Support Home > Backups and Restores > The Jetpack VaultPress Backup Plugin

The Jetpack VaultPress Backup Plugin

Looking for more information about VaultPress Backups included with the Jetpack plugin? See our article about VaultPress Backups via the Jetpack Plugin.

Jetpack VaultPress Backup is a new plugin that enables site backups and restores via the cloud. Jetpack VaultPress Backup requires a paid VaultPress backup plan. You can learn about our backup plans here.

To view the current status of your backups, navigate to Backup in the WP Admin. 

Latest Backup

In the Latest Backup section, you can see when your last backup was completed and basic information about what was included in the backup, including posts, uploads, plugins, and themes.

Clicking See all your backups will take you to the cloud where you can view your previous backups, download a backup, and restore your site from a previous backup.

Your site’s heartbeat

Below the Latest Backup section, you can navigate to your site’s Activity Log. The Activity Log shows a full list of management events that have occurred on your site. You can also view your previous backups, and download or restore those backups. 

You’ll get to the Activity Log by clicking See your site’s activity.


Below the Your site’s heartbeat section, you can see the status of your connection to the cloud. You also have the ability to disconnect the site from the Jetpack VaultPress Backup plugin by clicking Disconnect.

Disconnect confirmation.

Note: If you disconnect Jetpack VaultPress Backup without adding server credentials, your site will not be able to be backed up.

Still need help?

Please contact support directly. We’re happy to lend a hand and answer any other questions that you may have.

Privacy Information

This feature is deactivated by default, and unlocking/activating it requires an upgrade to a paid solution.

Data Used
Site Owners / Users

We currently back up the following data: WordPress database tables (any tables which begin with your WordPress table prefix and also have a unique key or a primary key). We also back up the files in your plugins, themes, and uploads directories, as well as select files from your WordPress root directory and `wp-content` directory. This includes all the unique and irreplaceable data in WordPress, as well as everything properly integrated into the WordPress installation.

In addition to the data that we back up and store, we also use (and store) your server access credentials (if provided): SSH and/or FTP/SFTP. These credentials are explicitly provided by you when activating Jetpack VaultPress Backups.

For feature usage tracking (detailed below): IP address, user ID, username, site ID, user agent, referring URL, timestamp of event, browser language, country code, and user site count.

Please also refer to the activity log’s privacy information.

Site Visitors



Activity Tracked
Site Owners / Users

We track several events around the usage of this feature: backup requests/downloads/confirmations, restore requests/confirmations/cancellations, date-picker changes/expansions, and backup storage upgrade requests or indications of interest.

Please also refer to the activity log’s privacy information.

Site Visitors



Data Synced (Read More)
Site Owners / Users

None. Please also refer to the activity log’s privacy information.

Site Visitors



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