Migrate your email subscribers and WordPress.com subscribers between two Jetpack-connected sites.
Check the requirements
Before migrating the subscribers, please make sure that these conditions are met:
- The source and destination sites must be:
- a WordPress.org website connected to WordPress.com via Jetpack or
- hosted on WordPress.com
- The WordPress.com account must be the owner of the WordPress.com site (or the WordPress.com connection of the WordPress.org site.) Non-owner administrator accounts cannot move subscribers.
The subscription migration tool does not migrate “likes”. Your like count will reset to zero on the new site.
Migrate your Subscribers
To move your subscribers from one Jetpack site to another, follow these steps:
- Log into your WordPress.com user account and go to your Cloud.jetpack.com dashboard.
- Select the site you want to migrate your subscribers to.
- Click Subscribers.
- At the top of the screen, click the three dots next to the Add subscribers.
- In the pop-up, select Migrate subscribers from another WordPress.com site.
- In the modal that displays, select the site you want to migrate subscribers from and click Migrate subscribers.
- On the next screen, click Confirm subscriber move.
You will see a notice at the top of the screen to confirm that your follower migration has been queued. You will receive an email to let you know that the subscriber transfer has been initiated. You will receive a second email when the migration is completed.
Depending on the number of subscribers, it may take up to a day for the follower counts in your stats in your Dashboard to accurately reflect the transfer.
After migration, email subscribers will continue to receive new post notifications via email. However, WordPress.com followers will only see new posts in the Reader. To receive email updates, they’ll need to manually subscribe to your new site.
Consider publishing a post on your old site to let readers know you’ve moved, and invite them to follow your new site.
Still need help?
Please contact support. We’re happy to advise.