Continue reading → How Images Affect Your Site’s Page Loading Speeds and SEO

Posted in Search Engine Optimization | Tagged , , , , , , | 16 Comments

How to improve your User Experience using Jetpack

Jetpack has a ton of features (more than 30) that help you improve your WordPress site or blog in many ways – both for yourself as administrator as well as for your readers. Today I’m going to focus on eight Jetpack features that you can use to improve the User Experience of your site so that visitors find it easier to navigate and stick around longer.

Performance and Stability

It can seem like a no-brainer but the absolute worst user experience when visiting a site is when the site doesn’t work at all or takes a long time to load. Jetpack comes with two must-have features that stop this from happening:

  1. Photon
    Turning on Photon means that all your images get automatically served to users from the WordPress.com content delivery network (CDN) which means faster images for your readers (and less load on your host). To turn it on all you have to do is go to the Jetpack page in your blog dashboard and click the Activate button for Photon. And if you’re a developer, you can also speed up your theme with Photon.
  2. Monitor
    All sites go down once in a while. It could be your database, your host, some rogue code – whatever the reason, your visitors don’t really care, they just want to see your stuff! Jetpack Monitor will keep tabs on your site, and alert you the moment that downtime is detected so that you hear it from us first.

Mobile Devices

If you keep tabs on your traffic you’ve probably noticed you’re getting more and more visitors browsing your site from a mobile device: smart phones and tables of all shapes and sizes. Jetpack provides two features that help you make the reading experience on these devices significantly better:

  1. Mobile theme
    Jetpack comes with a responsive theme that works instantly on all mobile browsers. It also comes with various options and settings that enable you to choose exactly how you’d like your mobile browsing experience to work.
  2. Custom CSS
    Jetpack’s Custom CSS feature lets you tweak your site’s appearance to your heart’s content in a way that doesn’t break your theme when an upgrade is released. In addition, you can also create custom CSS for your mobile theme, further refining your mobile experience.

Interaction

Finally the last set of features deal with enabling your visitors to interact with your site, content and the community in a smoother fashion:

  1. Likes
    This feature puts a “Like” button on your posts and is a way for people to show their appreciation for your content. Enabling it is a short two-step process.
  2. Related Posts
    This feature pulls relevant content from your blog to display at the bottom of your posts. If the feature is enabled, a section of related posts appears just underneath your Likes (if you’ve turned these on). Just activate the feature from your Jetpack dashboard to turn them on but you can also customize how they display.
  3. Infinite Scroll
    Infinite scroll simply means that when a visitor scrolls to the bottom of your posts page Jetpack will automatically load the next set of posts without requiring clicking on any buttons. Activating it is similar to “Related Posts” above but not every theme supports it.
  4. Jetpack Comments
    When someone reads an article on your site and wants to comment, they can now use one of their existing social networking accounts to post a comment. No longer do they need to create yet another account and profile! You can also customize how Jetpack Comments display.

That’s it! Eight Jetpack features that can help your visitors have a more pleasurable experience when visiting your site. If you’ve not used Jetpack before, read our step-by-step installation guide here to try it out for yourself.

If you are a Jetpack user already please tell us what you think in the comments and, if you’d like to get involved by writing a guest post about Jetpack get in touch!

Posted in Features, Tips & Tricks | Tagged , , , , , , , , , , | 13 Comments
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