Jetpack 7.5

Jetpack 7.5 is now available for download, and it makes every step of using Jetpack smoother. “Magic Links” simplify logging in to mobile, UI improvements make using Jetpack a whole lot more intuitive, and bug fixes and compatibility improvements keep things working as expected with a range or other hosts and plugins.

Here’s more on what’s new this month:

Magic Links

Now you can log in to the WordPress mobile app in one click — no passwords, no password manager, no repeated incorrect logins from typing on a tiny phone keyboard.

Just visit the main Jetpack dashboard in your site’s admin area, and email yourself a magic link by clicking “Log in to the WordPress mobile app” shown here:

Check your email on your mobile device and click the link, and voilà! You’re logged in.

Sanding Down the Edges

Every little bit of the Jetpack UI — every icon, button, or phrase — contributes to a great Jetpack experience. For this release, we’re focusing on the words: going through every title, call to action, or short tip to make sure they give you clear descriptions with sufficient detail and use consistent language. With 7.5, we’ve cleaned up our microcopy so you’re able to move around Jetpack secure in your ability to navigate it and use everything it offers.

While we were in there, we also removed an extra step in the setup process and we’ve added clearer descriptions of Jetpack plans, taking some of the friction out of configuring things.

And more

We’ve been busy squashing bugs and improving Jetpack’s compatibility with hosting environments and other plugins. You can check the full changelog for more details. To use the latest version of Jetpack on your site, update your existing installation or install Jetpack.

Please note that this release requires that you run a recent version of WordPress (5.2 or newer), as well as a version of PHP higher than PHP 5.6. If you use an outdated version of WordPress or PHP, we recommend that you update your site to the latest version as soon as possible.

Update July 2nd: we released a new Jetpack version 7.5.1 with no functionality changes, but fixes a bug when attempting to delete the Jetpack plugin. It also addresses the new PHP minimum requirement in Jetpack 7.5.

Update July 4th: we released a new version of Jetpack, 7.5.2, to address issues happening when a site’s connection to WordPress.com is set to “Safe Mode”.

A big thank you to everyone who contributed to this release:

Artur Piszek, Ben Dwyer, Bernie Reiter, Chris Runnells, Daniel Walmsley, Dave Martin, Derek Smart, Derek Springer, Don Park, Elio Rivero, Enej Bajgoric, Eric Binnion, Glen Davies, Igor Zinovyev, Jeremy Herve, Jon Surrell, Julian Vidal, Kerry Liu, Marin Atanasov, Michael Arestad, Michael D Adams, Michael Turk, Miguel Lezama, Mikael Korpela, Mike Jolley, Mukesh Panchal, Osk, robertf4, Rocco Tripaldi, Scott Evans, silkypress, thingalon, torres126, Yaroslav Kukharuk, Yvonne Doll, and Greg Fox.

Posted in Releases | 6 Comments

Jetpack 7.4.1 Fixes a Conflict with the Gutenberg Plugin

Do you use the Gutenberg plugin on your Jetpack-connected site? Many do, as it brings you all the latest improvements to the WordPress block editor before they become available in WordPress itself.

If you use this plugin alongside our Form block to add a contact form to your site, you may have noticed an error recently when trying to make changes to your forms in the block editor. The latest Jetpack release fixes this issue so you can start editing forms again. Head over to the Plugins section of your site’s dashboard to update to Jetpack 7.4.1 right now.

Continue reading → Jetpack 7.4.1 Fixes a Conflict with the Gutenberg Plugin

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Jetpack 7.4: General Maintenance Update

Jetpack 7.4 is now available for download. This is a general maintenance release that aims to fix several bugs and improve the flows around installing and configuring Jetpack on your site.

Here’s what’s new this month.

Continue reading → Jetpack 7.4: General Maintenance Update

Posted in Releases | 14 Comments

Jetpack 7.3.1: Maintenance Release

Today, we released a minor update to Jetpack to make some new features in Jetpack 7.3 better.

Jetpack 7.3.1 includes a few minor updates like clarifying labels for the debug data in the new Site Health integration, removing a duplicate option in the Block Editor for Likes and Sharing, and more like that. Check out the full changelog for everything.

Find something in Jetpack that doesn’t seem right? Our Happiness Engineers are happy to help or if you have confirmed a bug, we love reports in our GitHub repository.

Do you want to try out things in advance and be able to make a difference in millions of sites? Join our beta program and try out releases before the rest of the world.

Posted in Releases | 20 Comments

Jetpack 7.3: Start Strong and Stay Healthy

Creating a new site is exciting! If you’re like us, you want to launch it as soon as possible. To cut down on setup time, the latest version of Jetpack automatically enables fewer features to get you going faster give you more control over your site’s experience. When you’re starting a site, you also want to know that there’s help when you need it, so all Jetpack sites running WordPress 5.2—the latest version, also released today—have built-in monitoring and support tools

Continue reading → Jetpack 7.3: Start Strong and Stay Healthy

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Jetpack 7.2.1: Maintenance Release

Recently we added a “hint” utility to Jetpack to help you discover all of its features. For quite some time now, we have been hearing from you, agencies, and hosts, that Jetpack has a vast amount of features that aren’t widely known. People can get stuck in a confusing loop trying to find Jetpack features by searching through the wp-admin.

Similar to buying a new phone or getting a new car, you don’t always learn about every single new feature on day one; instead you discover new things as you go. These hints are meant to help out in just that way.

However, we made a mistake, and we’re moving to correct it immediately. Our intention with these feature hints is to help you discover helpful features of Jetpack that you already have, right when you need them most. Today we’re correcting an error in judgement that resulted in the hints suggesting Jetpack features that actually required an upgrade. We’ve also made some design changes that make these feature hints less prominent. This way, you can choose to enable a feature of Jetpack that you already have installed, or you can quickly choose another great solution from the WordPress directory.

Go ahead and update Jetpack to 7.2.1; it’s now available for download.

  • We’ve removed all Jetpack hints that required an upgrade to work, so rest assured all recommendations are only for features you already have installed and ready to go.
  • We’re reducing confusion around feature hints by simplifying the design and changing some text; this way it’s clear that feature hints are from Jetpack and are easily dismissible.
  • A slideshow block bug has been fixed as well — now everyone will be able to easily move between pictures.

Going forward we want to help create a feature hints solution that works for all WordPress users and plugin developers. We are excited to work with suggestions like this one, by Joost de Valk and see how we might be able to find a solution in WordPress core to help users discover plugin features, and prevent this very common issue. Once a core solution is available, we plan to adopt it for Jetpack.

The full changelog has more details on this update, and our feature hints support page has useful information about this feature. If you have any more questions, we’re able to answer them all via our support channels. Thanks for using Jetpack!

Posted in Releases | 2 Comments

Jetpack 7.2

The more you can tailor your website for your visitors, the more likely you are to engage them. Jetpack 7.2 adds two new options for customizing your content.

Continue reading → Jetpack 7.2

Posted in Releases | 9 Comments

Jetpack 7.1.1: Maintenance Release

Jetpack 7.1.1 is now available for download. Following yesterday’s release, we discovered a few issues that impacted all sites using the latest version of Jetpack.

  • The Mailchimp, Tiled Gallery, and Slideshow blocks are now fully compatible with Internet Explorer 11; you should not see any errors when using those blocks and visiting your site using IE11.
  • We fixed notices that would appear on sites that did not use the Publicize feature.
  • We solved some conflicts between the feature suggestions appearing on the Plugins screen and other plugins displayed there.
  • We’ve made some changes to improve performance of the Top Posts and the Blog Stats widgets on high-traffic sites.
  • We fixed an issue that prevented displaying subscribers count in the subscription forms.

The full changelog has more details on this update, and we’re able to answer all your questions via our support channels.

Thanks for your support!

Posted in Releases | 10 Comments

Jetpack 7.1: all the blocks your business needs

We’ve been working hard to bring you more tools to build an attractive and engaging site. This time around, we’re focusing on a series of blocks that will be useful for all sites and businesses in particular.

Continue reading → Jetpack 7.1: all the blocks your business needs

Posted in Releases | 22 Comments

Meet Jetpack: Ryan

Our dedicated team of Happiness Engineers is one of the best reasons to jump into Jetpack. With direct access to a global team of WordPress experts, our customers know that they’ll always have the help they need to get things up and running smoothly.

These folks are smart — really smart. Any chance to pick their brains about all things related to WordPress and Jetpack is a great opportunity to learn something new! We recently caught up with Ryan, a longtime team member and passionate WordPress enthusiast, who has some interesting advice for the millions of folks building their online presence with WordPress.


It’s no secret that you know a lot about WordPress. How did you first get involved with the software?

I’ve been using WordPress since 2008 or so. Back then, I was working at a small company building websites for local businesses. As website requests got more complex, we had to find a way to serve our clients that didn’t require hand-coding sites from scratch. Luckily, I discovered WordPress and have been learning more about it ever since. It’s been really cool too see how much the platform has grown and matured over the years!

What does a typical day look like for you on the Jetpack team?

Most days, I’m working with our customers, doing my best to ensure they have the best possible experience with Jetpack. That might mean troubleshooting an issue, offering advice on how to best use Jetpack, or providing instructions on how to accomplish something they’d like to do on their site.

I’m also regularly working with and communicating with my teammates. We help each other investigate issues, share feedback, and discuss how we can keep improving our service. And we have a healthy amount of social chatter, too. The regular debate on the proper spelling of color/colour with some of my international teammates always gives me a laugh.

What are some of the biggest challenges in supporting our enormous — and awesome — community of customers?

You captured part of my response right in your question – the size of our community certainly brings some logistical challenges. We pride ourselves on providing hands-on support and we strive to help everyone that contacts us as thoroughly we can. That approach, combined with our volume of users, means we have to learn our products inside and out, so we can provide accurate and efficient help. It’s not the worst problem to have — we love working with users! — but it certainly keeps us busy 🙂

In your years of supporting Jetpack customers, what common missteps have you seen?

I find that a lot of folks don’t realize all the benefits that Jetpack can provide for a website. From backups and security, to our site accelerator and performance-related tools, I find newcomers and veterans alike are often surprised to learn about a feature they hadn’t known exists. My advice would be to explore — check out all of the features and give them a try on your site!

Beyond newcomers, what advice would you give the WordPress users running Jetpack on their sites?

You don’t have to go it alone! There’s a team of people, myself included, who are more than happy to help, whether you have a question about Jetpack or a suggestion you’d like to share with us. Don’t be afraid to give us a shout; it’s what we’re here for.

What’s your favorite memory of working here over the years?

Oh man, it’s hard to name just one. I’ve gotten to work on some very interesting sites. I get to work with an incredible team. And every day, I get to help people work towards their publishing goals. If I have to choose just one, I’d say that my favorite part is working with our customers and getting to hear their feedback. The kind words and positive feedback are always really nice to hear. And the constructive feedback and suggestions help us improve our products and our service.


We’ll be back soon with another opportunity to get to know the folks behind Jetpack. In the meantime, subscribe to our blog for updates on everything Jetpack and tips for securing and growing your site, delivered straight to your inbox.

Posted in Learn, Meet Jetpack, Tips & Tricks | 2 Comments
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