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Subscription migration tool

You can migrate users who have subscribed to your site to your Jetpack-connected self-hosted WordPress site.


  • Both the site and the Jetpack-connected site must be connected to the same user account. This account needs to be the owner of the site. Having an administrator role on the site is not enough. In other words, the owner of the site needs to connect Jetpack to their account and initiate the transfer.
  • You can only use this tool to migrate subscribers from sites which don’t have plugins enabled. To migrate subscribers from plugin-enabled sites, please contact support.

Important: This tool does not migrate “likes”.

In this document, we’ll walk you through the steps of how to transfer your followers and email subscribers to your Jetpack-connected self-hosted WordPress site.

How to transfer your followers

Log into your user account and go to your My Sites page.

Next, click “Switch Site” on the Site Picker, and select your Jetpack-connected self-hosted site from your site list.

After selecting your self-hosted domain, go to Settings > Discussion. Scroll down and click on Migrate followers from another site on the bottom:

In the “Move Followers From A Site” area, select your site that has the followers. Then, click the “Migrate” button as shown below.

Once you click migrate, you will see a pop up window wanting you to confirm that you want the followers transferred:

Click “Ok” to proceed with the transfer. You will see another notice at the top of the screen that your follower migration has been queued:

You will receive an initial email to the email address associated with the account stating that the transfer has been started (#2 in below screenshot) and that the transfer has been completed (#1 below):

Please note it may take up to a day for the follower counts in your stats in your Dashboard to accurately reflect the transfer.

Keep in mind that while your email subscribers will continue to receive email notifications of new posts as before, followers will only see new posts in the Reader. They will not receive email updates unless they subscribe to receive those on your new site. You might want to post a notice on your old site about your upcoming move to keep your readers informed.

Troubleshooting migrations

Can I use this tool to move followers from one site to another site?

No, this tool is only available for migrating a site’s followers to a Jetpack-connected self-hosted WordPress site.

If you need to migrate your followers from one site to another, please contact support. If you need to migrate followers from a plugin-enabled site, you will also need to contact support.

To migrate followers from Jetpack to or from one Jetpack site to another, please contact us with the URLs of the sites you’re moving from and to.

Still need help?

Please contact support directly. We’re happy to advise.

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