Meet Filipe from Jetpack: A Designer with a Passion for Discovery

At Jetpack, our team members are usually busy tinkering under the hood to make sure everything is humming along and our customers are satisfied — but we interrupted one of them for an inside look at Jetpack and some valuable tips and tricks. 

Continue reading → Meet Filipe from Jetpack: A Designer with a Passion for Discovery

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Comparing Backup Solutions for WordPress Websites

As a website owner, you’ve spent months, maybe even years, developing content and getting your layout exactly the way you want. The last thing you want is to lose all of your hard work.

That’s where backups come into play. Regular, high-quality website backups are the best way to protect your valuable assets and restore your site if it ever goes down or is hacked.

Continue reading → Comparing Backup Solutions for WordPress Websites

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WordPress Support Stories: When a Theme Update Goes Awry

Updating your WordPress theme is a normal part of site maintenance. Switching themes or even updating current theme files on a self-hosted WordPress site is a major change that should only be done with a full site backup, just in case something goes awry. Need proof? Read Les Tokar’s story.

Les publishes reviews and articles about solid state drives (SSD) and other data storage technologies on his two sites: TechnologyX and The SSD Review. What he thought would be a smooth theme upgrade quickly derailed, but a quick restore saved his site, his search engine ranking, and his income.

The Miracle Worker

Tonight we completed a theme upgrade that had taken the better part of a week to fine tune. Our website is a business that employs several and does very well. At 9:00 p.m., we followed the new theme’s instructions on how to import sample data.

What the update never told us was that it created a new website on top of ours. It imported dozens of pictures and pages and went live immediately. To share just a bit of what we endured, we had to pull automated posts off of each of our 23 social connections (FB/Delicious/Twitter etc.,) as the theme update auto-posted to all.

Next, Google picks up our content within three seconds of posting. Google realized something was wrong and dropped us from their rankings within 10 minutes. We went from hundreds of visitors at any one time to eight-nine within minutes. Long story short, we used Jetpack’s site restore for the first time and it worked quickly and perfectly. What little we have invested doesn’t compare to its value tonight alone. THANK YOU VERY MUCH.

— Submitted by flamenko

Big changes like a WordPress site design overhaul can quickly go wrong for various reasons. It’s important to prepare for any situation with a complete site backup you can restore quickly and easily. Every minute your site’s offline reduces your business success. For site owners who generate revenue through their sites, downtime or hacking can mean a loss of data, income, brand credibility, and even search engine ranking.

Jetpack offers daily and real-time backups. There’s no cap on backup size, and three simple ways to restore your site.

  • If your site has several things wrong with it and you’re unable to pinpoint the problem or you’re migrating your entire site, a full restore will get you back on track.
  • You can also choose to do a faster partial restore or perform a single-file restore for common mistakes like accidentally deleting or messing up your CSS file.
  • Not sure what you need? Jetpack priority support is here to guide you through the process in your moment of need.

Jetpack offers security, backups, and easy restoration. Most importantly: expert and priority support when you really need it. Learn more.

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The Easiest Way to Migrate Your WordPress Site (and Why You Might Need To)

If you manage a WordPress site, there may come a time when you’ll want to change your web hosting service.

Why Would You Need to do This?

Our users report three common situations when a site migration becomes necessary:

  1. Changing service
    You’ve decided to move to a different host (or a different service at the same one) because of different requirements or you’ve found a more affordable option.
  2. Problems with your existing host
    Your host is experiencing problems (or has been hacked), which means your website is offline or unsafe.
  3. A new version of your site
    You are ready to launch a new version of your site and you need to migrate it from your testing or staging server to the live site.

Migrating your site to a new host or server can be a daunting task. The biggest risks involve data loss and website downtime — which may then lead to unexpected costs if you need to employ someone to fix it up.

The easiest way to ensure a smooth transition is to automatically maintain off-site backups and use those to migrate your site.

Put Your Automated Backups to Work

Having a recent and easily-accessible backup is your contingency plan for accidental damage, malware, and brute-force attacks. Many website owners rely on backups provided and managed by their host. However, this doesn’t include the option to restore your backup to a new site — especially if the new site is hosted elsewhere.

Jetpack’s restore service can be used for website migrations and will transfer your entire database, all your plugins, settings, and themes, as well as all your content and images.

You can use your website backup to clone your site instead of downloading your content or manually managing your files with FTP.

Get Your Website Up and Running Faster

One of the many benefits of having a quality website backup available at your fingertips is that you can perform your migration whenever you want.

Jetpack makes it easy to manage it yourself — saving you both time and money because you don’t have to hire anyone or wait on support staff. This gives you total control over when your website is migrated so you can choose your website’s low-traffic periods to minimize interruptions.

Jetpack’s migrations mean your site will be up and running quickly. Depending on your site, downtime could mean a loss of income or reduced search engine rankings. High-traffic sites that generate revenue, like eCommerce, subscription, or advertising sites are particularly sensitive to downtime.

Receive Help Whenever You Need It

It’s normal to be nervous about moving your site, but you don’t have to do it alone. Jetpack’s plans all provide access to expert support. If you have any questions along the way, you can ask one of our dedicated Happiness Engineers.

Next Steps: Compare plans and choose the right one for your site.

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A Timely Restore is More Important Than a Free Backup

Every minute your website is offline can have an impact on your site’s success.

For revenue-generating sites, downtime or hacking can mean loss of data, income, and reputation.

For any site, downtime can mean loss of search engine rankings and traffic.

You’ll Regret Skimping on Security

Nobody wants to think about their website getting hacked. However, adopting precautionary measures will give you peace of mind, a safety net, and can save you a lot of money. Without a security and backup service, getting your site online after a hack will require the (often costly) services of a developer.

The time and cost of a professional as well as the potential loss of income from a broken website could be avoided with a comparatively small investment. Our paid plans including full, automated backups start from an affordable $39 per year. That’s less than 11 cents a day.

Whistler

Jetpack’s team of Happiness Engineers. Ready to provide priority support the moment you need it.

Wasted Time is Lost Money

Just by existing, your website is susceptible to hacking, malware, spam, and security vulnerabilities. If your experience a loss of data without a backup, you could lose precious work, information, and momentum in growing your site’s traffic.

A complete web security strategy includes not just automated backups, but easy access to them! The faster you can access your site’s backup, the sooner you can restore it to its former glory.

If for some reason your website goes down, Jetpack will alert you and you’ll be able to revert your site in one click from your dashboard. You can be your own hero and act quickly without having to call a developer.

More Bang for Your Buck

Building a website costs money, from hosting to domain name registration. A lot of website owners cut corners when it comes to web security and choose free plugins and tools. Free backup plugins can help you save a copy of your site, but that’s only half the battle.

The regular malware scans, automated backups, easy restoring, and expert help provided in Jetpack’s Premium and Professional plans (starting at just $99 per year) cover the security needs of websites great and small.

On top of that, our plans include all the social, media, and traffic-boosting features that any website can benefit from.

Receive Help Whenever You Need It

And if all else fails, you still don’t need to shell out for additional professional services. All paying Jetpack customers benefit from fast, expert, priority support from our team of WordPress experts.

Next Steps: Compare plans and choose the right one for your site.

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Not All Website Backups are Created Equal (and Why Automatic is Better than Manual)

Whether your website has one page or thousands, you should back up all of your content regularly. Automation is the foolproof way of making sure you’re never caught out.

The Manual Approach

A lot of website owners rely on external hard drives, USB flash drives, or CDs. Any backup is better than none, but storing your files and backups in the same physical place leaves them vulnerable to damage, theft, or loss.

Not to mention that you need to remember to do it and handhold your computer and server throughout the process.

Saving a copy of your files in a separate physical location, also called an off-site backup, is the best way to ensure your site is properly backed up. If something happens to your house or office and your main files are compromised, your off-site backup will be safely stored somewhere else. In case of data loss, you’ll be able to restore your site.

Enabling Automated Backups

The easiest way to perform backups on your website is to install a plugin that does it for you. Jetpack does this by using the same infrastructure that reliably serves millions of WordPress.com sites every day.

Jetpack backs up your WordPress database and any files in your plugins, themes, and uploads folders. This includes all the unique and irreplaceable data in WordPress, and everything properly integrated into the WordPress installation.

The process is automated, regular, and verifiable.

Managing Your Backups

Our most affordable backup solution for WordPress sites is Jetpack’s Personal plan. At just $39 per year, your site is automatically backed up daily, you get a 30-day archive, and unlimited storage (as well as spam filtering and priority support).

For business or news sites that post new content or product updates multiple times a day, the Professional plan also offers real-time backups. Every time you update your site, Jetpack gets notified and immediately backs up your site, making sure your changes are replicated and synchronized. Jetpack Professional also scans your website for security threats, so your website is always safe.

Next Steps: Compare plans and choose the right one for your site.

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A Simple Guide to Choosing the Right Jetpack Plan for your WordPress Site

Jetpack offers three paid plans that help you improve your WordPress site’s security, appearance, marketing, and performance. These plans are designed for every type of user or business, whether you’re running your own site or working with a team of developers.

Here are a few things you should consider when choosing your Jetpack plan, and how you can pick the right option for your specific needs.

Continue reading → A Simple Guide to Choosing the Right Jetpack Plan for your WordPress Site

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