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Jetpack Backups

Jetpack Backups allow you to easily restore or download a backup of your site from a specific moment in time. It’s like having a powerful undo button for your WordPress site! 

Activating Backups

This feature is available to all Jetpack sites with a paid plan. You can upgrade to any of our paid plans from Jetpack — Dashboard — Plans in your WordPress dashboard.

Not sure which plan is right for you? Check out our helpful plan guide, and feel free to let us know if you have any questions.

How It Works

If your site has been damaged by an accidental deletion or some other crisis, you can simply visit its Activity Log and rewind to any point in time in order to get things back to a normal and functioning state.

Jetpack backs up your content, settings, uploads, themes, and plugins — intelligently, and seamlessly. When disaster strikes, you can easily restore things to working order at the single click of a button.

Jetpack Backups are activated as soon as you approve access to your server credentials (this is required so that Jetpack can actually back up and restore your site). When you first connect to Jetpack backups, you will be prompted to do so from within the Activity Log:

Form to add backup credentials

You can also add these credentials at any time from Settings — Security on WordPress.com.

You’ll know that your site is being successfully backed up when you see the Rewind button on the right side of certain events in your Activity Log. Note that only events logged after adding your server credentials can be used as restore points.

It’s also important to note that only certain events can be used for these point-restores. Generally, these include events like page and post creation/modification, comment submission/modification, plugin and theme installations, modifications, or updates, and additions of or changes to user accounts.

Privacy Information

This feature is deactivated by default, and unlocking/activating it requires an upgrade to a paid plan.

Data Used
Site Owners / Users

We currently back up the following data: WordPress database tables (any tables which begin with your WordPress table prefix and also have a unique key or a primary key). We also back up the files in your plugins, themes, and uploads directories, as well as select files from your WordPress root directory and `wp-content` directory. This includes all the unique and irreplaceable data in WordPress, as well as everything properly integrated into the WordPress installation.

In addition to the data that we back up and store, we also use (and store) your server access credentials (if provided): SSH and/or FTP/SFTP. These credentials are explicitly provided by you when activating Jetpack Backups.

For feature usage tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID, user agent, referring URL, timestamp of event, browser language, country code, and user site count.

Please also refer to the Activity Log feature’s privacy information.

Site Visitors

None.
Activity Tracked
Site Owners / Users

We track several events around the usage of this feature: backup requests/downloads/confirmations, restore requests/confirmations/cancellations, and date-picker changes/expansions.

Please also refer to the Activity Log feature’s privacy information.

Site Visitors

None.
Data Synced (Read More)
Site Owners / Users

None.

Please also refer to the Activity Log feature’s privacy information.

Site Visitors

None.
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