Support Home > Social > WhatsApp Button Block

WhatsApp Button Block

The WhatsAPP Button block will allow your customers to send you a message to enquire about your product or services, or to ask for support. Clicking on the button will open WhatsApp and pre-fill the phone number and initial message.

Search for the WhatsApp Block in the Block Selector

Requirements

The WhatsApp Button block is available to all Jetpack sites.

Adding the WhatsApp Button block

You can add the WhatsApp Button block by searching and/or selecting it from the Jetpack section of the block selector:

See Jetpack Blocks for detailed instructions on adding blocks.

After you add the block, you’ll need to enter the phone number you use with your WhatsApp account. If you need to sign up for a WhatsApp account, you can do so here.

Block Toolbar

Click on the block to display the block toolbar. The WhatsApp Button block offers the following options in its toolbar:

The middle block is where you click to add your phone number.

Block Settings

Every block has specific options in the editor sidebar in addition to the options found in the block toolbar. If you do not see the sidebar, click the ‘cog’ icon next to the Publish button.

WhatsApp Button Settings

In the right sidebar are the button settings, where you can add your phone number, the default message that will be sent to you (visitors can customize this) and the option to open a new tab if the visitor does not have WhatsApp installed on their device.

Color Settings

In this section, you can choose the background color of the button so that it better matches the color scheme of your site.

Advanced

The advanced tab lets you add a CSS class to your block, allowing you to write custom CSS and style the block as you see fit.

Troubleshooting

If you’re having any trouble with the WhatsApp Button block, please contact support for help.

Privacy Information

This feature is activated by default. While there are no controls for it within the primary Jetpack settings area, it can be deactivated any time by following this guide.

More information about the data usage on your site
Data Used
Site Owners / Users

 

We send an API request (HTTP) from your site directly to WhatsApp.

Site Visitors

 

None

Activity Tracked
Site Owners / Users

 

We track when you insert the WhatsApp button in the editor. For details of what WhatsApp tracks, refer to their Privacy Policy.

Site Visitors

 

We don’t track any activity. For details of what WhatsApp tracks, refer to their Privacy Policy.

Data Synced (Read More)
Site Owners / Users

 

The WhatsApp phone number and default first message are stored in the post content, and loaded for editing and display using an API and PHP.

Site Visitors

 

 

None.

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