For more efficient video performance, Jetpack VideoPress uses WordPress.com’s servers rather than your host’s server. Here is some useful information about the best file format and steps to facilitate the video upload.
Video file recommendations
VideoPress is compatible with most WordPress themes; for best results, we recommend themes that use the Block Editor and these video specifications:
| Resolution | 1920×1080 (1080p) |
| Max Resolution | 3840×2160 (4k) Larger is OK, but this is the largest size currently available in the VideoPress player. |
| Format | Less than 5GB. We cannot support files that are larger than 5 GB. |
| File size | Less than 5GB. We cannot support files that are larger than 5 GB. |
| Bit Rate | 8mbps for 1080p30, 12mbps for 1080p60 Recommended, but other values are OK. |
| Length | Shorter than 3 hours If a video is longer than three hours, the video will only be available at standard resolution (240p) after upload. |
| Audio | AAC minimum 160kbps |
| Other Settings | Fast Start / Web Optimized / progressive download (so the whole file doesn’t need to be downloaded before playback can begin) |
If your source video doesn’t meet the above specifications, you can use a desktop tool like HandBrake to convert it before you upload it to the Media Library. There are also many mobile apps for compressing videos on a mobile device.
In some cases, converting and/or compressing a video may help overcome upload errors.
Please note that any videos uploaded to VideoPress are subject to WordPress.com’s content policies. The exclusions on this mature content page also apply to videos.
Add a video via the VideoPress dashboard
To upload and manage videos, you’ll need to activate the standalone VideoPress plugin on your site. Once it’s active, a VideoPress dashboard will appear in your WP Admin. From there, you can upload videos using either the Classic Editor or the Block Editor.
Add a video via the VideoPress Block
To upload a video to Jetpack VideoPress via the VideoPress Block, please follow the instructions on this dedicated page: add a VideoPress video using the Block Editor.
Modify the Video settings
Check out this dedicated page for more information about customizing your videos.
VideoPress user roles
Jetpack-connected users with the Administrator role can upload videos to a VideoPress-powered site. All administrators can view all the uploaded videos on the site’s Media Library, regardless of which admin uploaded the video.
Jetpack-connected users with the Editor and Author roles can upload videos to VideoPress using the VideoPress Block.
Still need help?
Please contact support. We’re happy to advise.
Jetpack 