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Jetpack Comments

Jetpack Comments replace your default comment form with a new comment system with integrated social media login options.

When someone reads an article on your site and wants to comment, they can now use one of their existing social networking accounts to post a comment.

Since it will replace the default WordPress comment form, Jetpack Comments are opt-in. To activate it, just visit Jetpack → Settings → Discussion on your Dashboard and switch on Let readers use WordPress.com, Twitter, Facebook, or Google accounts to comment.

When activated, Jetpack Comments takes the place of your theme’s comment form. It will look something like this:

Leaving Comments

To leave a comment, just click in the box and start typing. Once you click in the box, the comment form will expand and there will be options to log in with WordPress.com, Google, Twitter, and Facebook. Optionally, you can also enter your name and email.

Comment Options

Before you click Post Comment, you have a few checkboxes that you can check:

  • Checking Save my name, email, and website in this browser for the next time I comment will store your information for the next time you participate in a discussion on this site.
  • Checking Notify me of new comments via email will email you to confirm that you want to subscribe to comments. Once confirmed, you’ll get notifications via email each time a new comment is posted.
  • Checking Notify me of new posts via email will email you to confirm that you would like to subscribe to the site’s blog posts. Once confirmed, you’ll get notifications via email each time a new blog post is posted.

Once you’ve clicked any checkboxes that you’d like, you can click Post Comment and your comment will either be posted automatically or held for moderation. This is based on the settings found under Settings → Discussion → Before a comment appears.

Comment Form Settings

By going to Jetpack → Settings → Comments, you can update the following settings:

  • Comment form introduction: This setting allows you to change the message that appears above your comment form from the default “Leave a Reply” to whatever you desire.
  • Color scheme: This setting allows you to change the comment form color scheme. You can choose from Light, Dark, or Transparent.

Other Settings

  • Enable pop-up business cards over commenters’ Gravatars: This setting enables Jetpack’s Gravatar Hovercards feature.
  • Enable Markdown use for comments: This setting allows users to write their comments using Markdown.
  • Enable comment likes: This setting enables Jetpack’s Comment Likes feature, which allows users to like other user’s comments.

Limitations

  • If your browser blocks third party cookies, the social login options will not work.
  • If you have Users must be registered and logged in to comment enabled in Settings → Discussion, you will not be able to use the Jetpack Comment form.

Having trouble?

See our Troubleshooting Jetpack Comments page for some help.

Privacy Information

This feature is deactivated by default. If you ever need to activate it, you can toggle the Let visitors use a WordPress.com, Twitter, Facebook, or Google account to comment setting from the Comments section at Jetpack → Settings → Discussion.

More information about the data usage on your site
Data Used
Site Owners / Users

 

This features the same data as the core WordPress commenting system: commenter’s name, email address, and site URL (if provided to the comment form), submission date/time, and IP address.

Additionally, a jetpack.wordpress.com IFrame receives the following data: WordPress.com blog ID attached to the site, ID of the post on which the comment is being submitted, commenter’s local user ID (if available), commenter’s local username (if available), commenter’s site URL (if available), MD5 hash of the commenter’s email address (if available), and the comment content.

If Akismet (also owned by Automattic) is enabled on the site, the following information is sent to the service for the sole purpose of spam checking: commenter’s name, email address, site URL, IP address, and user agent.

For toggle activity tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Site Visitors

 

This features the same data as the core WordPress commenting system: commenter’s name, email address, and site URL (if provided to the comment form), submission date/time, and IP address.

Additionally, a jetpack.wordpress.com IFrame receives the following data: WordPress.com blog ID attached to the site, ID of the post on which the comment is being submitted, commenter’s local user ID (if available), commenter’s local username (if available), commenter’s site URL (if available), MD5 hash of the commenter’s email address (if available), and the comment content.

If Akismet (also owned by Automattic) is enabled on the site, the following information is sent to the service for the sole purpose of spam checking: commenter’s name, email address, site URL, IP address, and user agent.

Activity Tracked
Site Owners / Users

 

The comment author’s name, email address, and site URL (if provided during the comment submission) are stored in cookies. Learn more about these cookies.

We also track when, and by which user, the feature is activated and deactivated. We also track when, and which, configuration settings are modified.

Site Visitors

 

The comment author’s name, email address, and site URL (if provided during the comment submission) are stored in cookies. Learn more about these cookies.

Data Synced (Read More)
Site Owners / Users

 

We sync all data and metadata associated with a user’s comment. We also sync options that identify whether or not the feature is activated and how its available settings are configured.

Site Visitors

 

We sync all data and metadata associated with a user’s comment.

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