We are fully committed to the privacy and security of our customers and their personal data.
- How Jetpack Uses Your Data
- General Analytics Tracking
- Managing Your Email Preferences
- GDPR Compliance
How Jetpack Uses Your Data
The specifics around Jetpack’s data usage will depend on the features you have activated on your site; note that some features are auto-activated. Click on any feature below to review its respective privacy information and deactivation instructions. Please note that some of this documentation is still in progress.
Cookies are used by Jetpack in a variety of ways to improve your experience and provide the core functionality of some features. You can find specific details about these cookies and their purposes in our dedicated support document here.
General Analytics Tracking
In order to better understand how our customers use Jetpack — and so that we can efficiently and effectively improve the product — we actively track activities around the product, including page views (WordPress.com and within the dashboard of your own WordPress site on which Jetpack is installed) and clicks (on any links used when managing your site via WordPress.com or within the dashboard of your own WordPress site on which Jetpack is installed).
Emails sent to you by Jetpack and WordPress.com will also include standard tracking, including open and click activities. Learn how to unsubscribe from these emails.
These kinds of analytics events will be attached directly to your WordPress.com account and are handled via a first-party system that Automattic owns and maintains.
In order to opt out of this tracking, click on the Privacy link in the footer of the Jetpack page within your WordPress dashboard and toggle the following option:
Managing Your Email Preferences
You have full control over email communications sent to you by WordPress.com and Jetpack. To manage these preferences, go to https://wordpress.com/me/notifications/updates, toggle the checkboxes as desired, and click on the Save Settings button when finished.
You will also find an Unsubscribe link in the footer of any of our emails.
We are currently working to satisfy the requirements of Europe’s General Data Protection Regulation (GDPR), which takes effect in May 2018. You can read more about the regulation and our plans here.