How to Fix “Your Connection is Not Private” on WordPress (SSL Protocol Error)

There are several errors you could run into while navigating the web, including HTTP error codes, issues with certificates, and connection problems. A lot of times, fixing these errors will require a bit of troubleshooting on your end. The “Your connection is not private” error is no exception.

This error usually (but not always) is due to an issue with the Secure Sockets Layer (SSL) certificate. There are several ways to troubleshoot, depending on whether it originates from your website or your server.

On this page, we’ll take a closer look at this connection error and discuss its main causes. We’ll then show you how to troubleshoot depending on its cause. 

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How to Fix “This Account Has Been Suspended” on WordPress

Seeing the “This Account Has Been Suspended” message is alarming. Your site is down, you’re locked out of your WordPress admin, and you’re likely losing traffic and revenue with every minute that passes. Don’t panic. This is a common issue, and in most cases, it is completely reversible.

This expert guide will walk you through the exact steps to diagnose the cause, communicate effectively with your hosting provider, and get your site back online fast.

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How to Downgrade WordPress (Safely Roll Back to a Previous Version)

Most software companies stress the importance of updating, so downgrading can feel quite unnatural. But you might run into circumstances where you need to revert to a previous version of a program or operating system you’re using — WordPress is no different in this regard. 

While WordPress tries to maintain backwards compatibility between versions, you might still encounter changes in a new release that cause issues for your site. In these cases, you may need to downgrade to a previous version so that your website continues to function properly while you troubleshoot any problems or wait for a bug fix to be released. 

In this guide, we’ll discuss: 

  • Reasons why you might need to downgrade WordPress
  • How to downgrade WordPress manually and with a plugin
  • How to downgrade themes and plugins manually and with a plugin
  • How to upgrade or downgrade PHP versions

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Jetpack 10.6 – Behind-the-scenes improvements for your site

In this release, we have shipped several under-the-hood improvements for an enhanced Jetpack experience.

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Website Footer 101: Design, Content, Best Practices & Examples

A website footer is the section that appears at the bottom of every single page of your site. It typically includes important features like a copyright notice, an email capture, or links to resources.

The footer is a valuable piece of real estate on your site. Why? Because it provides an opportunity to connect with visitors one last time and encourage them to continue to engage with your website. Plus, it’s a seamless way to include required information — like legal disclaimers and privacy policies — on every page.

Unfortunately, footers are often overlooked or thrown together at the last second, leading to lots of missed opportunities and conversions.

So how can you make the most of your website footer?

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How to Reset Your WordPress Password (8 Ways)

Not being able to log into the backend of your WordPress website can be a nerve-racking experience, whether you can’t remember your password or no longer have access to your recovery email address. 

Fortunately, there are different methods that you can use to change, reset, or recover your WordPress password. In this guide, we’ll explain the importance of strong password security and the difference between changing and resetting it. Then we’ll share eight methods you can use to restore or reset your WordPress password and offer some additional security tips. Let’s get started!

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Backdoor Found in Themes and Plugins from AccessPress Themes

Update Feb. 1 – Changed the “Affected themes” section to reflect that new versions of the themes are starting to appear.

While investigating a compromised site we discovered some suspicious code in a theme by AccessPress Themes (aka Access Keys), a vendor with a large number of popular themes and plugins. On further investigation, we found that all the themes and most plugins from the vendor contained this suspicious code, but only if downloaded from their own website. The same extensions were fine if downloaded or installed directly from the WordPress.org directory.

Due to the way the extensions were compromised, we suspected an external attacker had breached the website of AccessPress Themes in an attempt to use their extensions to infect further sites.

We contacted the vendor immediately, but at first we did not receive a response. After escalating it to the WordPress.org plugin team, our suspicions were confirmed. AccessPress Themes websites were breached in the first half of September 2021, and the extensions available for download on their site were injected with a backdoor.

Once we had established a channel for communicating with the vendor, we shared our detailed findings with them. They immediately removed the offending extensions from their website.

Most of the plugins have since been updated, and known clean versions are listed towards the bottom of this post. However, the affected themes have not been updated, and are pulled from the WordPress.org theme repository. If you have any of the themes listed towards the bottom of this post installed on your site, we recommend migrating to a new theme as soon as possible.

This disclosure concerns a large number of extensions, both plugins and themes. Skip to the list below, or read on for the details.

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How to Check and Update Your WordPress PHP Version

PHP is an essential part of any WordPress website. For this reason, you want to make sure it’s running as smoothly as possible. But knowing the best way to navigate this process isn’t always easy.

The good news is that we’re here to help. By understanding the principles behind PHP and the process of updating it, you can maintain this core element of your site.

In this guide, we’ll introduce you to PHP and explain why it’s important. Then we’ll show you how to safely check, update, and upgrade your PHP version on three different web hosts. 

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Jetpack 10.5: New features and under-the-hood improvements

The new year comes with a shiny new Jetpack. This month, we’re shipping new features for VideoPress, as well as other under-the-hood improvements and bug fixes to create a better Jetpack experience for you and your site.

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How to Remove Your Site from Google Safe Browsing Blocklist

If your WordPress site was flagged by Google Safe Browsing and shows a “deceptive site ahead” or “this site contains malware” warning, you’re likely on Google’s blocklist (also called the Google Safe Browsing blacklist).

This comprehensive guide walks you through the exact process to remove your site from Google’s blocklist, including malware removal, requesting a Google Safe Browsing review through Search Console, and implementing expert security practices to prevent future flags.

Whether your site was hacked, infected with malware, or flagged for black hat SEO tactics, we have all the information you need to understand if you’re on the blocklist, why your site was flagged, how to get back to normal, and how to prevent this from ever happening again.

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