Every business, from the corner mom-and-pop shop to the sprawling global corporation, thrives on meaningful relationships. Marketing publications speak about customer satisfaction, sales conversions, and brand loyalty, but at the heart is an unspoken trust between businesses and their customers. Cultivating, nurturing, and understanding these relationships is the key to success, but doing so isn’t always easy.
That’s where customer relationship management (CRM) software comes into play. It’s an integral tool that tracks customer interactions and information so that — whether through marketing automation or real, in-person customer service — a business can deliver personalized, knowledgeable service, messaging, and support to each customer. If you’re aiming to build and maintain those coveted customer relationships, it’s a must-have tool.
There are a myriad of CRM choices out there. So how do you decide?
Today, we’ll dive deep into the world of open source CRM software, discuss its benefits, explore the best ones out there, and, of course, shine a spotlight on our top pick: Jetpack CRM.
Continue reading → The 8 Best Open Source CRM Software to Consider in 2023
We’re living in an era when even the best-laid business plans can be disrupted by something as simple as lack of organization. Client relationships, customer engagement, and business growth are determined by how well organizations understand, serve, and maintain communications with customers.
Now ask yourself: is your small business equipped to survive — or, better yet, thrive — in such an environment?
If the answer isn’t an immediate “yes!” you’re not alone. Most businesses have room to improve. Thankfully, this post is here to help.
In the vast world of small businesses, sales teams, and startups, one tool can help tame the chaos — a customer relationship management (CRM) system. CRM systems are designed to manage, track, and analyze your interactions with customers. They’re the glue that holds your sales, marketing, and customer service efforts together.
Over the course of this article, we’ll take a deep dive into ten affordable CRM options that small business and sales teams should consider. As we look through the various options, we’ll provide a detailed breakdown of the key features and benefits each one offers and help navigate you towards the right decision.
Continue reading → 10 Affordable CRM Options for Small Businesses & Sales Teams
With a whopping four billion social media users worldwide, the shift towards digital is non-negotiable in the real estate industry. It’s where your clients live, laugh, and learn, and so it’s where you need to make your mark. It’s no longer an optional tool for agents; it’s a must-have to run a successful business.
Understanding that social media is important is one thing, but knowing how to leverage it effectively for your real estate business is another. That’s how this article will help.
Today, we’ll look at 31 thoughtfully-curated real estate social media post ideas that will not only increase engagement but will set you apart in the ever-evolving digital landscape. We’ll then introduce you to Jetpack Social, a powerful social media plugin for WordPress that enables you to effortlessly post on all your social media channels from one place.
Continue reading → 31 Real Estate Social Media Post Ideas to Attract New Clients
Despite the ever-shifting landscape of business in today’s world, staying on top of customer relationships remains the lifeblood of any successful organization. More often than not, the gap between thriving and surviving is bridged by how well a business understands, interacts with, and values its customers.
The secret sauce? An efficient customer relationship management (CRM) system. Take the plunge with us as we chart the oceans of CRM possibilities for businesses both small and large.
Continue reading → SMBs to Enterprises: 10 CRM Examples for Businesses of All Sizes
Business leaders are constantly on the lookout for tools that streamline the journey to success and make the ride smoother. One such tool, as vital to your business as the engine is to your car, is customer relationship management software, commonly known as a CRM.
Running a company without a CRM is like taking a road trip without a map. It’s dark, you’re not sure where you’re going, and there’s a good chance you don’t end up at the right destination.
But it’s not just about having a CRM; it’s about having the right CRM. You need one that not only fits your business’s needs but also your budget. That’s where the complexity of CRM pricing comes into play.
Pricing for CRMs can be a tricky subject. It’s more multifaceted than a Swiss Army knife and can be challenging to navigate. In this article, we’re going to pull back the curtains on CRM pricing models, illuminate the factors that affect the costs, help you assess value for money, and of course, introduce you to the best CRM for companies on WordPress, Jetpack CRM.
Continue reading → CRM Pricing: Breaking Down Subscription Costs and Add-Ons
In the business sphere, there’s a never-ending quest for customer satisfaction and loyalty. And when consumers are inundated with fast-paced technology and instant gratification, managing customer relationships and ensuring satisfaction is more vital than ever. Customers expect personalized experiences, timely responses, and stellar service.
This is where a customer relationship management system (CRM) steps in, acting as the backbone of modern customer-focused businesses. But what are the real benefits of a CRM? Do the advantages justify the cost, and what are the potential drawbacks? How do you effectively leverage a CRM to propel your business to new heights?
In this comprehensive guide, we’ll explore these questions, focusing on the core features, use cases, and pros and cons of CRMs. We’ll also put the spotlight on a particular tool, Jetpack CRM, which brings something unique to the table for businesses that use WordPress as their website platform.
Continue reading → What Are the Benefits of a CRM? An In-Depth Look at the Use Cases, Pros, & Cons
Posted in Grow, Learn
Businesses — big and small — are constantly working to connect, engage, and build relationships with their audiences. To be effective, efforts have to span across various channels, mediums, and technologies. It’s a lot to manage!
Amidst this flurry of activity, two tools have become indispensable: customer relationship management (CRM) software and a content management system (CMS).
These might sound complex, but their essence is simple — they’re platforms designed to streamline specific aspects of your business operations.
The differences between the two, and how they can complement one another, often cause confusion. So we’re here to walk you through the world of CRMs and CMSs, exploring their definitions, benefits, and potential to drive your business forward.
Continue reading → CRM vs CMS: Exploring the Differences & How They Work Together
Posted in Grow, Learn
Looking to save time when creating forms? Seeking actionable feedback on your posts? With Jetpack 12.5, our AI Assistant delivers solutions tailored to your needs, whether you’re new to WordPress or a seasoned vet.
Continue reading → Jetpack 12.5 – From Form Crafting to Content Enhancement: AI Assistant Makes it Easy
We are excited to present the Jetpack AI Assistant, our latest feature aimed at enriching your WordPress experience. Available today on WordPress.com and all Jetpack-powered sites, this tool utilizes the potential of artificial intelligence, adding a formidable ally to your writing process.
Let’s explore the Jetpack AI Assistant and see how it can make your writing more efficient and engaging.
Continue reading → Meet Your New Creative Writing Partner — The Jetpack AI Assistant