Support Home > Form Block

Form Block

The Form block lets you add a form to your post or page.


To use the Form block, Jetpack’s Contact Form feature must be enabled. This should be enabled by default, but if it’s not, you can enable it as described here.

Adding the Form Block

You can add the Form Block to any post or page, by selecting it from the Jetpack section of the block picker:

See our Jetpack Blocks page for more information on adding Jetpack blocks.

When you first add the Form block, you will be prompted to specify where email notifications will be sent when the form is filled out. You can enter an email address (or multiple comma-separated addresses), and a subject line.

If you leave them blank, the notifications will be sent to the author of the post or page, and the subject line will be the post or page title.

Click Add Form, and a default form will be added, containing Name, Email, Website, and Message fields, and a Submit button. This can be used as-is, as a basic contact form, or you can customize the form to suit your needs.

Customizing Your Form

The Form block is a special kind of block that contains other blocks. Each form field is itself a block within the main Form block. These internal form field blocks can be customized and rearranged within the Form block.

To add a form field to the end of your form, hover over the Form block and click the Add Block button that appears below the last field.

Alternatively, to add a field above an existing field, click the Add block button at the top of an existing field.

The form fields you can choose from are Name, Email, Website, Multi-line text, Text, Date Picker, Telephone, Checkbox, Checkbox group, Radio, and Select.

Note that these blocks can only be added within a Form block.

Within each field block, you can edit the field label(s) and choose whether the field is required or not.

To rearrange the blocks within your Form block, hover over the block you want to move, then use the up/down arrows to move it up/down one position, or drag it to the desired location using the dragger between the two arrows.

You can also add other non-form blocks within your Form block, if you need to include some text or an image for example.

To customize the Submit button, you can replace the text directly in the button with what you’d like to use instead.

Block settings

To customize what happens when you submit the form, select the outer Form block to open the Block settings.

Form Block Settings

If you forgot to enter the email address and subject line for form submission notifications when adding the Form block, or you need to update them, select the Form block and edit the Email Feedback settings in the sidebar.

Confirmation message section of the form block.

When adding or editing a form block, you can edit the Confirmation Message settings use to set the action that happens when a user submits a form:

  • Display a summary of the form that was just submitted.
  • Redirect to a new URL, either on your site or anywhere else.
  • Display a custom confirmation message.

At the bottom of the block settings, you can change the color of the button and the button text.


If you’re having any trouble with the Form block, please contact support for help.

Privacy Information

This feature is activated by default. While there are no controls for it within the primary Jetpack settings area, it can be deactivated any time by following this guide.

More information about the data usage on your site
Data Used
Site Owners / Users


For activity tracking (detailed below): IP address, user ID, username, site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Site Visitors


If Akismet is enabled on the site, the contact form submission data (IP address, user agent, email address, site URL, and comment) is submitted to the Akismet service (also owned by Automattic) for spam checking.The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

The IP address is included as an abuse prevention measure. And for sites using Akismet, it is required for providing proper spam defense.

Activity Tracked
Site Owners / Users



We track when, and by which user, the feature is activated and deactivated.

Site Visitors



Data Synced (Read More)
Site Owners / Users


We sync a single option that identifies whether or not the feature is activated.

Site Visitors


We sync post and post meta data associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.

  • Table Of Contents

  • Categories

  • Contact Us

    Need more help? Feel free to contact us.