Comment Likes
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Give your users the power to show comments some love!
To access Comment Likes, the site must have Comment Likes enabled and you must be logged into your WordPress.com account.
Enable Comment Likes
Comment Likes let readers like individual comments on your posts and pages. Comment Likes are turned off by default.
To turn on Comment Likes:
- In WP Admin, go to Settings → Sharing.
- In the Comment Likes section, check Allow readers to like individual comments.
- Click Save changes.
To turn off Comment Likes, uncheck Allow readers to like individual comments and click Save Changes. Turning off Comment Likes removes the Like button from comments and hides all existing comment likes.
The Enable comment Likes toggle in Jetpack → Settings → Discussion controls the same setting. When you change one, the other updates to match.
If you see the message “Comment Likes could not be switched on or off on this site.” after saving, your other settings were saved, but Comment Likes stayed the same. This happens when your site’s Jetpack connection isn’t ready, or when a plugin or custom code forces the Comment Likes module on or off. Check your connection in Jetpack → My Jetpack, then try again.
Comment Likes and Post-Level Likes
Comment Likes work even when Like buttons on posts are turned off, or when you use the Like block instead. When Like buttons are off, the Comment Likes section includes a Comment Likes are setting with two options:
- On for all posts: Comment Likes appear on comments on every post.
- Turned on per post: Comment Likes appear only on comments on posts where Likes are turned on in the editor.
To turn Likes on or off for a single post, edit the post, click the Jetpack icon in the block editor, and check or uncheck Show likes. Comment Likes are also hidden on any post that has comments turned off.
Where Comment Likes appear
Your placement settings in Settings → Sharing control where Comment Likes appear. These are the same settings that control Like buttons and sharing buttons. The section heading changes depending on which features are on, for example “Where Comment Likes appear” or “Where Like buttons and Comment Likes appear.”
While Comment Likes are on, the Comment Likes section shows where they currently appear, for example: “Comment Likes currently appear on comments on: Posts, Pages.” Click the link in that line to go to the placement settings.
Comment Likes can appear on comments on posts, pages, and public custom post types that support comments. They cannot appear on custom post types registered without comment support.
Manage Comment Likes
Control who can like comments with the Disallowed comments feature, following these steps:
- Go to WP Admin.Select the site you wish to control Comment Likes for
- Go to Settings > Discussion.
- If you see Comment Likes coming from a spam account or other source that you want to disallow, simply add the person’s email address, name, or username to the Disallowed comments dialogue box.
- Scroll to the top of the Comments section and click Save Settings.
After following the above steps, the Comment Like option will no longer be visible for these visitors.
Troubleshoot Comment Likes
Likes disappeared
If you transfer your site or change the site URL settings, your Comment Likes count will be reset, and start counting again.
Likes cannot be migrated from one site to another.
Likes not loading
There is a known issue between Cloudflare’s Rocket Loader and Jetpack Likes. You’ll consequently need to disable this feature in your Cloudflare settings.
If you have a cache/optimization plugin minifying JavaScript, the minification could cause the Likes button to sit just Loading. Please, try to deactivate the minification to solve the issue.
Still need help?
Please contact support. We’re happy to advise.
Privacy Information
Comment likes is deactivated by default. If you ever need to activate it, you can toggle the Enable comment likes setting from the Comments section at Jetpack — Settings — Discussion.
| Data Used | |
|---|---|
| Site Owners / Users To formally process a like action, we use the WordPress.com user ID/username (you must be logged in to use this feature), the local site-specific user ID (if the user is signed in to the site on which the like occurred), and a true/false data point that tells us if the user liked a specific comment.If a like action is performed from one of our mobile apps, some additional information is used to track the activity: IP address, user agent, timestamp of event, blog ID, browser language, country code, and device info. Additionally, for toggle tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code. | Site Visitors To formally process a like action, we use the WordPress.com user ID (if the user is signed in to WordPress.com), the local site-specific user ID (if the user is signed in to the site on which the like occurred), and a true/false data point that tells us if the user liked a specific comment.If a like action is performed from one of our mobile apps, some additional information is used to track the activity: IP address, user agent, timestamp of event, blog ID, browser language, country code, and device info. |
| Data Tracked | |
| Site Owners / Users We track by who, and when, a specific comment was liked.We also track when, and by which user, the feature is activated and deactivated. | Site Visitors We track by who, and when, a specific comment was liked. |
| Data Synced (Read More) | |
| Site Owners / Users We sync a single option that identifies whether or not the feature is activated. | Site Visitors None. |