Jetpack Customer Relationship Management plugin

Introducing Jetpack CRM: Grow Your Business Through Better Contact Management

Posted on July 20, 2020 by Mike Stott

We’re excited to announce Jetpack CRM, a new customer relationship management system built specifically for WordPress sites. Cultivating rich, ongoing relationships with your customers is now as easy as saving a draft or uploading a photo. 

“When you start out as an entrepreneur, there is a lot to learn,” says Woody Hayday, cofounder, Jetpack CRM. “One of the most important things small businesses can do to be successful is to build a strong rapport with their customers. We built Jetpack CRM to give entrepreneurs the most effective toolkit for managing their important relationships.” 

Continue reading → Introducing Jetpack CRM: Grow Your Business Through Better Contact Management
Posted in Jetpack News, Small Business | Tagged , , , , | 5 Comments

Jetpack 7.9: Better blocks and a peek at the future of Jetpack Search

Posted on November 5, 2019 by Jeremy Herve

This month’s release is packed with improvements to the features you love. We’ve also ensured that your favorite plugin will work seamlessly with the newest version of WordPress, scheduled for release in just a few weeks.

Continue reading → Jetpack 7.9: Better blocks and a peek at the future of Jetpack Search
Posted in Releases | Tagged , , , , , , , , , | 3 Comments
an illustration of two people having a conversation about a website

Why, Where, and How to Add a Contact Form

Posted on March 16, 2018 by Rachel McCollin

Your site serves many purposes. It’s a place where people can learn about you and your business. It can also operate as an outlet to engage with fans, customers, and sales leads.

Many people rely on social media to interact with site visitors, and a good social media strategy is definitely important. However, social media isn’t always the best method of communication. In some scenarios, using a contact form to build direct relationships with site visitors gives you more control and flexibility.

Contact forms have been a core part of website design since the ancient history of the web. But too often, you’ll come across page examples in which there’s so much going on you can barely see the form – or, conversely, a contact form sitting alone by itself in a sea of white space. Clearly, then, there’s an art to knowing where to put a contact form so that it best serves the needs of your particular site.

Let’s take a look at some of the best places to put a contact form, and how to use Jetpack to create custom forms for your site.

Continue reading → Why, Where, and How to Add a Contact Form

Posted in Tips & Tricks | Tagged , | 5 Comments

Ways to Build Relationships with Contact Forms

Posted on January 26, 2018 by Linda Scott

Contact forms are a great way to create and build relationships with your readers and customers. Offering users the chance to connect with you on a personal level shows that you care about growing the relationship, and presents an opportunity to answer their questions.

The more people that fill out your online contact form, the higher your chances are of creating long-lasting relationships. It’s important to figure out how to persuade more visitors to fill out your forms. Making your contact form easy to find and use are the most important considerations, but you shouldn’t stop there.

There are many ways that you can create user-friendly, appealing contact forms. Read on to learn some tips that will help you build stronger relationships with even stronger contact forms.

Continue reading → Ways to Build Relationships with Contact Forms

Posted in Tips & Tricks | Tagged , , , | 8 Comments

Jetpack 5.4: Date Picker in Contact Form, Comment Improvements, and Welcome Screens

Posted on October 3, 2017 by Jeremy Herve

Today’s release of Jetpack 5.4 includes the addition of a new field to our Contact Form editor, display improvements to Comments and how they integrate with themes, and welcome screens for users of our paid plans. We’ve also added a new search feature, currently in beta, that Jetpack Professional customers can help us test.

Let’s take a closer look at what we’ve included in this update.

Date picker added to Contact Form editor

We added a new field to the Contact Form editor that allows you to add a date picker to your forms.

You can now create forms with date pickers.

This allows you to ask visitors to submit delivery dates, their birthdays, the best day to contact them, or anything else you can think of.

Improvements to Comments and theme compatibility

We’ve made some improvements to how the Jetpack comment form is displayed in some themes.

When enabled on your site, the Comments feature should now display a form with a default height. There should also be no extra white space below it. Comments entered into the form will cause the height of the form to expand automatically.

Welcome screens added to paid plans

When purchasing a Jetpack Personal, Premium, or Professional plan, you’ll now see a welcome screen with some tips to help you make the most of the plan you just purchased.

Here’s what you might see if you purchase a Personal plan.

Jetpack Search (Beta) available for Professional plan customers

If you’ve purchased a Professional Plan for your Jetpack site, this new release will give you access to a new feature we’re currently still testing: Jetpack Search, powered by Elasticsearch.

To get started, go to Settings > Traffic on WordPress.com, and select a site using Jetpack 5.4 and a Professional plan. Scroll down to the bottom of the page and enable the search feature.

This feature is still in beta, and we’d love to hear your thoughts and feedback if you give it a try.

Miscellaneous updates and fixes

Finally, here are a few more updates we’ve made in 5.4:

  • Fixed some UI issues within the Jetpack settings interface for the Internet Explorer 11 browser.
  • The Simple Payments button received some minor display improvements.
  • Facebook embeds have received display improvements.
  • RTL style fixes for some shortcodes.
  • Added a new “Time Unit” setting to available widgets.
  • Third party plugin and theme authors can add new menu items to the WordPress.com toolbar.

Full changelog and thanks

The changelog provides the full list of updates and changes in this release. If you have questions or feedback, please get in touch.

Install Jetpack on your site or upgrade to 5.4 today and let us know what you think!

Thank you to the contributors to this release:

Alexander Concha, Allen Snook, Andrew Duthie, Anthony Bubel, Daniel Walmsley, Derek Smart, Donna Peplinskie, Elio Rivero, Enej Bajgoric, Eric Binnion, Erick Hitter, George Stephanis, Igor Klimer, Igor Zinovyev, Umang Vaghela, James Fraser, James Nylen, Jeremy Herve, Justin Shreve, Kirk Wight, Lance Willett, Marko Andrijasevic, Michael Turk, Miguel Lezama, Nick Daugherty, Nicole Kohler, Oscar Lopez, Paul Sieminski, RC Lations, Rastislav Lamos, Rob Landers, Rocco Tripaldi, Sam Hotchkiss, Scott Stancil, Stanimir Stoyanov, Steve Seear, Takashi Irie, and Thomas Guillot.

Posted in Releases | Tagged , , , , , , | 10 Comments

Jetpack 5.3: PHP 7.1 Compatibility, Ad Placement Control, and Visual Editor Improvements

Posted on September 5, 2017 by Derek Smart

Today’s release of Jetpack 5.3 includes support for PHP 7.1, greater control over the placement of your ads, and several enhancements to the experience viewing and managing your Jetpack site with the WordPress.com visual editor.

Here’s everything you’ll find in this update.

PHP 7.1 compatibility

Sites running PHP 7.1.x with opcache enabled will no longer have any issues when managing their Jetpack site from WordPress.com.

Choose where and how you display ads

Jetpack Premium and Professional customers now have more control over the placement of the ads on their site. We’ve added new options to control where ads appear, along with the option to show multiple ads if you wish.

Visual editor improvements

When managing your Jetpack site from WordPress.com (and using the visual editor), you’ll now have the option to preview it without leaving WordPress.com.

We’ve also updated the WordPress.com Toolbar to include a link to your comments in the My Sites menu.

Various bug fixes

Finally, we’ve resolved a few smaller issues and bugs, including:

  • Addressing compatibility issues with plugins using TinyMCE.
  • Fixing Contact Form submission emails for sites hosted by SiteGround.
  • Fixing an error with the Sitemaps feature when posts or images had special characters in their titles.
  • Re-adding a filter for the Widget Visibility feature that was accidentally removed.

Full changelog and thanks

The changelog provides the full list of updates and changes in this release. If you have questions or feedback, please get in touch.

Install Jetpack on your site or upgrade your current version today and let us know what you think.

Thank you to the contributors to this release:

Andrew Munro, Artur Piszek, Ben Dwyer, Brandon Kraft, Copons, Daniel Walmsley, Derek Smart, Derek Springer, Devin Samarin, Elio Rivero, Enej Bajgoric, Eric Binnion, Filipe Varela, George Stephanis, Igor Zinovyev, Jacopo Tomasone, Jeff Bowen, Jeff Golenski, Kirk Wight, Marcin Bot, Marek Hrabe, Marko Andrijasevic, Michael Turk, Miguel Lezama, Mohammad Jangda, Nicole Kohler, Richard Muscat, Rodrigo Iloro, Ryan Kanner, Rocco Tripaldi, Shaun Andrews

Posted in Releases | Tagged , , , | 7 Comments
screen shot of the new jetpack contact form

Jetpack 5.2: New Contact Form Experience

Posted on August 1, 2017 by Elio Rivero

Jetpack 5.2 brings you a brand new contact form experience, a better explanation of our recommended features, and several performance improvements.

New Contact Form

Jetpack’s Contact Form for WordPress is one of our most popular free features. And with good reason: it’s the simplest and most effective way of enabling your readers to get in touch with you be it for praise, complaints, requests, or suggestions.

And now we’ve made it much simpler and faster to use.

screen shot of the new jetpack contact form

The new Jetpack contact form is now easier to use.

The next time you add a contact form to a page on your site you will see a new visual interface right inside the editor instead of a popup. Enjoy a full editing experience including adding and customizing fields and labels, re-ordering them by dragging, and easily setting email subject lines and recipients.

To edit, simply click on the form itself, and hit the “edit” icon. You can edit or remove the existing fields, or add new ones by going to the bottom of the form and clicking “add field.”

screen shot of new jetpack contact form

Click on the contact form and then the “Edit” icon in order to add new, change the order of, or delete fields in your form.

Simply drag and drop your fields to organize their order the way you want them. Click “Update Form” at the bottom when you’re done to save your changes.

screen shot of new jetpack contact form

Click “Add Field” at the bottom of your new contact form to add new fields. Click “Update Form” to save your changes.

Recommended Features

When you install Jetpack on a new site, we recommend activating certain popular features that are most valued by our users.

We’ve now improved this experience to better showcase and explain what the features and how they benefit your WordPress site.

Performance Improvements

We’ve also streamlined and reduced weight (file size) of the plugin as well as fixed bugs and introduced enhancements for stability. All these are under the hood ensuring a smoother Jetpack functioning with each version.

Full Changelog and Thanks

The changelog provides the full list of updates and changes in this release and if you have feedback please get in touch as always.

Install Jetpack on your site or upgrade your current version today and let us know what you think.

Thank you to the contributors to this release:

Alexandru Bucur, Anthony, Artur Piszek, Ben Lowery, Brandon Kraft, Daniel Walmsley, Derek Smart, Donncha Ó Caoimh, Drew Butler, Elio Rivero, Eric Binnion, Filipe Varela, George Stephanis, Igor Zinovyev, Marko Andrijasevic, Michael Arestad, Michael Turk, Miguel Lezama, Mohammad Jangda, Payton Swick, Richard Muscat, Rob Landers, Stephen Edgar, Thomas Guillot

Pro Tip: Personal plan customers benefit from priority support and faster assistance.

Posted in Releases | Tagged , , | 9 Comments

Jetpack 4.0.4: Security Update, Bug Fixes and Improvements

Posted on June 20, 2016 by Carolyn S.

Jetpack 4.0.4 is now available for download and includes some important security updates, bug fixes, and improvements. We recommend that you update your sites to the latest version as soon as possible.

Continue reading → Jetpack 4.0.4: Security Update, Bug Fixes and Improvements

Posted in Releases | Tagged , , , , , , , | Comments Off on Jetpack 4.0.4: Security Update, Bug Fixes and Improvements

Jetpack 3.9.5 and 3.9.6: Maintenance Releases

Posted on March 31, 2016 by Carolyn S.

WordPress 4.5 will be released in a few weeks, and we’ve made updates to Jetpack to account for the significant changes that will be introduced in this new version of WordPress.

These updates have involved making sure that certain Jetpack features work properly in the Customizer view, namely adding support for selective refresh. Big thanks to @westonruter for contributing the code!

Other enhancements and bug fixes:

miguel

  • Contact Form: no longer calling the datepicker method if it’s not available.
  • Single Sign On: settings checkboxes now honor filters and constants that restrict certain sign-in modes.
  • Shortcodes: fixed a problem with Gist fetching.
  • Shortcodes: fixed invalid HTML5 markup in YouTube embed code.
  • Shortcodes: made Vimeo links work properly in case of multiple mixed uses in one post.

Thanks to everyone who contributed to 3.9.5:

Christopher Finke, Derek Smart, Elio Rivero, Igor Zinovyev, Jeremy Herve, Matt Wiebe, Michael Cain, Miguel Lezama, Mo Jangda, Philip John, Tammie Lister, and Weston Ruter.

Jetpack 3.9.6 was also released today to fix an issue with some comments incorrectly rendering video embeds. Our apologies! Consider it an early April Fools’ Day joke…

Posted in Releases | Tagged , , , , , | Comments Off on Jetpack 3.9.5 and 3.9.6: Maintenance Releases

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