Activity Log in the Jetpack Backup Plugin

Looking for information about the Activity Log in the Jetpack plugin? See our article about the Activity Log.

Jetpack Backup’s activity log shows a full list of events that have occurred on your site. You can view those events via cloud.jetpack.com.

Note: We are currently in a public beta with this plugin. We have tested it rigorously, but as it is a beta release, it is possible that you could encounter some issues while using it.

Type of Activities Recorded

The events stored in your site’s activity log include:

• Login attempts by registered site users.
• Published or updated posts and pages.
• Comment submission and management activity.
• Plugin installations, updates, and removals.
• Theme installations, updates, and deletions.
• Settings and options modifications.
• See the complete list.

Viewing Your Site’s Activity

Customers on the Jetpack Backup Daily plan will have access to events for the last 30 days, and customers on the Jetpack Backup Real-time plan will see an unlimited number of events. For Jetpack Backup Real-time plans, a maximum of 1,000 events will show on the feed, but you can filter the events by date range and activity type and the feed will show up to 1,000 events from that filtered range as well. 

To view your site’s activity: 

1. Go to https://cloud.jetpack.com/.
2. Click Switch Site in the top left corner. Select the site connected to Jetpack Backup for which you’d like to see recent activity.
   Note: you can only view activity for sites on which you’re an administrator. Editor role and below cannot view activity.
3. Click Activity Log in the left menu. You’ll be able to view the recent events recorded for your site.

Filtering Events

In the activity log, you have the ability to filter the events you would like to see. You can currently filter by Date Range and Activity Type.

To filter by date range: 

1. Click Date Range.
2. Select the start date.
3. Select the end date.
4. Click Apply.

To filter by activity type:

1. Click Activity Type.
2. Select the checkbox next to each activity type you want to display.
3. Click Apply.

To customize the events you view even further, you can combine the Date Range and Activity Type filters. To clear an individual filter, click the X next to it. To clear all active filters, click the larger X icon on the right.

Troubleshooting

If you’re having any trouble with your activity log, please contact support for assistance.

Privacy Information

This feature is deactivated by default, and unlocking/activating it requires an upgrade to a paid solution.

Data Used
Site Owners / Users   We currently back up the following data: WordPress database tables (any tables which begin with your WordPress table prefix and also have a unique key or a primary key). We also back up the files in your plugins, themes, and uploads directories, as well as select files from your WordPress root directory and `wp-content` directory. This includes all the unique and irreplaceable data in WordPress, as well as everything properly integrated into the WordPress installation.In addition to the data that we back up and store, we also use (and store) your server access credentials (if provided): SSH and/or FTP/SFTP. These credentials are explicitly provided by you when activating Jetpack Backups. For feature usage tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID, user agent, referring URL, timestamp of event, browser language, country code, and user site count. Please also refer to the activity log’s privacy information.	Site Visitors   None.
Activity Tracked
Site Owners / Users   We track several events around the usage of this feature: backup requests/downloads/confirmations, restore requests/confirmations/cancellations, and date-picker changes/expansions. Please also refer to the activity log’s privacy information.	Site Visitors   None.
Data Synced (Read More)
Site Owners / Users   None. Please also refer to the activity log’s privacy information.	Site Visitors   None.

Data Retention

The retention periods for activity log data depend on both the activity itself and the site’s plan. For activity log retention data for sites using legacy plans, please click on the link underneath this table.

To view the data retention chart for our legacy Jetpack Personal, Premium and Professional plans, please click here.

Activity	Free	Personal	Premium	Professional
Attachments: uploads, updates, deletions	30 days	30 days	30 days	Unlimited
Comments: submissions, approvals, un-approvals, content edits, deletions, trash actions, spam/un-spam actions, restorations from trash	30 days	30 days	30 days	Unlimited
Jetpack: plan activations/deactivations	1 year	1 year	1 year	Unlimited
Jetpack: site connections/disconnections	1 year	1 year	1 year	Unlimited
Jetpack: user link/unlink actions	1 year	1 year	1 year	Unlimited
Jetpack: downtime monitoring status changes	1 year	1 year	1 year	Unlimited
Jetpack: Contact Form submissions	30 days	30 days	30 days	Unlimited
Jetpack: feature activations and deactivations	30 days	30 days	30 days	Unlimited
Jetpack: Publicize actions*	30 days	30 days	30 days	Unlimited
Jetpack: option additions and updates	30 days	30 days	30 days	Unlimited
Jetpack: Protect recovery email sends*	30 days	30 days	30 days	Unlimited
Jetpack: Backup — credentials updated or deleted	1 year	1 year	1 year	Unlimited
Jetpack: Backup — backup complete, full backup complete, initial backup complete, backup error, successful restore actions, failed restore actions, scan result finds and fixes, restore download ready*	30 days	30 Days	30 Days	Unlimited
Menus: additions, updates, deletions	30 days	30 days	30 days	Unlimited
Pingbacks: receipts, approvals, un-approvals, deletions, trash actions, spam/un-spam actions, restorations from trash	30 days	30 days	30 days	Unlimited
Plugins: updates, autoupdates, updates made available	30 days	30 days	30 days	Unlimited
Plugins: installations, activations, network activations, deactivations, network deactivations, edits, deletions, failed deletions, failed updates	30 days	30 days	30 days	Unlimited
Posts: publish actions, updates, deletions, trash actions, imports, exports*	30 days	30 days	30 days	Unlimited
Terms(?): additions*, updates*, deletions*	30 days	30 days	30 days	Unlimited
Themes: updates, updates made available	30 days	30 days	30 days	Unlimited
Themes: installations, edits, deletions, switches, network enable/disable actions	30 days	30 days	30 days	Unlimited
Users: login and logout actions	30 days	30 days	30 days	Unlimited
Users: additions, deletions, network deletions, registrations, invite acceptance, removals, updates, invitations	30 days	30 days	30 days	Unlimited
Widgets: additions, updates, removals, reorders, set-to-inactive actions	30 days	30 days	30 days	Unlimited
WordPress Core: updates, network updates, updates made available	30 days	30 days	30 days	Unlimited
WordPress Core: autoupdates, re-installations	30 days	30 days	30 days	Unlimited
WordPress Core: option additions and updates	30 days	30 days	30 days	Unlimited

^* Activity present in a site’s activity log but not currently shown to the site owner in the UI.

Note: at the end of any retention periods outlined above, activity data is moved to long-term storage and is retained indefinitely. Once in long-term storage, activity data will no longer be visible in a site’s activity log.