Support Home > Backups and Restores > Restoring With Jetpack Backup

Restoring With Jetpack Backup

Restore from a backup in just a few clicks.

Jetpack Backup is currently only available for Jetpack sites hosted at Pressable or DreamHost and for those who have purchased the Jetpack Backup product.

Restore your site to a particular event

  1. Open your Activity.
  2. Scroll down or use filters to find the event you’d like to restore to
  3. Click the ellipsis (three dots) icon, then click Restore to this point to open the Restore Site dialog box.
  4. Click Confirm Restore.
  5. Your restore to the specific point in time you have selected will begin. At the top of the Activity page, you can follow the progress of the restore. You will also receive email updates on the progress of your restore. 
  6. When the restore has completed, you’ll see a confirmation message.
    your site has been successfully restored.
  7. Click View Site to see your site restored to the event that you selected.

Download a backup

  1. Open your Activity.
  2. Scroll down or use filters to find the event that you’d like to use, then click the ellipsis (three dots) icon, and choose Download backup.
  3. On the Create downloadable backup page, click Create download.
  4. At the top of the Activity page, you can follow the progress of the download creation.
  5. When it has completed, you’ll see a confirmation message. You can use the Download button to download the backup. You will also receive an email with a link that you can use to download the backup.

FAQ

Can I restore even if my site is down or has a fatal error?

Yes! Because Jetpack’s restore system operates separately from the Jetpack plugin itself, you can still restore to a prior event even when your site is down. Important: if your site is down, you’ll see “This site cannot be accessed” in WordPress.com. DO NOT click the Disconnect link there, or you will not be able to access your site’s Activity, and so will not be able to perform a restore.

Have questions? Feel free to contact support for more personalized assistance.

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