Support Home > Photos and Videos > Jetpack VideoPress: Uploading your videos

Jetpack VideoPress: Uploading your videos

For more efficient video performance, Jetpack VideoPress uses WordPress.com’s servers rather than your host’s server.

There are a few ways to upload videos into Jetpack VideoPress:

  • Upload via the VideoPress Block in your page or post editor
  • Upload via the VideoPress Dashboard (individual VideoPress plugin required)
  • Upload via WordPress.com media library (not possible if you’re using the individual VideoPress plugin)

Only Jetpack-connected users with the Administrator role can upload videos to a VideoPress-powered site. All Administrators can view all the uploaded videos on the site’s Media Library, irrespective of which Administrator uploaded the video.

Video file recommendations for successful uploads

For best results, we recommend uploading videos with the following specifications:

Resolution1920×1080 (1080p)
Max Resolution3840×2160 (4k)
Larger is OK, but this is the largest size currently available in the VideoPress player.
Formath.264
If you are uploading a video that will only be played in the VideoPress block, videos encoded with the h.265 or VP9 codecs can be uploaded if desired.
File sizeLess than 5GB, but less than 1GB is recommended
Most networks will time out before you’re able to upload a file that’s larger than 1.4 GB. We cannot support files that are larger than 5 GB.
Bit Rate8mbps for 1080p30, 12mbps for 1080p60
Recommended, but other values are OK.
LengthShorter than 3 hours
If a video is longer than three hours, the video will only be available at standard resolution (240p) after upload.
AudioAAC minimum 160kbps
Other SettingsFast Start / Web Optimized / progressive download (so the whole file doesn’t need to be downloaded before playback can begin)

If your source video doesn’t meet the above specifications, a desktop tool like HandBrake can be used to convert it before you upload it to the Media Library. There are also many mobile apps for compressing videos on a mobile device.

Add a video via the VideoPress Block

To upload a video to Jetpack VideoPress via the VideoPress Block, please follow these instructions:

Add a VideoPress video using the Block Editor.

Add a video via the VideoPress dashboard

With the standalone VideoPress plugin activated on your website, you can also use the VideoPress dashboard in WP Admin to upload and manage videos.

Add a video via WordPress.com

To add a video to Jetpack VideoPress via WordPress.com:

  1. First, you must be using VideoPress via the full-featured Jetpack plugin, or have Jetpack installed and connected separately from the individual VideoPress plugin.
  2. Navigate to WordPress.com.
  3. In the top left corner, click Switch Site and select the Jetpack-connected site you want to upload videos to.
  4. Go to Media.
  5. Click Add new and find the file on your computer. Alternatively, you can drag and drop your new video from your computer into the Media Library.
Screenshot of the WordPress.com Media library, highlighting the "Add new" button.
  1. Once you add your video, you will see it show up in the media library as the upload progresses. After the video is done uploading, you’ll see the video’s thumbnail update to show an image from the video.

Modify a Video’s settings

For more information about how to customize your videos, check out this page.

Still need help?

Please contact support directly. We’re happy to advise.

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