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Jetpack Search

Jetpack Search is a powerful replacement for the search capability built into WordPress. It is a paid upgrade to the Jetpack plugin that provides higher quality results and an improved search experience. If you are looking for information about Jetpack Search plugin, check our support page.

For pricing, general features, and FAQs, please see our information page.

Getting Started


Troubleshooting and Advanced Customization


Privacy Information

This feature is deactivated by default, and activating/unlocking it requires an upgrade to a Jetpack Search subscription. If you ever need to deactivate the feature, you can do so by toggling the Enable Search setting in the Search section from Jetpack — Settings — Performance in your dashboard.

Data Used
Site Owners / Users

We use the WordPress.com-connected blog ID in order to submit a visitor’s search request to the WordPress.com servers. Additionally, for activity tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Site Visitors

We use any of the visitor-chosen search filters and query data in order to process the search request on the WordPress.com servers. We also use aggregate data about page views and searches to adjust our search results.

Activity Tracked
Site Owners / Users

We track when, and by which user, the feature is activated and deactivated. We also track when, and which, configuration settings are modified (and by which user), as well as when, and by which user, the Jetpack Search widget is updated.

Site Visitors

We anonymously track when and what visitors search for and click on. This data is used to improve our search algorithms and track how well search is working. This tracking includes: IP address, URL, user agent, timestamp of event, browser language, country code, search query, filters.

Data Synced (Read More)
Site Owners / Users

We sync website content and options to provide search results and improve our search results ranking algorithms.

Site Visitors

None.

 

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