Support Home > Backups and Restores > Backups via the Jetpack Plugin

Backups via the Jetpack Plugin

Looking for more information about Jetpack Backups included with the Jetpack Backup plugin? See our article about the Jetpack Backup Plugin.

Backups via the Jetpack plugin backup your site daily or after certain events in real-time. These backups are stored on WordPress.com’s servers all over the world. Using Jetpack Backups via the Jetpack plugin requires a paid backup plan. You can learn about our backup plans here.

To view the current status of your backups, navigate to Jetpack → Backup in the WP Admin. This will take you to your site’s backups in your WordPress.com dashboard.

Latest Backup

When viewing your backups on WordPress.com, you’ll land on a page with the URL https://wordpress.com/backup/your-site-url.com. On that page, you can see your latest backup, and scroll through other recent backups.

If you have real-time backups, you’ll see a list of More backups from today.

You can also view your backups via the Activity Log.

Still have questions?

Please don’t hesitate to contact support for help.

Privacy

This feature is deactivated by default, and unlocking/activating it requires an upgrade to a paid solution.

Data Used
Site Owners / Users

 

We currently back up the following data: WordPress database tables (any tables which begin with your WordPress table prefix and also have a unique key or a primary key). We also back up the files in your plugins, themes, and uploads directories, as well as select files from your WordPress root directory and `wp-content` directory. This includes all the unique and irreplaceable data in WordPress, as well as everything properly integrated into the WordPress installation.In addition to the data that we back up and store, we also use (and store) your server access credentials (if provided): SSH and/or FTP/SFTP. These credentials are explicitly provided by you when activating Jetpack Backups.

For feature usage tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID, user agent, referring URL, timestamp of event, browser language, country code, and user site count.

Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

Activity Tracked
Site Owners / Users

 

We track several events around the usage of this feature: backup requests/downloads/confirmations, restore requests/confirmations/cancellations, and date-picker changes/expansions. Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

Data Synced (Read More)
Site Owners / Users

 

None. Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

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