Support Home > Backups and Restores > Cloning/Migrating a Site

Cloning/Migrating a Site

Move a site from one host to another with a Jetpack Backup.

Cloning is only available if you’ve added SSH, SFTP or FTP credentials to your dashboard. If you’re not seeing this option, be sure to check that you have working credentials entered for the site with the backups you’re using to clone.

Cloning allows you to use your Jetpack Backup to migrate your site to a new WordPress install on any server. This is helpful if you decide to move to a new host or if you simply want to create a copy of your site on your current server to use for testing and development.

You start the cloning process from the dashboard for your site:

  1. Navigate to Settings → General to open the Settings page.
  2. Scroll to the Site Tools section at the bottom and select Clone.

Cloning is a six-step process.

  1. If the information presented on the first informational page is correct, click Continue.
  2. On the next screen, enter your Destination site title and Destination site URL. Both of these fields refer to the URL and title of the site on the copy that you are creating – the site you’re cloning to, not from. Click Continue.
  3. Enter the server credentials for the new site copy. These are the credentials that Jetpack will use to clone your site from your current host to your new host. If you’re confused about what these credentials are, how they work, or why we need them, you can read more about that in our SSH, SFTP, FTP Credentials guide.

    There is a more detailed explanation of each of these fields in Adding Credentials to Jetpack

  4. Be sure to enter the Destination WordPress Path. This is the path in which your site’s files are stored relative to where the SSH, SFTP or FTP user has access. This is not required for site credentials entered for backups and restores but is necessary when cloning.
  5. Click Save to open the Clone point selector.
  6. Choose Clone current state to use the most recent backup. Or choose Clone previous state to choose an earlier backup.
    • If you choose Clone previous state, you’ll be directed to the site’s Activity where you can click Clone from here to select the backup you’d like to use.
  7. Click Yep! Begin cloning to kick-off the copy process. You’ll see a confirmation screen that allows you to return to the site’s Activity.

  8. Click To the Activity Log! to follow the progress of the clone.

When the migration is finished, you’ll see a success message in the activity log.

After migrating your site, you’ll be prompted to log in again to the copied version. For that, be sure to use the WP Admin username and password you use for the site you copied from. The cloning process overwrites everything, including the WP Admin user information.

After logging in to the new site, the Jetpack Safe Mode prompt will be shown everywhere on the dashboard:

Jetpack Safe Mode

There are two options, and which one to take depends on the purpose of the new site:

Confirm Safe Mode: If this is going to be a development, staging, or testing site, so there’s no communication or sync happening with our servers, to avoid the previous site’s data.

Fix Jetpack’s Connection: If this is a new site, and you wish to connect Jetpack in there to be able to use features such as Stats, Publicize, Site Accelerator, and all the other features. This option will also show another prompt to ask you if you wish to keep the Stats and Subscribers of the previous site or start from scratch.


Do I need to update any URLs in my database after cloning the site?

No, the cloning process updates all of the URLs on your site automatically.


The option to clone the site isn’t showing up

In order to clone your site, the Jetpack connection to your current site needs to be working properly and you need to have added SFTP, FTP or SSH credentials to the settings page for the site that you going to clone from (the site connected to your Jetpack plan).

Still have questions? Feel free to contact support for more personalized assistance.

Privacy Information

This feature is deactivated by default, and unlocking/activating it requires an upgrade to a paid solution.

Data Used
Site Owners / Users


We currently back up the following data: WordPress database tables (any tables which begin with your WordPress table prefix and also have a unique key or a primary key). We also back up the files in your plugins, themes, and uploads directories, as well as select files from your WordPress root directory and `wp-content` directory. This includes all the unique and irreplaceable data in WordPress, as well as everything properly integrated into the WordPress installation.In addition to the data that we back up and store, we also use (and store) your server access credentials (if provided): SSH and/or FTP/SFTP. These credentials are explicitly provided by you when activating Jetpack Backups.

For feature usage tracking (detailed below): IP address, user ID, username, site ID, user agent, referring URL, timestamp of event, browser language, country code, and user site count.

Please also refer to the Activity feature’s privacy information.

Site Visitors



Activity Tracked
Site Owners / Users


We track several events around the usage of this feature: backup requests/downloads/confirmations, restore requests/confirmations/cancellations, and date-picker changes/expansions.Please also refer to the Activity feature’s privacy information.

Site Visitors



Data Synced (Read More)
Site Owners / Users


None.Please also refer to the Activity feature’s privacy information.

Site Visitors



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