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Hosting Requirements

Generally, Jetpack works with any server that meets the requirements for WordPress itself, but there is some specific functionality that is used more in Jetpack than WordPress itself.

  • XML: The Jetpack connection and various features use PHP’s XML manipulation libraries. While this is part of PHP by default, it can be built without it and increasingly, we’re seeing some server environments needing a specific package installed.
    • If you’re seeing an error message related to PHP XML functionality, please install PHP’s XML module. Depending on your operating system, this can be done with a package manager: sudo apt-get install php-xml or sudo apt-get install php7.0-xml, sudo yum -y install php-xml or by building PHP without the --disable-xml flag.
    • If you are not skilled or confident to proceed, please ask your hosting support to install it for you.
  • Ability to perform outbound HTTPS requests to jetpack.wordpress.com and dashboard.jetpack.com.

Find more information that can be useful to server administrators and hosting providers on our Hosting Reference Documentation page.

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