Support Home > Backups and Restores > Activity Log in the Jetpack Backup Plugin

Activity Log in the Jetpack Backup Plugin

Looking for information about the Activity Log in the Jetpack plugin? See our article about the Activity Log.

Jetpack Backup’s activity log shows a full list of events that have occurred on your site. You can view those events via cloud.jetpack.com.

Note: We are currently in a public beta with this plugin. We have tested it rigorously, but as it is a beta release, it is possible that you could encounter some issues while using it.

Type of Activities Recorded

The events stored in your site’s activity log include:

  • Login attempts by registered site users.
  • Published or updated posts and pages.
  • Comment submission and management activity.
  • Plugin installations, updates, and removals.
  • Theme installations, updates, and deletions.
  • Settings and options modifications.
  • See the complete list.

Viewing Your Site’s Activity

Customers on the Jetpack Backup Daily plan will have access to events for the last 30 days, and customers on the Jetpack Backup Real-time plan will see an unlimited number of events. For Jetpack Backup Real-time plans, a maximum of 1,000 events will show on the feed, but you can filter the events by date range and activity type and the feed will show up to 1,000 events from that filtered range as well. 

To view your site’s activity: 

  1. Go to https://cloud.jetpack.com/.
  2. Click Switch Site in the top left corner. Select the site connected to Jetpack Backup for which you’d like to see recent activity.
    Note: you can only view activity for sites on which you’re an administrator. Editor role and below cannot view activity.
  3. Click Activity Log in the left menu. You’ll be able to view the recent events recorded for your site.

Filtering Events

In the activity log, you have the ability to filter the events you would like to see. You can currently filter by Date Range and Activity Type.

To filter by date range: 

  1. Click Date Range.
  2. Select the start date.
  3. Select the end date.
  4. Click Apply.

To filter by activity type:

  1. Click Activity Type.
  2. Select the checkbox next to each activity type you want to display.
  3. Click Apply.

To customize the events you view even further, you can combine the Date Range and Activity Type filters. To clear an individual filter, click the X next to it. To clear all active filters, click the larger X icon on the right.

Troubleshooting

If you’re having any trouble with your activity log, please contact support for assistance.

Privacy Information

This feature is deactivated by default, and unlocking/activating it requires an upgrade to a paid solution.

Data Used
Site Owners / Users

 

We currently back up the following data: WordPress database tables (any tables which begin with your WordPress table prefix and also have a unique key or a primary key). We also back up the files in your plugins, themes, and uploads directories, as well as select files from your WordPress root directory and `wp-content` directory. This includes all the unique and irreplaceable data in WordPress, as well as everything properly integrated into the WordPress installation.In addition to the data that we back up and store, we also use (and store) your server access credentials (if provided): SSH and/or FTP/SFTP. These credentials are explicitly provided by you when activating Jetpack Backups.

For feature usage tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID, user agent, referring URL, timestamp of event, browser language, country code, and user site count.

Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

Activity Tracked
Site Owners / Users

 

We track several events around the usage of this feature: backup requests/downloads/confirmations, restore requests/confirmations/cancellations, and date-picker changes/expansions. Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

Data Synced (Read More)
Site Owners / Users

 

None. Please also refer to the activity log’s privacy information.

Site Visitors

 

None.

Data Retention

The retention periods for activity log data depend on both the activity itself and the site’s plan. For activity log retention data for sites using legacy plans, please click on the link underneath this table.

Activity Free Backup Daily, Scan Daily, Security Daily Backup Realtime, Security Realtime, Complete
Attachments: uploads, updates, deletions 30 days 30 days 1 year
Comments: submissions, approvals, un-approvals, content edits, deletions, trash actions, spam/un-spam actions, restorations from trash 30 days 30 days 1 year
Jetpack: plan activations/deactivations 1 year 1 year 1 year
Jetpack: site connections/disconnections 1 year 1 year 1 year
Jetpack: user link/unlink actions 1 year 1 year 1 year
Jetpack: downtime monitoring status changes 1 year 1 year 1 year
Jetpack: Contact Form submissions 30 days 30 days 1 year
Jetpack: feature activations and deactivations 30 days 30 days 1 year
Jetpack: Publicize actions* 30 days 30 days 1 year
Jetpack: option additions and updates 30 days 30 days 1 year
Jetpack: Protect recovery email sends* 30 days 30 days 1 year
Jetpack: Backup — credentials updated or deleted 1 year 1 year 1 year
Jetpack: Backup — backup complete, full backup complete, initial backup complete, backup error, successful restore actions, failed restore actions, scan result finds and fixes, restore download ready* 30 days 30 Days 1 year
Menus: additions, updates, deletions 30 days 30 days 1 year
Pingbacks: receipts, approvals, un-approvals, deletions, trash actions, spam/un-spam actions, restorations from trash 30 days 30 days 1 year
Plugins: updates, autoupdates, updates made available 30 days 30 days 1 year
Plugins: installations, activations, network activations, deactivations, network deactivations, edits, deletions, failed deletions, failed updates 30 days 30 days 1 year
Posts: publish actions, updates, deletions, trash actions, imports, exports* 30 days 30 days 1 year
Terms(?): additions*, updates*, deletions* 30 days 30 days 1 year
Themes: updates, updates made available 30 days 30 days 1 year
Themes: installations, edits, deletions, switches, network enable/disable actions 30 days 30 days 1 year
Users: login and logout actions 30 days 30 days 1 year
Users: additions, deletions, network deletions, registrations, invite acceptance, removals, updates, invitations 30 days 30 days 1 year
Widgets: additions, updates, removals, reorders, set-to-inactive actions 30 days 30 days 1 year
WordPress Core: updates, network updates, updates made available 30 days 30 days 1 year
WordPress Core: autoupdates, re-installations 30 days 30 days 1 year
WordPress Core: option additions and updates 30 days 30 days 1 year
To view the data retention chart for our legacy Jetpack Personal, Premium and Professional plans, please click here.
Activity Free Personal Premium Professional
Attachments: uploads, updates, deletions 30 days 30 days 30 days Unlimited
Comments: submissions, approvals, un-approvals, content edits, deletions, trash actions, spam/un-spam actions, restorations from trash 30 days 30 days 30 days Unlimited
Jetpack: plan activations/deactivations 1 year 1 year 1 year Unlimited
Jetpack: site connections/disconnections 1 year 1 year 1 year Unlimited
Jetpack: user link/unlink actions 1 year 1 year 1 year Unlimited
Jetpack: downtime monitoring status changes 1 year 1 year 1 year Unlimited
Jetpack: Contact Form submissions 30 days 30 days 30 days Unlimited
Jetpack: feature activations and deactivations 30 days 30 days 30 days Unlimited
Jetpack: Publicize actions* 30 days 30 days 30 days Unlimited
Jetpack: option additions and updates 30 days 30 days 30 days Unlimited
Jetpack: Protect recovery email sends* 30 days 30 days 30 days Unlimited
Jetpack: Backup — credentials updated or deleted 1 year 1 year 1 year Unlimited
Jetpack: Backup — backup complete, full backup complete, initial backup complete, backup error, successful restore actions, failed restore actions, scan result finds and fixes, restore download ready* 30 days 30 Days 30 Days Unlimited
Menus: additions, updates, deletions 30 days 30 days 30 days Unlimited
Pingbacks: receipts, approvals, un-approvals, deletions, trash actions, spam/un-spam actions, restorations from trash 30 days 30 days 30 days Unlimited
Plugins: updates, autoupdates, updates made available 30 days 30 days 30 days Unlimited
Plugins: installations, activations, network activations, deactivations, network deactivations, edits, deletions, failed deletions, failed updates 30 days 30 days 30 days Unlimited
Posts: publish actions, updates, deletions, trash actions, imports, exports* 30 days 30 days 30 days Unlimited
Terms(?): additions*, updates*, deletions* 30 days 30 days 30 days Unlimited
Themes: updates, updates made available 30 days 30 days 30 days Unlimited
Themes: installations, edits, deletions, switches, network enable/disable actions 30 days 30 days 30 days Unlimited
Users: login and logout actions 30 days 30 days 30 days Unlimited
Users: additions, deletions, network deletions, registrations, invite acceptance, removals, updates, invitations 30 days 30 days 30 days Unlimited
Widgets: additions, updates, removals, reorders, set-to-inactive actions 30 days 30 days 30 days Unlimited
WordPress Core: updates, network updates, updates made available 30 days 30 days 30 days Unlimited
WordPress Core: autoupdates, re-installations 30 days 30 days 30 days Unlimited
WordPress Core: option additions and updates 30 days 30 days 30 days Unlimited

* Activity present in a site’s activity log but not currently shown to the site owner in the UI.

Note: at the end of any retention periods outlined above, activity data is moved to long-term storage and is retained indefinitely. Once in long-term storage, activity data will no longer be visible in a site’s activity log.

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