If you need help with the Jetpack mobile app, please follow this guide to contact our mobile support team. If you have a question about Jetpack that isn’t specific to the mobile app, please click here to contact the Jetpack support team instead.
You can contact our support team directly through the app by following the steps below.
First, please make sure you’re running the latest versions of the following:
If you still need assistance, please open the Jetpack app and navigate to My Site > Me (your profile picture) > Help & Support > Contact Support.
In your support request, please include as much of the following information as possible:
- Your site’s full address/URL
- Troubleshooting steps you’ve tried so far
- Screenshots and links, if necessary
Jetpack 