Support Home > Backups and Restores > Activity Log in the Jetpack Backup Plugin

Activity Log in the Jetpack Backup Plugin

Looking for information about the Activity Log in the Jetpack plugin? See our article about the Activity Log in the Jetpack Plugin.

Jetpack Backup’s activity log shows a full list of events that have occurred on your site. You can view those events via cloud.jetpack.com.

Type of Activities Recorded

The events stored in your site’s activity log include:

  • Login attempts by registered site users.
  • Published or updated posts and pages.
  • Comment submission and management activity.
  • Plugin installations, updates, and removals.
  • Theme installations, updates, and deletions.
  • Settings and options modifications.
  • See the complete list.

Viewing Your Site’s Activity

Customers on the Jetpack Backup Daily plan will have access to events for the last 30 days, and customers on the Jetpack Backup Real-time plan will see an unlimited number of events. For Jetpack Backup Real-time plans, a maximum of 1,000 events will show on the feed, but you can filter the events by date range and activity type and the feed will show up to 1,000 events from that filtered range as well. 

To view your site’s activity: 

  1. Go to https://cloud.jetpack.com/.
  2. Select your site that’s connected to Jetpack Backup for which you’d like to see recent activity.
    Note: you can only view activity for sites on which you’re an administrator. Editor role and below cannot view activity.
  3. Click Activity Log in the left menu. You’ll be able to view the recent events recorded for your site.

Filtering Events

In the activity log, you have the ability to filter the events you would like to see. You can currently filter by Date Range and Activity Type.

To filter by date range: 

  1. Click Date Range.
  2. Select the start date.
  3. Select the end date.
  4. Click Apply.

To filter by activity type:

  1. Click Activity Type.
  2. Select the checkbox next to each activity type you want to display.
  3. Click Apply.

To customize the events you view even further, you can combine the Date Range and Activity Type filters. To clear an individual filter, click the X next to it. To clear all active filters, click the larger X icon on the right.

Troubleshooting

If you’re having any trouble with your activity log, please contact support for assistance.

Privacy Information

This feature is deactivated by default, and unlocking/activating it requires an upgrade to a paid solution.

Data Used
Site Owners / Users

 

We currently back up the following data: WordPress database tables (any tables which begin with your WordPress table prefix and also have a unique key or a primary key). We also back up the files in your plugins, themes, and uploads directories, as well as select files from your WordPress root directory and `wp-content` directory. This includes all the unique and irreplaceable data in WordPress, as well as everything properly integrated into the WordPress installation.In addition to the data that we back up and store, we also use (and store) your server access credentials (if provided): SSH and/or FTP/SFTP. These credentials are explicitly provided by you when activating Jetpack Backups.

For feature usage tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID, user agent, referring URL, timestamp of event, browser language, country code, and user site count.

Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

Activity Tracked
Site Owners / Users

 

We track several events around the usage of this feature: backup requests/downloads/confirmations, restore requests/confirmations/cancellations, and date-picker changes/expansions. Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

Data Synced (Read More)
Site Owners / Users

 

None. Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

Data Retention for Current Plan Offerings

The retention periods for activity log data depend on both the activity itself and the site’s plan. This table covers the retention periods for the plans currently available on our plans page.

ActivityFreeBackup 10 GB, SecurityBackup 1TB, Complete
Attachments: uploads, updates, deletions30 days30 Days1 Year
Comments: submissions, approvals, un-approvals, content edits, deletions, trash actions, spam/un-spam actions, restorations from trash30 days30 Days1 Year
Jetpack: plan activations/deactivations1 year1 Year1 Year
Jetpack: site connections/disconnections1 year1 Year1 Year
Jetpack: user link/unlink actions1 Year1 Year1 Year
Jetpack: downtime monitoring status changes1 Year1 Year1 Year
Jetpack: Contact Form submissions30 Days30 Days1 Year
Jetpack: feature activations and deactivations30 Days30 Days1 Year
Jetpack: Jetpack Social actions*30 Days30 Days1 Year
Jetpack: option additions and updates30 Days30 Days1 Year
Jetpack: Brute Force Attack Protection recovery email sends*30 Days30 Days1 Year
Jetpack: Backup — credentials updated or deleted1 Year1 Year1 Year
Jetpack: Backup — backup complete, full backup complete, initial backup complete, backup error, successful restore actions, failed restore actions, scan result finds and fixes, restore download ready*30 Days30 Days**1 Year**
Menus: additions, updates, deletions30 Days30 Days1 Year
Pingbacks: receipts, approvals, un-approvals, deletions, trash actions, spam/un-spam actions, restorations from trash30 Days30 Days1 Year
Plugins: updates, autoupdates, updates made available30 Days30 Days1 Year
Plugins: installations, activations, network activations, deactivations, network deactivations, edits, deletions, failed deletions, failed updates30 Days30 Days1 Year
Posts: publish actions, updates, deletions, trash actions, imports, exports*30 Days30 Days1 Year
Terms(?): additions, updates, deletions*30 Days30 Days1 Year
Themes: updates, updates made available30 Days30 Days1 Year
Themes: installations, edits, deletions, switches, network enable/disable actions30 Days30 Days1 Year
Users: login and logout actions30 Days30 Days1 Year
Users: additions, deletions, network deletions, registrations, invite acceptance, removals, updates, invitations30 Days30 Days1 Year
Widgets: additions, updates, removals, reorders, set-to-inactive actions30 Days30 Days1 Year
WordPress Core: updates, network updates, updates made available30 Days30 Days1 Year
WordPress Core: autoupdates, re-installations30 Days30 Days1 Year
WordPress Core: option additions and updates30 Days30 Days1 Year

Data Retention for Previous Plan Offerings

The retention periods for activity log data depend on both the activity itself and the site’s plan. This table covers the retention periods for the plans that you may currently be using, but are no longer available for purchase via Jetpack.com.

ActivityPersonal, PremiumProfessionalBackup Daily, Scan Daily, Security DailyBackup Realtime, Security Realtime, Complete
Attachments: uploads, updates, deletions30 DaysUnlimited30 Days1 Year
Comments: submissions, approvals, un-approvals, content edits, deletions, trash actions, spam/un-spam actions, restorations from trash30 DaysUnlimited30 Days1 Year
Jetpack: plan activations/deactivations1 YearUnlimited1 Year1 Year
Jetpack: site connections/disconnections1 YearUnlimited1 Year1 Year
Jetpack: user link/unlink actions1 YearUnlimited1 Year1 Year
Jetpack: downtime monitoring status changes1 YearUnlimited1 Year1 Year
Jetpack: Contact Form submissions30 DaysUnlimited30 Days1 Year
Jetpack: feature activations and deactivations30 DaysUnlimited30 Days1 Year
Jetpack: Jetpack Social actions*30 DaysUnlimited30 Days1 Year
Jetpack: option additions and updates30 DaysUnlimited30 Days1 Year
Jetpack: Brute Force Attack Protection recovery email sends*30 DaysUnlimited30 Days1 Year
Jetpack: Backup — credentials updated or deleted1 YearUnlimited1 Year1 Year
Jetpack: Backup — backup complete, full backup complete, initial backup complete, backup error, successful restore actions, failed restore actions, scan result finds and fixes, restore download ready*30 DaysUnlimited30 Days1 Year
Menus: additions, updates, deletions30 DaysUnlimited30 Days1 Year
Pingbacks: receipts, approvals, un-approvals, deletions, trash actions, spam/un-spam actions, restorations from trash30 DaysUnlimited30 Days1 Year
Plugins: updates, autoupdates, updates made available30 DaysUnlimited30 Days1 Year
Plugins: installations, activations, network activations, deactivations, network deactivations, edits, deletions, failed deletions, failed updates30 DaysUnlimited30 Days1 Year
Posts: publish actions, updates, deletions, trash actions, imports, exports*30 DaysUnlimited30 Days1 Year
Terms(?): additions, updates, deletions*30 DaysUnlimited30 Days1 Year
Themes: updates, updates made available30 DaysUnlimited30 Days1 Year
Themes: installations, edits, deletions, switches, network enable/disable actions30 DaysUnlimited30 Days1 Year
Users: login and logout actions30 DaysUnlimited30 Days1 Year
Users: additions, deletions, network deletions, registrations, invite acceptance, removals, updates, invitations30 DaysUnlimited30 Days1 Year
Widgets: additions, updates, removals, reorders, set-to-inactive actions30 DaysUnlimited30 Days1 Year
WordPress Core: updates, network updates, updates made available30 DaysUnlimited30 Days1 Year
WordPress Core: autoupdates, re-installations30 DaysUnlimited30 Days1 Year
WordPress Core: option additions and updates30 DaysUnlimited30 Days1 Year

* Activity present in a site’s activity log but not currently shown to the site owner in the UI.

** Subject to your usage and storage limit. Learn more.

Note: at the end of any retention periods outlined above, activity data is moved to long-term storage and is retained indefinitely. Once in long-term storage, activity data will no longer be visible in a site’s activity log.

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