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WooCommerce Analytics

Additional usage tracking for users of WooCommerce and Jetpack to help us make WooCommerce better for everyone.

This feature sends us basic usage data relating to your site’s WooCommerce product pages, cart and checkout.

By understanding how our customers are using WooCommerce, we can build more helpful features, write better documentation, and make WooCommerce a more useful platform.

In order to better understand how site visitors use WooCommerce — and so that we can efficiently and effectively improve the product — we track some activity on your site’s product pages, and cart and checkout.

What we’ll track

We track user behavior events and interactions including: 

  • When products are viewed.
  • When a product is added to or removed from the cart.
  • When the checkout is viewed and an order processed.

These events are in addition to Jetpack analytics and use the same system. Analytics events will be attached directly to your WordPress.com account and are handled via a first-party system that Automattic owns and maintains.

Privacy Information

This feature is activated by default when either Jetpack and / or WooCommerce plugins are activated . While there is no deactivation control from within the Jetpack settings interface, you can deactivate it by following this guide.

More information about the data usage on your site
Data Used
Site Owners / Users

None.

Site Visitors

None.

Activity Tracked
Site Owners / Users

None.

Site Visitors

We track when site visitors view products, add and remove products from the cart, view checkout, and complete orders.

Events include metadata such as page URL; product name, product ID, quantity, and product category; unique user ID (randomly generated identifier); WooCommerce version; blocks used on cart & checkout pages.

Data Synced (Read More)
Site Owners / Users

We sync options that identify whether or not the feature is activated and how its available settings are configured.

Site Visitors

None.

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