How to Back Up Your WordPress Website with Jetpack

Most of us purchase car insurance, home insurance, life insurance, or one of the other plans that insure everything from motorcycles to vacations. Why? Because we want to protect our most important assets.

As a business owner, your website is one of your most important assets. You’ve invested time and money into it, and it may store important customer or client data — not to mention that it’s how you present your business to the world. If your site goes down or is lost, that’s all in jeopardy.

Backups are like insurance for your website. If something ever goes wrong, you can quickly restore your site to a backed-up version and prevent prolonged downtime.

But what causes websites to go down? And what’s the fastest, easiest way to back up your WordPress site?

Why you need backups

While there are a variety of reasons you might want to restore a website backup, here are a few of the most common:

1. Your site was hacked

No matter how many security measures you put in place, any site can be hacked. A hacked website hurts your business, especially if it goes down completely, and could even lead to search engine penalties.

2. An update went wrong

It’s important that you update WordPress regularly, along with your themes and plugins. This ensures that everything is functioning properly and is a key aspect of site security. But depending on which plugins and themes you’re using, an update could be incompatible with another plugin, leading to a broken site.

3. Your host made a mistake

A good hosting company is critical for a successful site. But even the best hosts aren’t infallible! One of our customers came to us after his hosting provider accidentally deleted the folder containing his 1.6 GB website, a perfect example of why you shouldn’t rely solely on backups provided by your host.

4. You made a mistake

It’s always possible that you, or a member of your team, makes the mistake that breaks something. You may accidentally delete a page or write an error into your website code.

The benefits of Jetpack Backup

Though there are a variety of WordPress backup methods available, Jetpack provides the easiest way to back up your site. You can just set it and forget, and enjoy the peace of mind of knowing your website’s protected.

Here are a few features that make Jetpack stand out:

No complicated setup: In most cases, there’s no need to configure any settings at all! Install Jetpack, purchase a plan that includes backups, and it’s ready to go.

Daily or real-time backups, depending on your plan: While daily backups are already a huge help, a lot can happen on your site in 24 hours. Jetpack’s real-time backups save a new copy of your site any time a major change is made, which is particularly helpful if you’re editing your code and are concerned that it might cause a problem. Learn more about why real-time backups are so important.

30-day or unlimited backup archive: Plans with daily backups include a 30-day archive, while plans with real-time backups offer unlimited backup storage.

Excellent customer support. Our Happiness Engineers are WordPress experts. Read one customer’s support experiences.

Off-site backup storage: If your site goes down, you need access to your backups. If they’re stored on your hosting platform and your files are compromised, your backup could be compromised too. Jetpack’s off-site backup storage allows you to restore a clean version of your website even if you can’t log in.

Jetpack Backup works particularly well with Jetpack Activity, a critical feature for both site management and backups. It records a full list of website activities, including page and post updates, login attempts, plugin installations and removals, theme and plugin updates, and setting modifications.

If your site goes down, you can use Jetpack Activity to pinpoint the exact action that caused the issue, whether that’s a hacker accessing the site or a new plugin update and restore a backup from just before that activity took place.

Jetpack’s combination of features allows you to restore your website with no coding experience, no wait, and no troubleshooting. With the click of a button, you can get back to managing your website and connecting with your clients and customers.

Get started with Jetpack and know that your site is protected.

How to enable Jetpack Backup

  1. You can add backups to your Jetpack plan at any time by going to Jetpack → Dashboard → Plans in your WP Admin dashboard. Backups are automatically activated after checkout.
  2. You’ll know that your site is backed up successfully when you see a backup entry in your website’s Activity.


If you don’t see backups being saved, you may need to update site credentials In your dashboard, navigate to Manage → Settings → Security and follow the prompt to Add Site Credentials.

For more help, read our full instructions.

How to restore your website

If you do run into trouble with your site, it only takes a few steps to restore a backup.


  1. Go to, click My Sites in the top left corner, and choose the site you want to restore.
  2. Click Activity in the left-hand menu. There, you’ll see a list of all activities that have taken place on your site in the last 30 days or longer, depending on your plan. For each event, you’ll see the type of activity, time that it took place, and which user performed the action. If needed, you can search and filter the activity log to find a specific event that occurred on your site.
  3. When you find the point that you’d like to restore your site to, click the three dots to the right of the activity description.
  4. Select Restore to this Point. Alternatively, you can download the backup for your own records.
  5. Click Confirm Restore.
  6. Your site will begin the restore process. You can keep track of its progress at the top of the Activity page. Once it’s complete, you’ll get a confirmation message.

That’s it! Just a few clicks will get your site back up and running.

If your website is hacked or goes down for any reason, your first reaction might be panic. But with the right measures in place, you’ll be prepared to handle a broken site quickly.

Get started with Jetpack Backup.

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  1. VibeThemes says:

    There is a big issue in Jetpack backups, I did not know where to report, so thanks for this blog post, I can highlight to the devs to check this. Every day jetpack backs up 2 of my sites, as I understood, jetpack is supposed to take incremental backups but when jetpack starts its backup procees my entire server goes down for 10 minutes, the size of my database is 1.2gb. What could be the best way to avoid this.


  2. lporter18 says:

    Great information! I have Jetpack installed, but I’m not sure how often my site is backed up. I will check this out today.


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