Jetpack Form Editor

Learn how to create, manage, and organize forms using the Jetpack Form Editor, including how to build new forms, edit existing ones, preview and embed them, and manage responses and filters.

Add a form

To create a new form using the Jetpack Form Editor:

1. Go to Jetpack → Forms.
2. Click Create a form. This will automatically open the Jetpack Block Editor.
3. A modal will appear prompting you to add a form title. Enter a title and click Create.
4. Choose from a pre-built form pattern or type a brief description in the AI text box to get started quickly, or start with a blank form.
5. In the left-hand sidebar, you can add form fields or search for them.
6. Reorder fields by using the arrows in each field’s toolbar.
7. Make fields required or not required by toggling the * setting.
8. To customize the submit button, click directly on the button text and replace it with your preferred label.
9. Click Publish to open the pre-publish checklist. You’ll have the option to Preview the form and submit test submissions.
10. If everything looks correct, click Publish again. You can choose to:
    • Add to a new page: Create a new page to add your form to. Enter the title, then click Create Page.
    • Add to an existing page: Choose from a dropdown of existing pages. Click Copy & go to page to confirm.
    • Copy and add manually: Choose between copying the embed code or the shortcode to place it on a page.

Preview and test a form

The form preview lets you see exactly how your form looks and behaves before visitors interact with it. You can also submit the form yourself during preview. All responses are saved as test submissions, so you can verify that everything works end-to-end (field validation, the confirmation message, and the notification email) without mixing test data into your real responses.

To preview a form:

1. Go to Jetpack → Forms.
2. Click the three dots under the Actions menu for the form.
3. Select Preview

The preview opens in a new page with a banner at the top confirming you’re in preview mode. From here, you can fill out and submit the form just like a visitor would. When you submit, you’ll receive the notification email with a [TEST] prefix in the subject line and a banner in the email body, so it’s easy to tell apart from real submissions.

To view test responses:

1. Go to Jetpack → Forms → Responses
2. Test responses appear in your Inbox alongside real responses but are marked with a “Test” badge in the From column. The Source column shows a “Form Preview” link instead of a page URL.
3. Click any response to open the detail panel. Test responses show a “Test” badge above the respondent info, and the Source field links back to the form preview.

Test responses are excluded from CSV exports by default. If you select specific responses that include test entries before exporting, those will be included and the export modal will let you know.

Edit a form

1. Go to Jetpack → Forms.
2. Click the three dots under the Actions menu for the form.
3. Select Edit

Delete a form

To remove a form and move them to the Trash status:

1. Go to Jetpack → Forms.
2. Click the three dots under the Actions menu for the form.
3. Select Trash.

To view trashed forms:

1. Use the Status filter and select Trash.
2. Click the three dots under Actions to:
   • Restore the form.
   • Delete permanently (this cannot be undone and does not delete submitted responses).

Understand form actions

Each form includes an Actions menu accessible via the three dots. The available options include:

• Responses: view submissions for the selected form.
• Edit: open the form in the editor to make changes.
• Duplicate: create a copy of the form.
• Preview: view the form in a new tab.
• Copy embed: copy embed code for use in posts or pages.
• Copy Shortcode: copy shortcode for flexible placement.
• Rename: update the form name.
• Trash: move the form to Trash.

Filter and manage form statuses

You can filter forms based on their status. Available statuses include:

• All: shows all forms.
• Published: forms that are live and ready to use.
• Draft: forms not yet published.
• Pending review: forms awaiting review before publishing.
• Scheduled: forms set to publish automatically at a future date.
• Private: forms that are published but only visible to users with access.
• Trash: deleted forms.

Use filters to find forms and responses

You can add and use filters to find forms easily within the Forms dashboard.

Filter forms

In the Forms tab, you can refine your view using filters such as:

• Status: filter forms by their current status.
• Last updated: view forms updated within a specific timeframe.
• Responses: filter forms based on submission activity (for example, responses greater than 0).
• Reset: clear all applied filters.

Filter responses

In the Responses tab, you can filter submissions using:

• Folder is: Inbox, Spam, or Trash.
• Date: view responses from a specific date. Select an operator, then choose from one of the preset date ranges, or enter a custom date using the calendar.
  • On: select a single date to match.
  • Between (inc): filter submissions between a certain time period by selecting a start and end date.
  • Before: select a date to show all submissions before that date.
  • After: select a date to show all submissions after that date
• Source: filter responses by a specific form.
• Status: read or unread.
• Reset: clear all applied filters.

View and manage responses

To view form submissions:

1. Go to Jetpack → Forms.
2. Select the Responses tab

For more details on managing responses, including integrations and advanced options, see our dedicated
Managing Contact Form Responses and Integrations page.