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Jetpack VaultPress Backup

Never lose a word, image, page, or time worrying about your site. Use Jetpack VaultPress Backup to automatically create backups, and easily restore or migrate your site.

Jetpack VaultPress Backup allows you to easily restore or download a backup of your site from a specific moment in time. It’s like having a powerful undo button for your WordPress. 

How do I get Jetpack VaultPress Backup?

Jetpack VaultPress Backup is available to users who have purchased a Jetpack VaultPress Backup plan or the Jetpack Security or Complete bundles.

If you want to use Jetpack VaultPress Backup and have an existing Jetpack plan that uses VaultPress for backups, we can manually convert your site from VaultPress to the enhanced Jetpack VaultPress Backup. Contact us directly, and we’ll make that happen!

Note: Once the site is connected to Jetpack VaultPress Backup, your site will remain on the Jetpack VaultPress Backup solution if you change your Jetpack plan type to any other plan that includes backups, or if you move your site to a new host.

How do I use Jetpack VaultPress Backup?

Jetpack VaultPress Backup can be used via our two plugins that include backup functionality, Jetpack, and Jetpack VaultPress Backup. You can learn more about how to use Jetpack VaultPress Backup via the different plugins from the articles below.

How long do you keep my backups?

Our different backup plans have different retention timeframes:

  • Jetpack Personal and Jetpack Premium: 30 days
  • Jetpack Professional: Unlimited
  • Jetpack Backup Daily and Jetpack Security Daily: 30 days
  • Jetpack Backup Realtime, Jetpack Security Realtime, and Jetpack Complete: 1 year
  • Jetpack VaultPress Backup 10 GB: 30 days. If your site’s storage limit is reached, you will need to purchase a storage add-on.

How is storage usage calculated?

Storage is roughly calculated as the size of your most recent daily backup times how many daily backups we have saved. So if your last backup was 1GB and we keep 30 days’ worth of backups, you will be using 30GB of storage.

In reality, it’s a bit more complicated (files are replicated in multiple data servers for redundancy, we keep real-time data and metadata, etc.), so we simplify it in a way that is easier to digest and keep track of.

What will happen if I reach my backup storage limit?

Though we haven’t enforced storage limits in the past, we are enforcing them now, so this is how it will work:

When the storage limit has been reached, we’ll start removing your oldest backups to clear up storage space. We will continue removing backups down to the most recent 7 days’ worth of backups. If those backups are still over the storage limit, we will stop generating new backups. You will continue to have access to the 7 days prior to when you hit the limit, but new backups will not be generated until you upgrade your storage.

To ensure uninterrupted, real-time backups of your site, if you’ve reached the storage limit, please either upgrade your storage or reduce your site size.

What can I do to reduce my storage size?

There are a few things that you can do to reduce your storage size:

  • Delete Old Images: If you have old, unused images in your media library, deleting these will help reduce storage size.
  • Optimize Image Size: There are tools online that you can use to optimize your images that will reduce image size, as well as plugins that do this as you upload them to your media library.
  • Optimize Video Size: We recommend uploading videos meeting these specifications.
  • Delete Old Drafts: If you have old draft posts and pages that you don’t see being published, move them to trash, and then delete them permanently from trash.
  • Plugins: Reduce the number of plugins you’re using. Check out the full list of features for the Jetpack plugin. You may be using plugins that do something that Jetpack has already built-in.
  • Themes: Reduce the number of themes you have installed on your site. We recommend that you keep your site’s currently used theme plus at least one WordPress default theme, such as Twenty Twenty for troubleshooting purposes.
  • Exclude Large Files: You can exclude large files by putting them in a directory called donotbackup or by adding a file called .donotbackup to an entire directory that you would like Jetpack VaultPress Backup to skip.

We’re not able to provide direct assistance with managing your site’s files or reducing the overall size of your site. If you need help with this process, consider asking your web host for assistance or enlisting the help of a web developer.

Backups via the Jetpack Plugin

Jetpack VaultPress Backup can be used via the Jetpack plugin that you already know and love. These support articles go over how to get the most out of your backups via the Jetpack plugin:

Backups via the Jetpack VaultPress Backup Plugin

If you’re looking for a plugin that just does backups, the Jetpack VaultPress Backup plugin is for you! These support articles go over how to use the Jetpack VaultPress Backup plugin:

These support articles go over topics that are helpful when using Jetpack VaultPress Backup:

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