Use all of Jetpack’s features by connecting your site to a WordPress.com account.
Jetpack is an add-on (a “plugin” in WordPress language) that powers up your website. Many of its features are managed through WordPress.com.
Therefore, you will have different usernames and passwords tied to your WordPress website. These different accounts and usernames are explained below.
Your Hosting Provider account
Your hosting provider is the company you pay to host your website. This company could be Bluehost, Hostgator, Dreamhost, or similar. See our recommended hosts here.
Your host will give you an account that you use to log in to your control panel, also known as cPanel. Depending on the company, this is where you access error logs, the server’s file manager, e-mail settings, billing information, and more.
WP Admin Dashboard
You need a separate username and password to access your website’s dashboard, create posts and pages, moderate comments, and do basically everything else you do when you manage your site.
When you log into your site, you’re logging into the WP Admin dashboard. Your login credentials are unique to your site.
When you’re logged into your site’s WP Admin dashboard, you can check your username by looking at the top right corner. You’ll see a message that says, “Howdy, [username].”
If desired, you can change your username under the Users panel in WP Admin.
Jetpack and WordPress.com
When you first connect Jetpack to WordPress.com, you’re asked for another username and password for WordPress.com.
These are not the same details you use to log into your WP Admin dashboard or hosting control panel. This one is specifically for WordPress.com. If you don’t have a WordPress.com account, you will be asked to create one.
You’ll use your WordPress.com username and password for a few different things:
- Initial setup of Jetpack.
- Log in to see the enhanced stats information for your site, which is hosted on WordPress.com servers.
- Setting up your Gravatar profile.
- Manage your Akismet account. Akismet is our spam-blocking service that you can add to your site to keep spam comments off of your site.
- And more!
You can check your WordPress.com username by visiting https://wordpress.com/me.
Remember that you need to be logged in to access this page! When logged in, your username and profile picture will be displayed in the top left corner.
Still need help?
Please contact support. We’re happy to advise.
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