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Getting Started with the Jetpack VaultPress Backup Plugin

Looking for connection instructions for backups in the Jetpack plugin? See our article about Getting Started with Backups in the Jetpack Plugin.

Use Jetpack VaultPress Backup to automatically create backups and restore with a single click. Jetpack VaultPress Backup leverages the cloud, so you never have to worry about losing your backups.

Jetpack VaultPress Backup allows you to back up your site, download backups, and restore your site by simply clicking a button. This powerful tool is like having an undo button for your WordPress website. To use the Jetpack VaultPress Backup plugin, you’ll need a paid VaultPress backup plan. You can learn about our backup plans here.

What do I need to run Jetpack VaultPress Backup on my site?

  • A web host that meets the WordPress host requirements.
  • The latest version of WordPress. If your version of WordPress is out of date, you’ll see a prompt to automatically upgrade with a single click, or can upgrade manually.
  • A WordPress.com account. Don’t have one yet? Sign up for one here, or create one during the Jetpack connection flow. You only need one WordPress.com account to access all our services (including Akismet, Crowdsignal, Gravatar, and WordPress.com itself). If you use any of these services, you already have a WordPress.com account to connect to Jetpack. You can reset your WordPress.com password if you need to.
  • A publicly accessible WordPress site: no password protection or Coming Soon / Maintenance Mode plugin in use.
  • A publicly accessible XML-RPC file.

Installing Jetpack VaultPress Backup

Installing Jetpack VaultPress Backup can be done from your site’s WP Admin. To install Jetpack VaultPress Backup via the WP Admin:

  1. Go to Plugins → Add New.
  2. Search for Jetpack VaultPress Backup. The latest version will show in the search results.
  3. Click Install Now
  1. Click Activate.
  1. After activating, you will be prompted to set up Jetpack VaultPress Backup.
  1. When prompted, click Approve to connect your site to WordPress.com. This is necessary to use Jetpack VaultPress Backup.

7. After that, you will be brought back to the Jetpack Backup page in your WP-Admin. From there, you will need to click Upgrade now to purchase a Jetpack VaultPress Backup plan. You will be taken to an upgrade page where you can choose Jetpack VaultPress Backup, Security, or Jetpack Complete plan.

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  1. Choose your plan and complete the purchase process. 

Starting Your First Backup

Once you’ve completed your purchase, your first backup will start automatically. 

The first backup can take some time to complete. You can see the backup progress by going to Cloud.Jetpack.com or via WP-admin > Jetpack > Backup.

Cloud.Jetpack.com > Backup

Once the first backup is complete, you’ll see the completed backup there or by clicking the See all your backups button.

WP Admin > Backup

Adding Server Credentials to Jetpack VaultPress Backup

bove your latest backup on Cloud.Jetpack.com, you will see a prompt to add server credentials for your site.

These credentials allow backups to continue if your Jetpack connection isn’t working. They’re also required to restore your site from a previous backup.

If you don’t see a notification at the top of the Latest Backup section in the cloud indicating that a backup is running, you can add those credentials to start backups.

See the guide on Adding Credentials to the Jetpack VaultPress Backup Plugin for detailed information on adding your server credentials.

Viewing Backup Events

Once backups start, you’ll see a “Backup complete” event in the cloud’s Activity Log. Depending on your backup plan, you’ll either see this daily or when you make changes to your site.

Clicking the Actions button to the right of the backup or event will show available restore and download options.

If we lose contact with your site and your backups stop working, we’ll send you an email after the second failed backup attempt.

There are more details about restoring a backup in the Restoring with the Jetpack VaultPress Backup Plugin guide.

Have questions?

You can check our Jetpack VaultPress Backup Plugin FAQ.

Still need help?

Please contact support directly. We’re happy to lend a hand and answer any other questions that you may have.

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