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Jetpack Privacy Center

Before you start, please refer to and review the new Automattic Privacy Notice and Privacy Policy.


We are fully committed to the privacy and security of our customers and their personal data.

How Jetpack Uses Your Data

For a better understanding of how Jetpack uses your data, please refer to the Automattic Privacy Notice (Automattic owns and operates the Jetpack plugin), the Automattic Privacy Policy and our detailed What Data Does Jetpack Sync? support article.

The specifics around Jetpack’s data usage will depend on the features you have activated on your site; note that some features are auto-activated. Click on any feature below to review its respective privacy information and deactivation instructions. Please note that some of this documentation is still in progress.

Feature Auto-activated?
Activity Log Checkmark Circle
Ads
Beautiful Math with LaTeX Checkmark Circle
Carousel
Comment Likes
Contact Form Checkmark Circle
Custom Content Types Checkmark Circle
Custom CSS Checkmark Circle
Downtime Monitoring
Enhanced Distribution Checkmark Circle
Extra Sidebar Widgets Checkmark Circle
Google Analytics
Gravatar Hovercards Checkmark Circle
Image CDN
Infinite Scroll
Jetpack Backups
Jetpack Comments
Lazy Images
Likes
Markdown
Mobile Theme
Notifications Checkmark Circle
Plugin Updates Checkmark Circle
Post by Email Checkmark Circle
Proofreading Checkmark Circle
Publicize Checkmark Circle
Related Posts
Search
Security Features Checkmark Circle
SEO Tools
Sharing Checkmark Circle
Shortcode Embeds Checkmark Circle
Simple Payment Button
Site Verification Tools Checkmark Circle
Sitemaps Checkmark Circle
Subscriptions Checkmark Circle
Tiled Galleries
Video Hosting
Widget Visibility Checkmark Circle
WordPress.com Secure Sign On
WordPress.com Stats Checkmark Circle
WordPress.com Toolbar
WP.me Shortlinks Checkmark Circle

Cookies

You can find Automattic’s comprehensive Cookie Policy here.

Cookies are used by Jetpack in a variety of ways to improve your experience and provide the core functionality of some features. You can find specific details about these cookies and their purposes in our dedicated support document here.

General Analytics Tracking

In order to better understand how our customers use Jetpack ā€” and so that we can efficiently and effectively improve the product ā€” we actively track activities around the product, including page views (WordPress.com and within the dashboard of your own WordPress site on which Jetpack is installed) and clicks (on any links used when managing your site via WordPress.com or within the Jetpack dashboard of your own WordPress site on which Jetpack is installed).

Emails sent to you by Jetpack and WordPress.com will also include standard tracking, including open and click activities. Learn how to unsubscribe from these emails.

These kinds of analytics events will be attached directly to your WordPress.com account and are handled via a first-party system that Automattic owns and maintains. In general, the following data will be sent with each such usage event: IP address, WordPress.com user ID and username, WordPress.com-connected site ID, user agent, referring URL, timestamp of event, browser language, and country code.

In order to opt out of this tracking, click on the Privacy link in the footer of the Jetpack page within your WordPress dashboard and toggle the following option:

Managing Your Email Preferences

You have full control over email communications sent to you by WordPress.com and Jetpack. To manage these preferences, go to https://wordpress.com/me/notifications/updates, toggle the checkboxes as desired, and click on the Save Settings button when finished.

You will also find an Unsubscribe link in the footer of all emails relating to marketing or promotions.

Privacy Policy Helper

If you’re constructing your site’s own privacy policy, you can use our new tool that allows you to select which Jetpack features you’ve activated on your site, generate the appropriate visitor-focused privacy policy content, and copy it (text or HTML) directly to your clipboard.

This tool will be integrated directly into the plugin in a future release.

GDPR Compliance

We at Automattic have added new privacy features and updated our policies in order to comply with Europe’s General Data Protection Regulation (GDPR). You can read more about these updates here.

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