Looking for connection instructions for the Jetpack VaultPress Backup plugin? See our article about Getting Started with the Jetpack VaultPress Backup Plugin.
Use Jetpack’s backup feature to automatically create backups and restore your site with a single click. Jetpack’s backup feature uses WordPress.com’s servers to backup your site, so you never have to worry about losing your backups.
What do I need to do to use Jetpack VaultPress Backup via the Jetpack plugin?
- A Jetpack plan that includes VaultPress backups.
- A working Jetpack connection.
Starting Your First Backup
Jetpack VaultPress Backup is activated, and your first backup is created as soon as you complete your purchase.
The first backup can take some time to complete. You can see your backup progress by going to Jetpack → Backup in the WordPress.com dashboard.
Once the first backup is complete, you’ll see the completed backup there.
Adding Server Credentials to Jetpack
At the top of the Backup page, you’ll see a prompt to set up server credentials. Click Enable restores to be taken to the credentials page.
These credentials allow backups to continue if your Jetpack connection isn’t working. They’re also required to restore your site from a previous backup.
If you don’t see a notification at the top of the Latest Backup section in Jetpack Cloud indicating that a backup is running, you can add those credentials to start backups.
See the guide on Adding Credentials in the Jetpack Plugin for detailed information on adding your server credentials.
Viewing Backup Events
Once backups start, you’ll see a “Backup complete” message in the Activity Log. Depending on your backup plan, you’ll see these notifications daily and/or any time certain changes are made to your website.
Clicking the Restore button will restore your site to the state it was in at the time the selected backup was created. Clicking the Download button will download the backup created at that time.
If we lose contact with your site and your backups stop working, we’ll send you an email after the second failed backup attempt.
There are more details about restoring a backup in the Restoring with the Jetpack Plugin guide.
Jetpack Plugin: VaultPress Backup Support Articles
Still need help?
Please contact support directly. We’re happy to lend a hand and answer any other questions that you may have.
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