From birth, Mike Stott, a true entrepreneur, literally couldn’t wait to start tackling challenges. He joined Jetpack in a less-than-conventional way and now spends each day serving fellow entrepreneurs by developing the tools they need to succeed on WordPress.
See how he turned a passion into a career, the surprising reason he had to rebrand his most famous product, and just how little his family actually knows about his job.
Continue reading → Meet Mike Stott: Jetpack CRM’s Eager Entrepreneur
Just over a year since the COVID-19 pandemic began, many throughout the world have begun to consider a permanent work-from-home arrangement. We wanted to share what works for our teams because, as a distributed company, Jetpack has always been mindful of ways to stay connected despite fairly substantial differences in physical locations. You might think that nearly four years of practice with this kind of work arrangement gave us an advantage when COVID-19 forced everyone to distance. That’s partially true.
Most of us, for example, already had our at-home work spaces ready to go. In August, we wrote about what we had already learned from years of working this way. We discussed creating the ideal environment, helpful tools and equipment, how to deal with distractions and optimize scheduling, the challenges of working with kids at home, and how to pay proper attention to physical and mental health.
Continue reading → How We’re Staying Connected During COVID-19
Cybercriminals are a serious threat to anyone who uses the internet. And website owners have even more responsibility to protect their work and users. But the good news is that the WordPress community is full of people dedicated to stopping the bad guys. And Jetpack is proud to employ some of the world’s most acclaimed WordPress security experts. It’s how we stay one step ahead of threats and provide powerful tools that make it easier for everyone to remain safe.
We sat down with Fioravante Souza, a WordPress security expert and researcher, to get his inside take.
Continue reading → Meet Jetpack: Behind the Scenes with a WordPress Security Expert
It’s probably fair to say that if you have a tattoo that says “CODE IS POETRY” on one arm and a Wapuu on the other, you’re probably pretty passionate about WordPress.
This ink belongs to Eric Binnion, Lead Developer for Jetpack; this phrase is at the bottom of every WordPress.org page; and Wapuu is the cuddly Japanese manga-style mascot for WordPress.
We sat down with Binnion, who joined Automattic as a Code Wrangler in 2014, to talk code, Jetpack, partnerships, and more.
Continue reading → Meet Eric Binnion, Straight-shooting Lead Developer for Jetpack
COVID-19 is simultaneously keeping us apart while fusing many of us together in new, shared experiences — drastic lifestyle changes, an expanded vocabulary (“social distancing,” “flattening the curve”), and the world of working from home.
Without warning or time to prep, huge chunks of the world were thrust into what our parent company’s CEO Matt Mullenweg called, “the remote work experiment no one asked for.”
Remote work isn’t our new normal, it’s what we were doing even before Automattic officially ditched its San Francisco office (15,000 barely-used square feet) in 2016. Automattic employees (or as we call ourselves, Automatticians), work remotely from all over the world — 76 countries to be exact. We have data analysts and graphic designers, developers, marketing professionals and Happiness Engineers (our support team).
Helping the world embrace the idea of a distributed workforce is a mission of Matt’s — it’s why he created the Distributed Blog and Podcast — but it’s also a passion for our entire team. Those of us at Jetpack want to share what we’ve learned (and are still learning) about working from home. We put out a company-wide call for people to share their best tips, most effective practices, and favorite advice.
Continue reading → How Jetpack Works from Home
Automattic is a distributed company made up of people who work from wherever they choose. Together, there are more than 1,000 Automatticians speaking 93 different languages across 75 countries. (Sound like fun? Work with us!) Our ace customer support folks are called Happiness Engineers, and we always enjoy talking with them to get a peek into how they live, what they love, and their thoughts on Jetpack.
Continue reading → Meet Anne from Jetpack: Philosopher, Nomad, Happiness Engineer
Our Team Voyager Engineers live with one foot in the present and the other firmly planted in the future, analyzing how customers use Jetpack today so we can make an even more powerful product tomorrow. Some companies might call this job “New Product Development” but to us, that seems like an underwhelming description of what they do. They’re voyaging into the future (at jet speeds, of course!) to give our users what they want before they even know they want it.
Introducing Echo, a born and bred New Yorker and Voyager Engineer at Jetpack.
Continue reading → Meet Echo from Jetpack: A Voyager Shaping the Future
At Jetpack, our Happiness Engineers are usually busy supporting our customers to ensure that they have everything they need for a successful website — but we interrupted one of them for an inside look at Jetpack and some valuable tips and tricks.
Meet Joen, a Jetpack Happiness Engineer who grew up in Viking territory but now works remotely under the sunshine and blue skies of southern Spain.
Continue reading → Meet Joen from Jetpack: A Connoisseur of Sunshine and WordPress