Migrate subscribers to a new site

Migrate your email subscribers and WordPress.com subscribers between two Jetpack-connected sites.

Check the requirementsMD

Before migrating the subscribers, please make sure that these conditions are met:

• The source and destination sites must be:
  • a WordPress.org website connected to WordPress.com via Jetpack or
  • hosted on WordPress.com
• The WordPress.com account must be the owner of the WordPress.com site (or the WordPress.com connection of the WordPress.org site.) Non-owner administrator accounts cannot move subscribers.

The subscription migration tool does not migrate “likes”. Your like count will reset to zero on the new site.

Migrate your subscribersMD

Subscriber migration runs in Jetpack Cloud, from the Subscribers page of the site you’re moving subscribers to. The Subscribers page in WP Admin (Jetpack → Newsletter → Subscribers) doesn’t include a migration option.

To move your subscribers from one Jetpack site to another, follow these steps:

1. Log in to Jetpack Cloud with your WordPress.com account.
2. Select the site you want to move your subscribers to.
3. Click Subscribers.
4. Click the ⋮ (three dots) menu next to the Add subscribers button.
5. Select the Migrate subscribers from another WordPress.com site option. This option appears only when your WordPress.com account has more than one site.
6. In the Migrate from drop-down, select the site your subscribers are moving from, then click the Migrate subscribers button. The list shows only sites your account owns.
7. Click the Confirm subscriber move button.

You will see a notice at the top of the screen to confirm that your follower migration has been queued. You will receive an email to let you know that the subscriber transfer has been initiated. You will receive a second email when the migration is completed.

Depending on the number of subscribers, it may take up to a day for the follower counts in your stats in your Dashboard to accurately reflect the transfer.

After migration, email subscribers will continue to receive new post notifications via email. However, WordPress.com followers will only see new posts in the Reader. To receive email updates, they’ll need to manually subscribe to your new site.

Consider publishing a post on your old site to let readers know you’ve moved, and invite them to follow your new site.