You can manage all of your client’s sites from a single location using the Jetpack Pro Dashboard. Manage backups, malware scans, Jetpack Monitor, plugin updates, and Jetpack licenses at-a-glance.
Navigating the Jetpack Pro Dashboard
You access the Jetpack Pro Dashboard by heading to https://cloud.jetpack.com/dashboard
From the dashboard, you can view all sites connected to your account and enrolled in the Jetpack Pro Dashboard. From the table in the dashboard, you’ll see:
Backup
This gives you the ability to see the status of your sites’ with backup plans. A checkmark means that the latest backup completed successfully. If you see Backup Failed, backups aren’t working on that site. We have recommended troubleshooting for Jetpack VaultPress Backup issues here. If you see a button that says Add, that site doesn’t have a backup plan.
Scan
This gives you the ability to see the status of your sites’ with scan plans. A checkmark means that the latest scan completed successfully. If you see Scan Failed, scans aren’t working on that site. Make sure you have valid server credentials added to Jetpack for any site experiencing scan issues. If you see X Threat(s) in red in this column, that means you have threats that need review. You can fix threats by following the instructions available here. If you see a button that says Add, that site doesn’t have a scan plan.
Monitor
This gives you the ability to see the uptime status of your sites. A green switch means that monitor is enabled for the site and the site is online. To adjust how long a site must be down before you receive a downtime notification, click the Timer and change the notification time.
To adjust Monitor settings for more than one site at a time, click Edit All, select the sites you want to adjust settings for, and choose your desired setting. Pause Monitor pauses downtime monitoring, and Resume Monitor resumes downtime monitoring.
Click Custom Notification to set a custom notification time for your selected sites. Reset Notification resets Jetpack’s Downtime Monitor notification time to 5 minutes.
If you see a red Site Down message, the site is currently offline. If the switch is disabled, the site does not have Jetpack’s Downtime Monitor feature turned on.
Plugin Updates
This gives you the ability to see the status of plugins on your sites. If your sites show a checkmark, no plugin updates have been found by Jetpack. If you see an X Available message, you have plugin updates available. Clicking on that message will take you to where you can manage those plugins. You can learn more about how to do this from our Plugin Management article.
Three Dot Menu
The three dot menu gives you the ability to quickly manage your sites. You can use the three dot menu to issue new Jetpack licenses to a site, view a site’s activity log, visit the site, and open the site’s WP Admin Dashboard.
Favoriting, Searching, and Filtering Your Site List
You can add or remove sites to a “favorite sites” list by clicking the star button to the left of the site’s name in the dashboard:
Favoriting sites lets you create a smaller list of sites that you can view at-a-glance. Click the Favorites button to view the list of your favorite sites.
Click All to view the list of all sites connected to your Jetpack Pro Dashboard.
If you need to locate a specific site, you can search for a site connected to your Jetpack Pro Dashboard by site title or domain name.
You can apply filters to show sites with issues requiring your attention in the Jetpack Pro Dashboard. Click Issue Type to display available filters.
You can filter the list of sites connected to your Jetpack Pro Dashboard to show all sites with issues that need your attention, sites that haven’t backed up, sites experiencing backup issues, sites with security threats flagged by Jetpack Scan, sites that aren’t connected to Jetpack, and sites with plugins that have updates available.
Still need help?
Please contact support directly. We’re happy to lend a hand and answer any other questions that you may have.
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