Downtime Monitoring

Jetpack keeps tabs on your site and notifies you the moment downtime is detected.

Can visitors access my site?

Making sure your site is open for business is essential. You want to be secure in the knowledge that when someone types your site address into their browser or clicks on a link to your site, they will actually see what you’ve published.

Downtime happens for many reasons:

  • A spike in traffic (usually resolved by increasing site bandwidth).
  • A problem with your hosting provider (usually resolved by getting in touch with them or migrating your site to another host).
  • Unauthorized site access by a hacker (usually resolved by restoring your site from a backup).

In many cases the problem is easily fixed — but before you can do that, you need to know that something’s amiss. Jetpack lets you know about downtime by regularly checking your site so you don’t have to.
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Feature Detail

  • Our servers check your site every five minutes, from different locations around the globe.
  • You’ll receive notifications by email when the site is down — and when its back online.
  • You can customize the email address to which notifications are sent.
  • Once your site is back online, you’ll see the total time it was down.

Part of Jetpack’s suite of security services for WordPress sites including brute force protection, uptime monitoring, data backups, security scanning, and more.

Frequently Asked Questions

Here are the answers to some common questions. And we’re always more than happy to answer any additional questions you may have.

How much does downtime monitoring cost?

Downtime monitoring is provided for free to all WordPress sites running Jetpack.


How do I turn it on?

Install Jetpack and enable it with one click from your Jetpack dashboard. For advanced settings and troubleshooting read our detailed support document.

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Whatever sort of site you’re running, Jetpack’s features are designed to keep your site secure, build your brand, and better engage with more readers.

Don’t have Jetpack?

If you don’t currently have Jetpack, install it now so you can begin taking advantage of our features. Installation is easy and free -- you do not need a paid subscription.

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Still undecided about paid plans?

Visit our plans page and explore your options if you are still not sure. Keep in mind that you are guaranteed a full refund within 30 days if you are dissatisfied for any reason.

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