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Subscription migration tool

Now you can migrate your users who have subscribed to your site either by email or via the Reader to your Jetpack-connected self-hosted WordPress site.

NOTE: Both the site that has the followers and the Jetpack site that will be receiving the followers must be using the same user account.

In this document, we’ll walk you through the steps how to transfer your followers and email subscribers to your Jetpack-connected self-hosted WordPress site.

How to transfer your followers.

Log into your user account and go to your My Sites page.


Next, click “Switch Site” on the Site Picker, and select your Jetpack-connected self-hosted site from your site list.

Click on Switch Site

Click on Switch Site

Select your Jetpack-connected Site

Select your Jetpack-connected Site

Next, from the left-hand sidebar, select Settings:



On the Settings page, click on migrate followers on the bottom:

Site_Settings_‹_Mikey_Press_—_WordPress_com 2

In the “Move Followers From A Site” area, select your site that has the followers. Then, click the “Migrate” button as shown below.


Once you click migrate, you will see a pop up window wanting you to confirm that you want the followers transferred:


Click “Ok” to proceed with the transfer. You will see another notice at the top of the screen that your follower migration has been queued.


You will receive an initial email to the email address associated with the account stating that the transfer has been started (#1 in below screenshot) and that the transfer has been completed (#2 below).


Please note it may take up to a day for the follower counts in your stats in your Dashboard to accurately reflect the transfer.

Keep in mind that while your email subscribers will continue to receive email notifications of new posts as before, followers will only see new posts in the Reader. They will not receive email updates unless they subscribe to receive those on your new site. You might want to post a notice on your old site about your upcoming move to keep your readers informed.

Troubleshooting migrations

Can I use this tool to move followers from one site to another site?

No, this tool is only available for migrating site’s followers to a Jetpack-connected self-hosted WordPress site.

If you need to migrate your followers from one site to another, please contact support.

To migrate followers from Jetpack to or from one Jetpack site to another, please review the information we need on this support page and contact us.

My follower counts are off! Where are the Facebook and Twitter followers that used to show in my follower totals?

Social Media follower counts are a feature that’s only available on stats. Jetpack-connected self-hosted sites will only show followers and email subscribers.

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