WooCommerce is a powerful e-commerce plugin built for WordPress. Some WooCommerce extensions require a Jetpack connection in order to connect your site to the WordPress.com infrastructure. In this documentation, we explore those extensions.
If you are not using any of the WooCommerce plugins listed here, you do not need a Jetpack connection to your website.
WooCommerce Shipping
(Previously integrated in “WooCommerce Shipping & Tax”, known as WooCommerce Services).
WooCommerce Shipping requires a Jetpack Connection to connect to your WordPress.com account so that you can print shipping labels.
The connection can be created with or without Jetpack. If you have Jetpack already connected, WooCommerce Shipping will use this connection. Otherwise, the plugin will prompt you to connect your WordPress.com account.
For sites with multiple WordPress.com accounts connected, the site owner connection will be used to manage payments for your shipping labels. To change the site owner, refer to Transfer Your Jetpack Connection or Plan to Another User.
WooCommerce Tax
(Formerly “WooCommerce Shipping & Tax”, previously referred to as WooCommerce Services).
WooCommerce Tax requires a Jetpack Connection to connect to your WordPress.com account to enable automated tax calculation.
The connection can be created with or without Jetpack. If you have Jetpack already connected, WooCommerce Tax will use this connection. Otherwise, the plugin will prompt you to connect your WordPress.com account.
WooCommerce Mobile App
The WooCommerce Mobile App helps you manage your online store via a mobile app.
You will need Jetpack installed on your site if you want to access notifications and stats via the Woo Mobile app.
For guidance on setting up and troubleshooting notifications, please visit the WooCommerce documentation: Woo Mobile App notifications.
WooPayments
WooPayments is a fully integrated payment gateway developed by WooCommerce.
WooPayments requires a connection to your WordPress.com account. This connection can be created with or without Jetpack. If you have Jetpack activated and connected to your WordPress.com account, the Jetpack connection will automatically be used for these extensions. Otherwise, the connection will be created during your onboarding to WooPayments.
If the Jetpack connection is broken, WooPayments will stop working.
To resume WooPayments functionality, you will need to reconnect your site to WordPress.com. The simplest solution is to reconnect Jetpack. For other options, refer to the Connecting to WordPress.com with WooPayments article from Woo documentation.
Google for WooCommerce
Showcase your products to shoppers with Google for WooCommerce (formerly Google Listings & Ads).
Google for WooCommerce requires a connection to your WordPress.com account. This connection can be created with or without Jetpack. If you have Jetpack activated and connected to your WordPress.com account, the Jetpack connection will automatically be used for this extension.
If the Jetpack connection is broken, Google for WooCommerce will stop working.
To resume Google for WooCommerce functionality, please reconnect your site to WordPress.com in one of two ways:
- Reconnect Jetpack (simplest solution)
- Refer to the Setup and Configuration section of Google for WooCommerce documentation.
Still need help?
Please contact support. We’re happy to advise.
Jetpack 