Learn Why Jetpack is the Ideal Solution for Small Businesses (And Get Your Exclusive #SmallBusinessWeek Discount)

There’s a reason millions of small businesses use Jetpack for their WordPress sites. Actually there’s five reasons. As part of we’re highlighting the features and benefits Jetpack brings to small business. Read on to learn about them or scroll to the bottom for the discount code! featured-image-smallbiz

Reason #1: Free, Elegant, and Professional Designs

Whether you run a bookstore, cafe, restaurant, consulting firm, or are a freelancer, choosing a site design can be the hardest — and most expensive — first step. Jetpack provides 165 free, professionally designed WordPress themes that you can then customize with Jetpack’s own design tools. Most small business owners find this is an easier way to get started than purchasing expensive themes and then hiring a designer or developer. Read more about Jetpack’s free themes…

Reason #2: Cost-Effective and Affordable

The majority of Jetpack’s features are free. That’s already a great starting point for any business, especially since all our free features include most of what a typical website needs likes stats, related posts, an image CDN (saving you hosting costs), sharing tools, and email subscriptions. And our paid plans start from an affordable $39 per year: less than 11 cents a day. Read more about Jetpack’s cost-effectiveness…

Reason #3: Bulletproof Security

If you’re like most small business owners you don’t have the time — or the expertise — to be taking backups and auditing your site daily for hackers, malware, and spam. Our free security tools — including brute force attack protection and uptime monitoring — make sure you never miss out on traffic and business leads because your site is hacked or being overrun by spam. Our paid plans provide expert security support, automated backups (so if your site goes down you can get back up and running quickly), and security scanning to identify hacks and intrusions. Read more about Jetpack’s security services…

Reason #4: SEO and Marketing Tools

Out-of-the-box and for free Jetpack gets you going with making sure your site has a sitemap so that Google can list your site accurately. You also get social media sharing tools, automatic promotion to Facebook, Twitter and other sites, email subscriptions, and related posts so that readers stick around your site for longer. The main benefit most of our business users see here is not requiring a multitude of plugins to achieve these simple things and, just as importantly, not having to pay for them. Read more about Jetpack’s marketing tools…

Reason #5: World-Class Support

If you asked our customers what they rave about, most of them will mention our support. At last count we have thirty WordPress experts all over the globe ready to provide assistance — even to free users. Paying customers get priority which, when you compare the $39 minimum yearly cost to what a developer might charge, is significantly more affordable. Read more about Jetpack’s support…

Bonus Reason : Exclusive Discount

Just for this , in celebration of all the small businesses that keep the world turning, we’re offering a 20% one-time discount on all our paid subscriptions. Just use the code SMALLBIZ at checkout. And of course, if you have any questions, please don’t hesitate to contact us.

Next Steps: Compare plans and choose the right one for your site.

Posted in Jetpack News | Tagged , , , , , , , | 5 Comments
How to write a great bug report

How to write a great bug report

We know you don’t like bugs. We don’t like them either. But as they’re an unavoidable part of software, it’d be good for us to share how best to report issues to us to speed things along. In short, here’s a great rule: If we can’t reproduce the bug, we can’t fix the bug. When you report a bug to us, here’s what happens:
  1. We read the bug report
  2. One of us tries to reproduce the bug
  3. If we can reproduce it, we investigate what’s broken and fix it.
  4. But if we can’t reproduce the bug…
Often bug reports don’t include enough information. This means we have go back and ask for details so we can investigate. If you want to increase the odds we fix an issue, and fix it fast, help us out. A great bug report includes the following:
  1. What were you trying to do?
  2. What did you click on or do last?
  3. What happened / what did you see?
  4. What browser are you using?
  5. What version of WordPress?
  6. What hosting provider? (And if you know, what version of PHP do they use?)
  7. The bug is reported to the right place (For Jetpack, Go here)
You don’t need to be verbose. A sentence for each is often just fine.  And bug reports that show screenshots for are incredibly useful, as we can see exactly what you saw. Bonus points for reviewing known issues before submitting, as your problem might already have been reported, and have a patch or a workaround (For Jetpack, known issues are listed here). We work hard to have you deal with as few issues as possible, but if you want to improve the odds we can fix your issue fast, please take a extra minute to write a bug report that’s easier for us to use.  Thanks.
Posted in Learn | Tagged | 13 Comments
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