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Cookies

Understand what cookies are

Cookies are small pieces of data, stored in text files, that are stored on your computer or device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ‘session cookie’) or for multiple repeat visits (using a ‘persistent cookie’).

Cookies ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by third parties, such as those who serve content or provide advertising or analytics services on the website (‘third party cookies’).

Both websites and HTML e-mails may also contain other tracking technologies such as ‘web beacons’, or ‘pixels’. These are typically small transparent images that provide us with statistics for purposes similar to cookies. They are often used in conjunction with cookies, though they are not stored on your computer similarly. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.

Cookies set by Jetpack

Jetpack uses cookies in various ways, depending on the specific features that are enabled on a site. We only set cookies when a user interacts with one of these features or performs admin functions from the site’s dashboard (/wp-admin).

Check out the following tables for further details, including the various cookies are set for registered Jetpack plugin users. For information on the cookies set by Jetpack.com, or for visitors to Jetpack-connected sites, please see the cookie policy at automattic.com/cookies.

General

 

Cookie Name Duration Purpose
jetpackState[message] session Stores the state message passed back to the user across requests
regarding feature activation.
jetpackState[error] session Stores the state’s error type passed back to the user across requests regarding feature activation.
jetpackState[error_description] session Stores the state’s error description passed back to the user across requests regarding feature activation.
jetpackState[module] session Stores the state’s feature name passed back to the user across requests regarding feature activation.
jetpackState[privacy_checks] session Stores features that may require additional privacy-related verification for private sites so that we can properly communicate these to the user.
jetpackState[php_errors] session Stores any PHP errors found just before PHP shuts down execution.
jetpackState[deactivated_plugins] session Stores the names of any standalone plugins that needed to be deactivated by Jetpack so that these can be communicated back to the user.
jetpackState[network_nag] session Stores a true value if Jetpack is network-activated, and the plugin needs to communicate to the user that they must connect it on each child site of the network.
jetpackState[display_update_modal] session Stores a true value if a modal containing information about the latest Jetpack release should be displayed in the Jetpack dashboard.

 

Jetpack Ads

If support for California site visitors to opt-out of targeted advertising is enabled:

 

Cookie Name Duration Purpose
ccpa_applies 24hrs
Stores the result of the geolocation test for 24 hours. True/false if the visitor’s IP address resolves to California.
usprivacy 1 year if opting in to targeted advertising
5 years if opting out of targeted advertising 		Stores the visitor’s consent selection in a format specified by the IAB. This cookie is read and consent passed to advertisers as part of the ad bidding process.

 

Brute Force Attack Protection

 

Cookie Name Duration Purpose
jpp_math_pass 1 day Remembers if a user has successfully completed a math captcha to prove that they’re a real human.

 

Secure Sign-On

 

Cookie Name Duration Purpose
jetpack_sso_redirect_to 1 hour Allows for redirect URLs to be stored, which is necessary for Secure Sign On to work.
jetpack_sso_remember_me 1 hour Stores me values locally, rather than requiring them to be passed to WordPress.com each time.
jetpack_sso_wpcom_name_{HASH} 1 week or cleared after successful login Remembers the WordPress.com display name to show on login page.
jetpack_sso_wpcom_gravatar_{HASH} 1 week or cleared after successful login Remembers URL of the Gravatar image to show on login page.
jetpack_sso_original_request 1 hour Stores the URL of the original login request.
jetpack_sso_nonce 10 minutes Used for nonce verification.

 

Stats

 

Cookie Name Duration Purpose
stnojs 2 days The Stats feature sets this admin-area-only cookie if the user requests to view stats reports without JavaScript turned on.

 

General Analytics

 

Cookie Name Duration Purpose
tk_ai session Stores a randomly-generated anonymous ID. This is used within the admin area, as well as on the frontend of your site if you use specific Jetpack features on your site: Jetpack Instant Search and WooCommerce Analytics both add this cookie to the frontend of your site. This anonymous ID is used for general analytics tracking.
tk_qs session Stores queries that are being sent to our Analytics platform. This is used on the frontend of your site if you use specific Jetpack features on your site: Jetpack Instant Search and WooCommerce Analytics both add this cookie to the frontend of your site. Those anonymous queries are used in combination with the tk_ai cookie for general analytics tracking.

 

Cookies & Consents Banner Widget

 

Cookie Name Duration Purpose
personalized-ads-consent Time is configured by site owner. Default time is 180 days. Remembers the state of visitor acceptance to personalized (cookie-based) advertising. This cookie is only set on sites running Jetpack Ads.
eucookielaw Time is configured by site owner. Default time is 180 days. Remembers the state of visitor acceptance to the use of cookies.
jp-visit-counter Time is configured by site owner. Default time is 180 days. Increments each time a visitor frequents a page containing this block – only used to control the block visibility.

 

Subscriptions

 

Cookie Name Duration Purpose
jetpack_comments_subscribe_[post_id] 30000000 seconds Remembers the user’s choice to subscribe to comments for a given post in order to show a visual indication to the user.
jetpack_blog_subscribe_[post_id] 30000000 seconds Remembers the user’s choice to subscribe to the site in order to show a visual indication to the user.

 

Comments

 

Cookie Name Duration Purpose
comment_author[hash] 30000000 seconds Used to display to the user comments that have been submitted and are pending approval.
comment_author_email[hash] 30000000 seconds Used to display to the user comments that have been submitted and are pending approval.
comment_author_url[hash] 30000000 seconds Used to display to the user comments that have been submitted and are pending approval.

 

Gravatar

 

Cookie Name Duration Purpose
comment_author_email[hash] 30000000 seconds Used to display Gravatar hovercards for the current user.

 

Other cookies

Some Jetpack features use third-party applications and services to enhance visitors’ experiences. These include social media platforms, such as Facebook and Twitter (via our Sharing feature). As a result, these third parties may set cookies and use them to track your online activity. We have no direct control over or access to the information collected by these cookies. Please consult the individual privacy policies of any such services for more information.

Website owners may also use different plugins or third-party services that set and use cookies. If you are a site owner, you may wish to make your visitors aware of such tracking using our Cookies & Consents Widget. If you are a site visitor, you may need to consult the site owner regarding these types of cookies.

Control cookies

Most browsers provide for ways to control cookie behaviour such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.

For more details on your choices regarding use of your web browsing activity for interest-based advertising visit youronlinechoices.eu (EU-based) or optout.aboutads.info (US-based). On a mobile device, you may also be able to adjust your settings to limit ad tracking.  

You can opt out of Google Analytics by installing Google’s opt-out browser add-on.

Still need help?

Please contact support. We’re happy to advise.

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