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Jetpack Data Retention for Plan Offerings

Your privacy and control over your data matter to us. This page is designed to help you understand how long Jetpack retains different data types based on your current plan.

The tables below provide a breakdown, so you can make informed decisions about your site and data.

Data retention for current plan offerings

The Activity Log’s data retention periods depend on the activity and the site’s plan. This table covers the retention periods for the plans currently available on our plans page.

ActivityFreeBackup 10 GB, SecurityBackup 1TB, Complete
Attachments: uploads, updates, deletions30 days30 Days1 Year
Comments: submissions, approvals, unapprovals, content edits, deletions, trash actions, spam/un-spam actions, restorations from trash30 days30 Days1 Year
Jetpack: plan activations/deactivations1 year1 Year1 Year
Jetpack: site connections/disconnections1 year1 Year1 Year
Jetpack: user link/unlink actions1 Year1 Year1 Year
Jetpack: downtime monitoring status changes1 Year1 Year1 Year
Jetpack: Contact Form submissions30 Days30 Days1 Year
Jetpack: feature activations and deactivations30 Days30 Days1 Year
Jetpack: Jetpack Social actions*30 Days30 Days1 Year
Jetpack: option additions and updates30 Days30 Days1 Year
Jetpack: Brute Force Attack Protection recovery email sends*30 Days30 Days1 Year
Jetpack: Backup — credentials updated or deleted1 Year1 Year1 Year
Jetpack: Backup — backup complete, full backup complete, initial backup complete, backup error, successful restore actions, failed restore actions, scan result finds and fixes, restore download ready*30 Days30 Days**1 Year**
Menus: additions, updates, deletions30 Days30 Days1 Year
Pingbacks: receipts, approvals, un-approvals, deletions, trash actions, spam/un-spam actions, restorations from trash30 Days30 Days1 Year
Plugins: updates, autoupdates, updates made available30 Days30 Days1 Year
Plugins: installations, activations, network activations, deactivations, network deactivations, edits, deletions, failed deletions, failed updates30 Days30 Days1 Year
Posts: publish actions, updates, deletions, trash actions, imports, exports*30 Days30 Days1 Year
Terms(?): additions, updates, deletions*30 Days30 Days1 Year
Themes: updates, updates made available30 Days30 Days1 Year
Themes: installations, edits, deletions, switches, network enable/disable actions30 Days30 Days1 Year
Users: login and logout actions30 Days30 Days1 Year
Users: additions, deletions, network deletions, registrations, invite acceptance, removals, updates, invitations30 Days30 Days1 Year
Widgets: additions, updates, removals, reorders, set-to-inactive actions30 Days30 Days1 Year
WordPress Core: updates, network updates, updates made available30 Days30 Days1 Year
WordPress Core: autoupdates, re-installations30 Days30 Days1 Year
WordPress Core: option additions and updates30 Days30 Days1 Year

Data Retention for Previous Plan Offerings

The Activity Log’s data retention periods depend on the activity and the site’s plan. This table covers the retention periods for the plans you may currently use but are no longer available for purchase via Jetpack.com (legacy plans).

ActivityPersonal, PremiumProfessionalBackup Daily, Scan Daily, Security DailyBackup Realtime, Security Realtime, Complete
Attachments: uploads, updates, deletions30 DaysUnlimited30 Days1 Year
Comments: submissions, approvals, un-approvals, content edits, deletions, trash actions, spam/un-spam actions, restorations from trash30 DaysUnlimited30 Days1 Year
Jetpack: plan activations/deactivations1 YearUnlimited1 Year1 Year
Jetpack: site connections/disconnections1 YearUnlimited1 Year1 Year
Jetpack: user link/unlink actions1 YearUnlimited1 Year1 Year
Jetpack: downtime monitoring status changes1 YearUnlimited1 Year1 Year
Jetpack: Contact Form submissions30 DaysUnlimited30 Days1 Year
Jetpack: feature activations and deactivations30 DaysUnlimited30 Days1 Year
Jetpack: Jetpack Social actions*30 DaysUnlimited30 Days1 Year
Jetpack: option additions and updates30 DaysUnlimited30 Days1 Year
Jetpack: Brute Force Attack Protection recovery email sends*30 DaysUnlimited30 Days1 Year
Jetpack: Backup — credentials updated or deleted1 YearUnlimited1 Year1 Year
Jetpack: Backup — backup complete, full backup complete, initial backup complete, backup error, successful restore actions, failed restore actions, scan result finds and fixes, restore download ready*30 DaysUnlimited30 Days1 Year
Menus: additions, updates, deletions30 DaysUnlimited30 Days1 Year
Pingbacks: receipts, approvals, un-approvals, deletions, trash actions, spam/un-spam actions, restorations from trash30 DaysUnlimited30 Days1 Year
Plugins: updates, autoupdates, updates made available30 DaysUnlimited30 Days1 Year
Plugins: installations, activations, network activations, deactivations, network deactivations, edits, deletions, failed deletions, failed updates30 DaysUnlimited30 Days1 Year
Posts: publish actions, updates, deletions, trash actions, imports, exports*30 DaysUnlimited30 Days1 Year
Terms(?): additions, updates, deletions*30 DaysUnlimited30 Days1 Year
Themes: updates, updates made available30 DaysUnlimited30 Days1 Year
Themes: installations, edits, deletions, switches, network enable/disable actions30 DaysUnlimited30 Days1 Year
Users: login and logout actions30 DaysUnlimited30 Days1 Year
Users: additions, deletions, network deletions, registrations, invite acceptance, removals, updates, invitations30 DaysUnlimited30 Days1 Year
Widgets: additions, updates, removals, reorders, set-to-inactive actions30 DaysUnlimited30 Days1 Year
WordPress Core: updates, network updates, updates made available30 DaysUnlimited30 Days1 Year
WordPress Core: autoupdates, re-installations30 DaysUnlimited30 Days1 Year
WordPress Core: option additions and updates30 DaysUnlimited30 Days1 Year

* Activity present in a site’s activity log but not currently shown to the site owner in the UI.

** Subject to your usage and storage limit. Learn more about Jetpack VaultPress Backup storage and retention.

NOTE: at the end of any retention periods outlined above, activity data is moved to long-term storage and is retained indefinitely. Once in long-term storage, activity data will no longer be visible in a site’s activity log.

Still need help?

Please contact support. We’re happy to advise.

Privacy Information

The Activity Log is activated by default. There is currently no way to deactivate this feature.

Data Used
Site Owners / Users

To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may also include the actor’s IP address (login attempts, for example) and user agent.

Site Visitors

None.

Activity Tracked
Site Owners / Users

Recorded site management activities include: login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and the modification of other various site settings and options. See Complete List.

Site Visitors

None.

Data Synced (Read More)
Site Owners / Users

All core WordPress and Jetpack option/setting update actions are synced. This includes the current and previous state of a site’s options. Successful and failed login attempts (these include IP address and user agent) are synced.

Site Visitors

Successful and failed login attempts, which will include the actor’s IP address and user agent.

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